Choosing a New ERP-CRM Business Application

whitePaper | July 22, 2022

The premise of this paper is that state DOT’s have unique and complex requirements that must be addressed. This is true if the system is independent or included as part of the statewide ERP. Each present their own challenges.

whitePaper | December 30, 2019

As the world continues to rapidly undergo digitalization, brands and retailers are pushing ahead with digital innovations to meet evolving consumer needs. The strides being made in the world of e-commerce are highly evident and indicate to the opportunities that are being unlocked when digital capabilities do meet ever-changing consumer behaviors. There is however one “blind spot” in this world of digitalization. It exists in retail, and specifically in the traditional off-trade sector.

whitePaper | September 1, 2022

Organization leaders and companies of all sizes are leveraging digital transformation to overhaul their internal processes, their operations and their relationships with customers. While some companies are still in the early stages of applying digital technologies to finance-related processes, they will eventually create more efficiencies, insights and value over the long term.

whitePaper | November 12, 2019

The retail industry faces immense challenges in the coming years. These challenges include demographic change, raw materials becoming more expensive, consumers changing their behaviour due to increasing digitalisation and e-commerce. These are only some of the major changes currently taking place in the retail industry. The “Trends in Retail 2020” study performed by KPMG in Germany and the EHI Retail Institute highlights factors which will have a significant impact on the future development of the German retail market.

whitePaper | August 17, 2022

Restaurant customers today expect a lot from their dining experiences: seamless ordering, delivery, and payment; menu choices that suit their dietary preferences; and consistently high-quality food which is also afordable, sustainable, and served quickly

whitePaper | November 3, 2019

We live in the age of the Platform Economy using Uber and Lyft to catch a ride, Airbnb to rent a room and OpenTable to get a reservation at the trendiest new restaurants. And those are just a few of the myriad companies that have succeeded in turning old-fashioned products and services into marketplaces with their own ecosystems. And so it is with online retail, where marketplaces like Amazon, Alibaba, Mircado Libre and Flipkart have become the first stop for many shoppers. Merchants can list their wares on the big marketplaces, reaching audiences far larger than they could themselves. At the same time, they can engage Shopify, Square, ShopRunner or the hundreds of discrete service providers that have emerged to set up or enhance their own market platforms.