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2018 POS customer engagement survey

June 13, 2017

With the flurry of recent retail bankruptcies and store closure announcements, “Retail Apocalypse” has been the pervasive topic of the last 12 months. While mentions of “apocalypse” might work well when trying to grab headlines, the reality is something much subtler and far more interesting. Yes, the ways that consumers acquire goods and services has changed. Yes, consumer expectations continue to increase. And yes, technology and new entrants such as Amazon have disrupted the traditional retail model. However, retail has weathered periods of disruption before and will likewise withstand this turbulence. Catalogs, the move to suburban malls, Walmart, and the rise of e-commerce are all great examples of retail disruption and transformation cycles.

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Defining and MeasuringPayment Interoperability

whitePaper | April 30, 2022

According to PayPal’s Borderless Commerce Report, worldwide e-commerce is expected togrow 14.3% in 2021, with a 28% increase in new online shoppers. 1 Based on Visa’s latest Global Merchant E-commerce Study, 66% of e-commerce companies are selling products across borders, with cross-border sales accountingfor around one-third (31%) of their revenue on average. 2 Even though 87% of merchants believe their biggest growth potential lies with international online sales expansion, owners of small businesses expressed their reluctance to take actions to expand into new markets 3 Lacking interoperable payment solutions suitable for international trade is preventing merchants, especially small and medium-sized enterprises (SMEs), from tapping into international markets: