nielsen
We’re at a tipping point for e-commerce. In 2016 alone, consumers spent $20.5 billion for online grocery items. In some categories, like beauty and personal care, e-commerce is already driving more than 80% of growth. And when consumers shop online, they only shop half the number of departments they would have if they bought in-store. E-commerce isn’t just coming, it’s here. So are you ready for what’s next?
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workday
Today’s retailers face many challenges: increasing competition, tight margins and changing consumer expectations to name a few. And the ability to hire and develop engaged employees who deliver excellent customer service, increase organisational agility and connect workforce decisions to financial insights is more important than ever.
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mytotalretail
According to Forrester, shoppers using search are two times to three times more likely to convert than other shoppers. Most online retailers know how important it is to improve the relevancy of their site visitors’ search experiences.
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bsr
Chinese online retailer JD.com recently launched the first fully automated warehouse, where only four employees are needed to do work that previously required 400. Forty German supermarkets tested using facial recognition technology to serve personalized advertisements to customers waiting in checkout lines. Two hundred ninety companies have committed to ensure that 100 percent of their plastic packaging can be reused, recycled, or composted by 2025.
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