POS Retail

Henderson Group Continues to Deliver Payment Choice for Customers with Glory Cash Recycling Solutions

Henderson Group Continues

Glory a global leader in retail cash automation solutions has announced that leading Northern Ireland retailer and grocer Henderson Group, has confirmed another substantial order with the company for CASHINFINITYTM point of sale (POS) cash recycling solutions.

Following positive customer feedback and increased staff productivity, this latest order sees the total number of Glory point of sale devices reach almost 700 across the company’s owned and independent retailer estate. The most recent order will introduce Glory’s latest technology, the CI-10X, to Henderson Group stores for the first time.

Henderson Group owns the SPAR, EUROSPAR, ViVO, ViVOXTRA and ViVO Essentials franchises in Northern Ireland and operates a portfolio of more than 100 company stores and supplies to around 400 independently owned stores. The Group is committed to delivering the latest retail technology in their stores to enable their retailers to deliver an exceptional customer experience to their shoppers. Glory’s CASHINFINITY point of sale and back office solutions help Henderson Group to meet shopper demands and choice in the way they order, pay, and are served, while optimising management of cash across the entire store for the retailer.

Glory’s CI-10X POS solutions will be installed at traditional, self-checkout, food-to-go and drive-through payment positions and combined with CI-100X solutions in the store back office, deliver automated closed loop cash management. Removing the need for store employees to handle cash reduces stress, eliminates errors and significantly accelerates end of day reconciliation for store managers.

Ron Whitten, Chief Financial Officer at Henderson Group said

“We embarked on a retailer-centric, technology-led strategy, with our EPOS software system EDGEPoS, to reduce labour input costs in a number of areas - Electronic Shelf Edge Labels (ESELs) and cash management – and both have been hugely successful for us.

“Where Glory CI-10 machines are now deployed in our self-scan area, we are seeing an increase from c.20% of store transactions in the self-scan area pre-cash introduction, to between 50 and even 60% in some stores. This clearly shows shoppers are opting more and more to use self-scan checkouts when cash is included as an option.

“Working with partners like Glory enables us to build stores with industry leading technology innovations at the fore whilst driving further efficiencies for the business.”

Mark McCallum, UK & Ireland Managing Director at Glory said

“We are delighted to continue our strong relationship with Henderson Group to protect and manage its cash assets across their business. This significant order of Glory’s CI-10X POS solutions will not only help them to deliver more payment choice and an exceptional shopper experience in their stores across Northern Ireland, but also supports Henderson Group’s technology automation strategy across their stores.”

About Glory

As a global leader in cash technology solutions, we provide the financial, retail, QSR, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

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