RESTAURANT POS
Sparkfly | April 25, 2022
Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies to create deeper and more meaningful connections with customers, announced today they have been selected by Bojangles to transform the brand’s personalized engagement and eClub programs at each of its locations across the country. Sparkfly will help Bojangles integrate the brand’s point-of-sale (POS) systems with its offer management platform to connect the entire customer engagement experience. The Charlotte-based quick service restaurant (QSR) brand and its franchisees operate more than 770 restaurants system-wide in 14 states.
Upon completion of the integration, Bojangles’ online and in-store POS transactions will be fully integrated and normalized, offering mobile app users a modernized digital customer experience that operates in any location, on any mobile device, or from any computer. The addition of a digital wallet to its mobile app, Bojangles, will streamline the flow of transactional data, enabling the brand to deliver real-time personalized offers in collaboration with their marketing and service cloud platforms, and acquire new customers. Bojangles’ new mobile app campaign is expected to officially launch to consumers in May 2022.
“We are excited to partner with Bojangles to help them build a best-in-class mobile app and digital experience for their customers. At our core, we exist to empower QSR brands to be more innovative through a modernized approach to real-time data collection and personalized offers; this 360-degree customer engagement strategy is sure to transform the customer experience and positively impact the overall dining experience.”
Sparkfly Founder and CEO Catherine Tabor
“Sparkfly will be a great partner for Bojangles as we redefine the way our consumers experience, purchase, and engage with us by enhancing our mobile app and POS ecosystems to deliver a modern and seamless engagement and ordering journey for millions of our customers,” said Sergio Perez, Sr. Director of Omnichannel at Bojangles.
Incentive Program
With Sparkfly’s offer management capabilities, Bojangles can acquire new customers, collect transactional data, issue personalized offers through any form of media or distribution channel and redeem as part of an online order or through single-scan technology at the POS.
Bojangles Mobile App Campaigns
Through Sparkfly’s mobile wallet technology, Bojangles can make all offers available directly to customers in their mobile app, which can be used seamlessly online and via in-app ordering.
In-Restaurant Technology Intelligence
Sparkfly’s bi-directional POS integration will power Bojangles’s real-time communication of all transactional data to other marketing and analytics technologies, breaking down marketing data silos and establishing a true 360-degree view of their customer.
Frictionless Online Ordering
Sparkfly’s Smart Landing Page technology will reduce offer-to-online ordering friction for Bojangles customers, allowing them to redeem an online offer with a single click, reducing cart abandonment. Beyond that, Sparkfly streamlines the brand’s promotion capabilities by enabling a single platform that manages all offers being redeemed through the online ordering platform or at the in-store POS.
About Sparkfly
Sparkfly is a retail technology solutions company. We help innovative retailers and merchants like Chipotle, Del Taco, Bloomin’ Brands, and Great Clips unify customer engagement technologies to create deeper and more meaningful connections with customers. Through strategy and implementation of our platform, Sparkfly provides real time POS connectivity, offer management and loyalty, mobile loyalty wallets and real-time capture of transactional data. Connect, innovate and grow with Sparkfly.
About Bojangles, Inc.
Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from our Southern recipes, including breakfast served All Day, Every Day. Founded in 1977 in Charlotte, N.C., Bojangles® serves menu items such as made-from-scratch biscuit breakfast sandwiches, delicious hand-breaded bone-in chicken, flavorful fixins (sides) and Legendary Iced Tea®. Currently, Bojangles has approximately 760 system-wide restaurants in 14 states.
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POS SOLUTIONS
Nuvei | March 28, 2022
Nuvei Corporation, the global payment technology partner of thriving brands, announces today its partnership with Aircash, the leading Croatian mobile wallet. Nuvei will power Aircash’s expansion into further European countries by providing acquiring and payment gateway services, as well as over 530 alternative payment methods.
“We’re excited to partner with Croatia’s leading mobile wallet, enabling users to quickly and safely digitize and use their cash. Our global acquiring capabilities and comprehensive alternative payment methods will help Aircash replicate achieved success in Croatia in other Central and Eastern European countries, such as Germany, Austria and Slovenia."
Philip Fayer, Nuvei’s Chair and CEO
The Aircash wallet allows users to deposit, store and use cash in a digital form. Users can transfer money between each other and pay for goods and services such as tolls, parking and telecom services. Money can be deposited in cash at existing point of sale (POS) locations such as gas stations and kiosks, or by using credit cards and bank transfers. Withdrawals can be made in cash at ATMs and POS locations, or can be transferred to other users’ EU bank accounts.
“We are the only digital wallet people can use to pay for goods and services and transfer funds to other Aircash users from all over the world. Giving people more choice and the ability to deposit, store and use cash in a digital form, is key to the country’s economy and Aircash’s main proposition,” said Aircash CEO, Hrvoje Cosic.
Due to significant growth within the Croatian market, Aircash is looking to expand their merchant partnerships in other European countries, to give users the ability to transfer funds cross border and pay for goods and services in the whole European Union as well. Nuvei’s solution will help Aircash to expand their pay-in and payout capabilities and enable alternative payment methods across Europe.
“In the last six months, we’ve grown to surpass 350,000 overall users, transferring more than 35 million euros each month. Thanks to our partnership with Nuvei, we’ll be able to continue our journey of expansion into other European markets, giving our users the flexibility to pay for goods and services and transfer money across borders instantly and hassle-free,” Cosic added.
