Online Shoppers and Buyers White Paper

May 16, 2012

Retailers need to provide an outstanding online shopping experience. For most Canadians, online purchasing is no longer mysterious and, for many, it is the preferred way to shop. A detailed survey sponsored by Canada Post and conducted by J.C. Williams Group demonstrates that Canadian online shoppers’ confidence when buying online has increased, and their expectations for a seamless and enjoyable customer experience are higher than ever. The study distinguishes between online shoppers (people who research online only) and online buyers (those who also make purchases), and identifies barriers to online purchasing.

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Peet's Coffee

For over 50 years our goal has been to offer the best coffees & teas in the world, without compromise. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Collectively, we foster a culture based on authenticity that inspires people to unleash their unique, personal passions and expertise toward achieving our vision and mission. It takes talent and dedication from hundreds of Peetniks to make a single cup of Peet's coffee. Our values guide us on this journey. Join us!

OTHER WHITEPAPERS
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A guide to transformation in the cloud

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When innovative companies plan and perform digital business transformation initiatives, they rely on technology to realize breakthrough results that businesses have sought to accomplish for years:

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The Value of a True Cloud ERP Platform

whitePaper | July 27, 2022

Today, cloud computing enables companies to adapt to changing business models, both strategically and operationally. Companies with a cloud-first strategy have learned that the cloud’s real value comes with being able to delegate the Service Level Agreement (SLA) of an entire solution, from infrastructure to application, instead of components. It is also widely recognized that a cloud platform reduces complexity and total cost of ownership and increases reliability, enabling faster development processes and decreasing risk. Companies that take an ad hoc approach miss out on many of cloud’s benefits and experience a variety of pitfalls.

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The map from ERP to ROI

whitePaper | March 30, 2022

The challenge is to use the IT functionality in your ERP to support your business processes and functions in the best way. The other part of that challenge is preparing your people, and your organization, to adopt the new ways of working for sustained success.

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UPS New Ecommerce Ecosphere white paper

whitePaper | November 3, 2019

We live in the age of the Platform Economy using Uber and Lyft to catch a ride, Airbnb to rent a room and OpenTable to get a reservation at the trendiest new restaurants. And those are just a few of the myriad companies that have succeeded in turning old-fashioned products and services into marketplaces with their own ecosystems. And so it is with online retail, where marketplaces like Amazon, Alibaba, Mircado Libre and Flipkart have become the first stop for many shoppers. Merchants can list their wares on the big marketplaces, reaching audiences far larger than they could themselves. At the same time, they can engage Shopify, Square, ShopRunner or the hundreds of discrete service providers that have emerged to set up or enhance their own market platforms.

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A white paper about: Consumer-driven logistics

whitePaper | February 5, 2020

The pace of digitalization is increasing rapidly, thus reinforcing consumer power. One key aspect of this is that logistics must be based on consumer needs, given that it constitutes a key part of the purchase process. Accommodating consumer preferences with regard to freedom of choice and convenience is therefore a missioncritical issue for e-retailers and conventional retailers who are looking to be successful.

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Move your PoS to the cloud and cut OpEx by 75%

whitePaper | June 8, 2022

Bridging digital and in-store systems is a crucial aspect to many retailers strategy, and at the center of that you will usually find a Point of Sales system. But all POS systems aren’t created equally. And with it about to enter the high-performance league, this paper puts the case for a ’thin’ cloud-based PoS system, as a way of driving innovation, improving operations, unifying in-store and online experience — and cutting costs.

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Spotlight

Peet's Coffee

For over 50 years our goal has been to offer the best coffees & teas in the world, without compromise. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Collectively, we foster a culture based on authenticity that inspires people to unleash their unique, personal passions and expertise toward achieving our vision and mission. It takes talent and dedication from hundreds of Peetniks to make a single cup of Peet's coffee. Our values guide us on this journey. Join us!

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