Omni Channel Retailing: Helping Brands & Retailers Reach Customers Where They Shop

Understanding your customer journey is pivotal to being able to optimize your UX, and understanding your customer journey begins with your analytics. Check out our webinar with Prisync's Mert Gencler, where we explain exactly how you can spot UX issues in your customer journey in your analytics (with real strategies on how to fix them).

Today's retail marketplace is changing at a breakneck speed. Savvy businesses are rapidly embracing omnichannel commerce to meet consumer demands and capitalize on shoppers who are more engaged, show increased loyalty, and spend more. Unfortunately, offering a seamless customer experience across multiple physical and digital channels is not for the faint of heart. Join Shopify’s own Sean Buckley as he dives into the key challenges for omnichannel sellers, and offers actionable solutions for staying ahead of the pack.

Creating a robust online presence is one of the best ways to market your business, showcase your products and services, and grow your customer base. But with so many online marketing channels, where do you start? How can you create a strong online presence that attracts people’s attention — and their dollars? Watch our free webinar, Online marketing tips every business owner should know, for expert insights on getting started with online marketing. And get a behind-the-scenes look at the decisions made on the Small Business Revolution — Main Street series.

Join us to learn more about delivering a Smart Retail store for your business. Retailers are working through lots of change due to millennial and digital native customers wanting more in their shopping experience. Retailers need insights to determine merchandise mix, optimal footprint for stores, improving path to purchase to optimize conversion. So how do retailers gain the insight they need to deliver an awesome experience, improve loyalty and deliver the right experience across all channels? By creating an Intelligent environment that allows them to understand what’s happening with customers and store associates and take action to improve that process as it happens.