About Nuvei
We are Nuvei, the global payment technology partner of thriving brands. We provide the intelligence and technology businesses need to succeed locally and globally, through one integration – propelling them further, faster. Uniting payment technology and consulting, we help businesses remove payment barriers, optimize operating costs and increase acceptance rates. Our proprietary platform provides seamless pay-in and payout capabilities, connecting merchants with their customers in over 200 markets worldwide, with local acquiring in 46 markets. With support for more than 530 local and alternative payment methods including cryptocurrencies, and nearly 150 currencies, merchants can capture every payment opportunity that comes their way. Our purpose is to make our world a local marketplace.
About Aircash wallet
Aircash wallet is a simple, fast and safe mobile payments application. It allows users to deposit and store their money in a digital form. Users can transfer money between each other, pay for goods and services such as lotteries, online games, tolls, parking, Playstation, telecom services and others. Money can be deposited in cash at existing POS such as gas stations, kiosks and others, by credit cards, bank transfers and can be withdrawn in cash at ATMs, deposit POS locations or can be transferred to users’ bank accounts. Aircash, as the first non-banking institution, become a Mastercard issuer and offers users to use the Aircash Mastercard prepaid card which is available at stores and kiosks, connected to Aircash wallet which enables users to pay for goods and services anywhere, in stores and online.
About Aircash
Aircash is an electronic money institution regulated by the European Banking Authority (EBA) with a license valid throughout the whole European Union. Aircash is an IT financial platform that enables the fast and secure transfer of money between Aircash users, in compliance with all relevant regulations, in particular procedures for the prevention of money laundering and terrorist financing.
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POS HARDWARE
Mercator Advisory Group | January 04, 2022
Mercator Advisory Group released a report covering the credit cards issued for small businesses titled Small Business Credit Cards: Growth Opportunities in a Post-COVID World. The research explains current markets, reviews programs offered by top issuers, and suggests that issuers look at four current fintech models to revitalize their view of this rich market. With two thirds of the U.S. GDP driven by small businesses, there is a large audience to harvest. Program designs need to do more than just generate reward points; they need to provide the small business owner with tools to reduce costs, understand their spend, and prepare the small business for growth.
The research explains how fintechs are redefining the small business card space and what traditional issuers need to think about over the next three years.
"Fintech Buy Now, Pay Later should be a learning experience for all credit card issuers, You cannot keep doing the ‘same old thing’ or new players will disrupt your model. Small business credit cards are more than just reward generators. Issuers need to keep the product engaging with tools and value-added features.”
-Brian Riley, Director, Credit Advisory Service, at Mercator Advisory Group
Highlights of the research note include:
Small business sector description and characteristics
Card-by-card review of top issuer small business credit cards
Risks and Opportunities for small business credit cards
Fintechs in the small business credit card sector
Selected topics form the Mercator Advisory Group Small Business PaymentsInsights survey
This document contains 26 pages and 17 exhibits.
Companies mentioned in this research note include: American Airlines, American Express, Alaska Airlines, Apple, Bank of America, Barclaycard, Bento, Brex, Capital One, Chase, Citi, Costco, Delta Airlines, Discover, FIS, Fiserv, Goldman Sachs, Hyatt Hotels, Jet Blue, Kabbage, Lowes, Marriott, Mastercard, Pex, Southwest Airlines, TSYS, Tribal Credit, U.S. Bank, United Airlines, Visa, Wells Fargo, Wyndham Hotels
Members of Mercator Advisory Group's Credit Advisory Service have access to these reports as well as the upcoming research for the year ahead, presentations, analyst access, and other membership benefits.
About Mercator Advisory Group
Mercator Advisory Group is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors.
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POS HARDWARE
Tender Retail | January 18, 2022
Tender Retail, a leader in middleware payment solutions for enterprise retail and quick-service restaurant chains, and Blackhawk Network, a global financial technology company, announced a new commercial relationship to help retailers expand their in-store payment options as well as modernize promotional offers and discounts, while streamlining in-store operations and lowering the cost of payment acceptance.
The expanded agreement with Blackhawk Network enables Tender Retail to diversify its existing features and payment options for merchants looking for ways to provide better buying experiences and reach untapped spending power. The two market leaders will combine their expertise to develop solutions around features like Buy Now Pay Later (BNPL) and integrate alternative payment methods, such as digital wallets from global providers.
Tender Retail has partnered with Blackhawk Network since 2006, delivering prepaid gift card payment integration to enterprise merchants. “We are very excited to strengthen our relationship with Blackhawk to continue to develop enhanced payment options and meet the diverse and rapidly changing demands of consumers,”
- Greg Whitnell, Executive Vice President of Tender Retail.
Receiving discounts, deals, and rewards is a key driver of loyalty and motivation for shoppers, regardless of the brand or channel. Blackhawk Network brings decades of experience in executing solutions for retailers and companies of consumer product goods. The pre-integrated solutions can help enterprise merchants track engagement to redemption end-to-end, target specific or a group of products, facilitate faster reconciliation and settlement, as well as reduce negative top-line revenue impact generated by discounts such as coupons.
"As the customer loyalty and retail landscapes adapt to support global consumers in an omnichannel environment, we are proud to be leading the charge of this innovation alongside Tender Retail, We look forward to collaborating to bring new solutions to our network of partners to further shift the retail payments landscape."
-Cory Gaines, CPO, Blackhawk Network.
About Tender Retail
The Tender Retail payment solution is currently embedded into over 100 leading POS solutions and hundreds of thousands of merchant locations throughout North America, including Fortune 500 companies. With direct to bank processing with major North American payment processors, its flexible and semi-integrated payment solution allows enterprise merchants to choose the PIN Pad of their choice and the payment processor they want to work with.
About Blackhawk Network
Blackhawk Network delivers branded payment solutions through prepaid products, technologies, and networks that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide.
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