IDC Report: Small Format Retail Winning with Innovation

whitePaper | August 1, 2022

Customer experience continues its reign as a top priority for both customers and retailers. A decade ago, customer experience was poised to become the key differentiator for brands, ahead of price and product[1]. Fast forward to 2021. Great customer experience is indeed top of the agenda for businesses and retailers, and high on the wish list for customers

whitePaper | December 19, 2019

Polybags are the ubiquitous packaging of the fashion industry something that unites brands small and large, from sportswear to luxury, to fast fashion retailers. This is the clear plastic bag which covers every garment from manufacturing to retail stores or consumer homes. In some cases, it is removed before it gets to a consumer, but polybags are still present ‘behind the scenes’. Our report does not focus on other sources of plastic, including retail shopping bags or ecommerce mailers, which have been covered in other publications.

whitePaper | May 2, 2023

If there’s one challenge every online seller faces, it’s this: The e-commerce industry is in a constant state of evolution. Consumers are more tech-savvy and informed than ever before, and they’re continually adopting new methods for online buying. As a result, a whole new set of doors has been opened to manufacturing brands. Once tethered largely to wholesale and resale, brands can now choose from a variety of effective sales channels.

whitePaper | May 31, 2022

Today, companies more than ever are searching for technology solutions that will support their digital transformation strategy in order to land on the right side of change. For the most part, digital transformation strategies are about leveraging technologies to realize some efficiencies in your organization; from streamlining business processes and achieving operational productivity to improving the experience of your employees, customers, suppliers and all other stakeholders

whitePaper | February 9, 2023

Managing a multi-location business requires many moving parts. From product management to sales reporting, keeping a close eye on every location can be tricky. Determining how to easily and effectively manage your growing business begins with selecting the right tools, starting with right Point of Sale (POS) system

whitePaper | March 31, 2022

The COVID-19 pandemic turbocharged merchants’ interest in mobile point of sale (mPOS) systems. mPOS untethers traditional POS solutions from fixed stations, allowing employees to collect payments via mobile devices like tablets and smartphones often with no physical contact with customers. In a pandemic, that’s a big advantage. After a slow start about a decade ago, mPOS systems have become increasingly popular in the last few years. In fact, NTT Data and Accourt Limited estimate that mPOS transactions will total $4 trillion, or half of all POS volume, in 2024.¹