What's next in e-commerce

We’re at a tipping point for e-commerce. In 2016 alone, consumers spent $20.5 billion for online grocery items. In some categories, like beauty and personal care, e-commerce is already driving more than 80% of growth. And when consumers shop online, they only shop half the number of departments they would have if they bought in-store. E-commerce isn’t just coming, it’s here. So are you ready for what’s next?
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Spotlight

OTHER ON-DEMAND WEBINARS

Expert Tips to Keep Your Online Customers Excited and Engaged

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Surviving in online retail requires constant vigilance to keep your customers excited about your products and to be able to respond to the inevitable customer turnover. Keeping your site fresh and relevant, changing up products, building a customer community these are all must-dos to survive in ecommerce.
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Omni Channel Retailing: Helping Brands & Retailers Reach Customers Where They Shop

ET Retail

Watch the webcast of Omni Channel Retailing: Helping Brands & Retailers Reach Customers Where They Shop. The webinar’s key discussion points include how to serve customers better, how to build customer loyalty, and how technology can enable brands & retailers to transform their business.
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Customer Hardship Obligations Update

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The proposed changes in the draft rule will form part of the National Energy Customer Framework which applies in the Australian Capital Territory, Tasmania, South Australia, New South Wales, and Queensland. Therefore, if you are an energy retailer in Victoria you will not be affected by these changes.
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Retail Trends in the Age of Digitization

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Like many sectors, the retail landscape has been drastically transformed, changing the rules of engagement, creating new battlegrounds, and compelling retailers to respond with speed and pervasiveness to ensure that they will stay relevant for the long term.
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