Commercial big-box retail: a guide to market-based valuation

whitePaper | December 29, 2019

Amazon operated strictly online for two decades. During this period, Amazon learned a lot about customer buying behaviors and how quickly a consumer can change the way they shop. From all of its data, Amazon learned that customers who shopped online also wanted to shop at physical locations.

whitePaper | August 1, 2022

Customer experience continues its reign as a top priority for both customers and retailers. A decade ago, customer experience was poised to become the key differentiator for brands, ahead of price and product[1]. Fast forward to 2021. Great customer experience is indeed top of the agenda for businesses and retailers, and high on the wish list for customers

whitePaper | May 9, 2022

Let’s face it, robust profits in the restaurant industry have never been a given. In 2019, just prior to the pandemic, profit margins for single location full-service restaurants averaged 6.2 percent, according to an . Over the last two years, amidst a growing array of COVID considerations—from sporadic restaurant closures and labor shortages, to increased food and supply costs paired with a sluggish supply chain—slim restaurant profit margins have shrunk even more.

whitePaper | January 27, 2020

Just as digital technologies have transformed so much of our lives, from access to information to communicating, the adoption of digital payments is fundamentally transforming banking systems, commerce, and societies around the world. Digital payments are full of promise. They can bring new levels of convenience and efficiencies, security and transparency, access and growth. Countries that have rolled out payment systems are already reaping the benefits. However, due to the inherent complexities of financial systems and of deploying digital technology, there is no one-size-fits-all model.

whitePaper | January 1, 2020

Rapidly evolving market realities are driving fundamental transformations in business practices in virtually every industry, including wholesale distribution. These transformations are moving rapidly through the wholesale distribution industry as they are viewed as critical for maximizing supply chain performance and delivering an exceptional customer experience.

whitePaper | January 6, 2020

In retail, change is always right around the corner. As technology continues to develop, there are more and more opportunities for the improvement of a core pillar of commerce: the value chain. Basically, a retailer’s value chain can involve five main parts–raw materials, manufacturing, distribution centers, logistics, and finally, the retailer. Each link plays an important role in getting products into the hands of customers.