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Total Retail 2015: Retailers and the Age of Disruption

February 17, 2015

In last year’s Total Retail report, I referred to the high bar that participants in PwC’s global online shopper survey had set for retailers worldwide. In the 12 months since, that bar has been raised higher still– but customer expectations are really just part of the story for retailers in 2015. In fact, the environment for retailers has never been more complex. In this year’s report, we have reinforced our consumer research with interviews of retailers around the world.

Spotlight

Capital Float

Capital Float is the pioneer of digital lending in India. The company leverages technology and big data analytics to deliver innovative credit products to businesses and individuals across the country. Through its proprietary digital loan underwriting and origination expertise, it has been able to deliver financing solutions to vast sections of the economy traditionally underserved by large financial institutions. It has developed partnerships to finance SMEs across various ecosystems such as e-commerce, manufacturing supply chains, retail, travel and hospitality, and digital remittances. Capital Float has also partnered with over 250 companies to offer finance to consumers availing products and services in segments such as education, vocational training, wellness, elective healthcare, home furnishings, electrical equipment, lifestyle, travel, fitness and consumer durables.

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