Retail Analytics: Game Changer for Customer Loyalty

January 22, 2014

In these times of economic uncertainty and decreasing margins, retailers must improve their approach to driving traffic and sales. With increased mobility and always-connected capabilities, shoppers today can easily research competitive offerings, even while standing in a store aisle. As such, they are less likely to remain loyal to a brand and more likely to be swayed by factors like price, availability and the opinions of others in their social networks. And with increased social media adoption, they are also likely to report on their experience, both the positive and the negative.

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Product Manager HQ

We run the world’s largest online Slack community for product managers with 1600+ members from leading companies/startups all over the world. We also host the popular course: One Week PM, which teaches the fundamentals of product management, how to launch your own side project, and how to land a product job.

OTHER WHITEPAPERS
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Metaverse – The next e-commerce revolution

whitePaper | October 4, 2022

The metaverse, roughly defined as 3-D virtual worlds that mimic the real world, has drawn much attention since late 2021. Certain well-known global firms, such as J.P. Morgan, HSBC, Standard Chartered (banking), Samsung (technology), Adidas (apparel) and PwC (consulting) have created a presence on the current metaverse platforms The Sandbox and Decentraland. Ever since Facebook’s announcement of its rebranding and name change to Meta in October 2021,2 the investment on metaverse has continued despite a contraction in the cryptocurrency market.

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11 Rules for a Successful Multi-Location Business

whitePaper | February 9, 2023

Managing a multi-location business requires many moving parts. From product management to sales reporting, keeping a close eye on every location can be tricky. Determining how to easily and effectively manage your growing business begins with selecting the right tools, starting with right Point of Sale (POS) system

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Choosing a new ERP-CRM

whitePaper | September 10, 2022

Enterprise-level automation and end-to-end ERP-CRM business applications are now available to SMB and Mid-Market Businesses.The expansion of capabilities and access to advanced features and functions has been greatly accelerated with the advent of Cloud computing and modern application design.Through a variety of influences, core software prices have come down considerably sinceY2K. However, over the same time,the complexity and maturity ofthese applications have also expanded in scope, putting upward pressure on design, configuration, and implementation costs.

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Choosing a New ERP-CRM Business Application

whitePaper | March 31, 2021

SMB and Mid-Market Businesses face many of the same issues seen in large enterprise corporations; however,they lack the same budgets and resources.

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The Value of a True Cloud ERP Platform

whitePaper | July 27, 2022

Today, cloud computing enables companies to adapt to changing business models, both strategically and operationally. Companies with a cloud-first strategy have learned that the cloud’s real value comes with being able to delegate the Service Level Agreement (SLA) of an entire solution, from infrastructure to application, instead of components. It is also widely recognized that a cloud platform reduces complexity and total cost of ownership and increases reliability, enabling faster development processes and decreasing risk. Companies that take an ad hoc approach miss out on many of cloud’s benefits and experience a variety of pitfalls.

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Pushing the final frontier: China Retail Digital Transformation whitepaper

whitePaper | December 30, 2019

As the world continues to rapidly undergo digitalization, brands and retailers are pushing ahead with digital innovations to meet evolving consumer needs. The strides being made in the world of e-commerce are highly evident and indicate to the opportunities that are being unlocked when digital capabilities do meet ever-changing consumer behaviors. There is however one “blind spot” in this world of digitalization. It exists in retail, and specifically in the traditional off-trade sector.

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Spotlight

Product Manager HQ

We run the world’s largest online Slack community for product managers with 1600+ members from leading companies/startups all over the world. We also host the popular course: One Week PM, which teaches the fundamentals of product management, how to launch your own side project, and how to land a product job.

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