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RETAIL SUCCESS - HOW TO CREATE GREATCUSTOMER EXPERIENCES

August 1, 2022

Customer experience continues its reign as a top priority for both customers and retailers. A decade ago, customer experience was poised to become the key differentiator for brands, ahead of price and product[1]. Fast forward to 2021. Great customer experience is indeed top of the agenda for businesses and retailers, and high on the wish list for customers

Spotlight

Service Corporation International

Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico.

OTHER WHITEPAPERS

Revel’s Official Guide toSelecting a Restaurant Point of Sale

whitePaper | August 18, 2022

A restaurant POS is much more than a cash register; it’s the central nervous system of a business. Designed to facilitate and support every aspect of restaurant operations—from order placement, to payment processing, to kitchen management, to employee scheduling, to inventory control, and more— choosing the right POS for your restaurant is critical to your business success.

How to Develop a Killer E-Commerce RFP

whitePaper | July 21, 2022

The Request for Proposal (RFP) process for a new e-commerce platform can easily require 1,000 hours and can take months to complete. Wow! you might be thinking, that’s a lot of time and energy. And it is, but it’s necessary as the stakes are high; organizations that fail to conduct a thorough and well thought out RFP process can suffer the consequences for a long time thereafter.

Spring 2019 Small Business Owner Report

whitePaper | December 17, 2019

We are pleased to present the spring 2019 Bank of America Small Business Owner Report, a semiannual study that explores the perspectives, aspirations and concerns of small business owners around the country. This spring, entrepreneurs are reporting diminished confidence in the economy and growing concern for a variety of key economic issues, including health care costs, interest rates and the stock market.

Microsoft Word Ecommerce in a Global Environment

whitePaper | November 5, 2019

Global e-commerce sales topped $1 trillion for the first time in 2012. Estimates for 2013 indicate a projected growth in online sales of 18.3%, or $1.3 trillion in worldwide annual revenue1 . The regional market share of global e-commerce will also continue to change dramatically in the coming years, with the Asia-Pacific market overtaking North America as the highest e-commerce sales region in the world.

Building a Better Billing Solution for Franchise Relations

whitePaper | July 5, 2022

Navigating the complex billing relationship between corporate franchise ownership and individual franchisees requires an understanding of various challenges, including the need to accelerate scaling operations and provide transparency for all parties.

How retailers are reacting to COVID-19 with a contactless limit increase

whitePaper | May 26, 2021

The spending limit for contactless card payments has increased from £30 to £45 this week in the UK, with the continuing Covid-19 coronavirus crisis accelerating a move that was already in the planning. Learn about the benefits and implications of this increase in this expert guide.