Teamwork Commerce | August 23, 2022
Teamwork Commerce, a global retail management solution, has today announced its partnership with Endear, the leading retail and eCommerce CRM software company, to provide an in-store clienteling solution to retailers globally. Endear's all-in-one clienteling tool integrates seamlessly with Teamwork Commerce's full-scale commerce solution to deliver a retail CRM that is fully equipped with the data retailers need to drive more sales. Clienteling enables retailers to utilize customer information to create personalized experiences with their customer base. A critical part of the sales experience, clienteling focuses entirely on building relationships with customers and increasing lifetime value through personalization, data, and ultimately, loyalty building. The Teamwork Commerce and Endear joint solution delivers clienteling on a mobile device, equipping retailers with a flexible in-store clienteling solution with powerful omnichannel capabilities. Together, Teamwork Commerce and Endear will empower retailers with a fully omnichannel mobile retail solution with clienteling capabilities. Users will be able to leverage customer data that spans the physical and digital retail presence, including customer order history and purchase behavior.
"We are so thrilled to be partnering with Teamwork to offer a smarter, more personalized solution for retailers to build lucrative relationships with their customers. Clienteling is something that every store should leverage as a strategy for growth and customer retention, and now with our partnership, they can".
Leigh Sevin, Co-Founder at Endear
Endear is changing the way omnichannel brands around the globe are clienteling with customers. With a fully integrated solution like Endear, brands can access numerous key customer data points to see a holistic view of their customers and connect accordingly. Endear is on a mission to create true cohesion between online shopping and brick-and-mortar — ultimately making a more positive shopping experience for everyone. To learn more, visit us at www.endearhq.com.
About Teamwork Commerce
Teamwork Commerce is a leading Omnichannel Solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. They also boast an ecosystem of integrations with top solutions making unified commerce a seamless activity. Teamwork works closely with its partners to ensure it utilizes cutting-edge technology to meet the needs of the ever-changing retail landscape. Top retailers in over 20 countries globally use Teamwork Commerce to take the friction out of retail, providing their customers with the best possible experience.
PCI Pal | September 30, 2022
PCI Pal the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airline’s international omnichannel strategy.
The airline’s decision to update its existing PCI compliant payment handling system, and the selection of PCI Pal Digital, was driven by changing consumer habits during the pandemic. This saw Virgin Atlantic’s global customers adopt a broader range of digital payment methods including web, email, mobile, social media, chat, and messaging services. Virgin Atlantic’s contact center as a service (CCaS) technology partner Genesys coordinated the integration of the payment security solution. PCI Pal has been a Genesys AppFoundry partner for three years and supports the firm in delivering secure payment solutions to its enterprise customers across the world. With proven integrations, the team successfully incorporated PCI Pal Digital with Virgin Atlantic’s booking systems across the enterprise, taking the payment process out of scope, to deliver PCI DSS compliance within all territories.
“Virgin Atlantic is committed to providing our passengers with the very best customer experience, supported by the most advanced, secure and convenient payment methods. The implementation of PCI Pal Digital provides the reassurance that customer payments are handled in a secure and compliant manner, regardless of where customers are in the world, or whichever payment method they select.”
Chris Imhoff, Transformation Project Manager at Virgin Atlantic,
Commenting, Darren Gill, CRO at PCI Pal said, We are delighted to have secured the contract with Virgin Atlantic, via our valued partner Genesys, in order to support the delivery of its global omnichannel payment strategy. Our digital payment solution will enable the airline to take advantage of digital integration for both current and future PCI compliant payment methods; it also reinforces our expertise in supporting some of the largest worldwide brands with their payment security and PCI compliance needs.
About PCI Pal
PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.
Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact center. PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organization globally, and it is proud to work with some of the largest and most respected brands in the world.
Springbrook Software | October 04, 2022
Long County, GA is the latest local government agency to move from an on-premises solution to Springbrook's Cirrus Cloud Financial platform. The platform is designed from the ground up specifically for small to medium sized local government agencies. The town is utilizing Springbrook's fully integrated Cirrus Cloud ERP suite including Utility Billing, Finance, Cashless Payments, Municipal Payments and Cash Receipts.Long County sought a robust and secure ERP that could scale as their projected needs grow over the next few years and selected Springbrook after reviewing several other market offerings.b Springbrook fulfills our needs and will provide our citizens with the modern experience that they demand, says Bernice Johnson, Finance Director of Long County, GA. Springbrook is actively working with many small to medium sized municipalities in the southeast. The flexibility of the Springbrook cloud platform provides local government agencies with superior protection against cyber-attacks, the ability to work from anywhere, and will enable the County's personnel to effectively run their entire administrative operation safely from any browser. Cirrus is a true cloud-based system that does not require downloading any additional software for access.
"We have invested a tremendous amount into building an entirely new platform with the goal of bringing the most powerful cloud-based solutions to small and medium sized municipalities. We are solely focused on this market segment and have been for over 35 years. Springbrook is constantly expanding our solution suite to deliver new and innovative products, like Advanced Capital Budgeting and Mobile Work Orders. Our goal is to make it as easy as possible for local agencies do their jobs efficiently and securely,"
Robert Bonavito, Springbrook CEO.
About Springbrook Software:
Springbrook Software is the country's leading cloud-based finance and administration software provider designing solutions specifically for small to medium sized local government agencies. Nearly 2000 cities, towns and districts from coast to coast use our suite of modern, high-performance solutions to manage their finances, payroll, utility billing and collect citizen payments. Springbrook is headquartered in Portland, Oregon with regional presence in over 40 states, and seven countries internationally.
About Long County, GA:
Located in southeast Georgia, Long County occupies 400 square miles of the Atlantic Coast Flatwoods. The county is bordered by Liberty, McIntosh, Tattnall, and Wayne counties, and its entire southwestern boundary runs along the Altamaha River.Long County, designated in 1920 from lands in Liberty County. Long County, historically and currently, is a rural, agricultural area. The principal farm crop was once cotton, but by the 1970s it had been replaced by tobacco, corn, soybeans, and cattle. The pine forests of the region have always played an important role in the economy.
Sionic | July 13, 2022
Sionic , a leading provider of omni-commerce, consumer-to-business payments solutions, today announced it is launching a free mobile app for local merchants to accept real-time, bank-to-bank, lower-cost cash deposits from customers at the point of sale.
“We are excited to give local merchants a fast and easy way to accept real-time payments from customers, The app works with any point of sale and also gives merchants a simple way for customers to order and pay ahead for either in-store or takeout consumption.”
-Erica Burris, VP Strategy and Product for Sionic.
CODE Pay uses Sionic’s new Pay-by-Bank solution enabling real-time cash deposits for merchants at checkout while bypassing expensive card swipe fees. The mobile app and service helps local merchants combat inflation by offsetting rising labor and food or merchandise costs.
Sionic is also offering local merchants a bundled service for convenient processing of both bank and card payments with consolidated, instant reporting and analytics all from their mobile device using CODE Pay.
Atlanta-based Sionic is leading The Great Reallocation in digital payments by delivering instant bank-to-bank transfers from consumers to merchants. A Google Cloud service, Sionic's market-first ULink™ is bringing real-time direct deposits to the point of sale via mobile, online, in store or in vehicle experiences. The company has partnered with top financial institution owners of The RTP Network for bank payments and CyberSource, a Visa solution, for secure card payment processing. Merchants accepting real-time payments bypass expensive card swipe fees and receive POS cash deposits immediately. Consumers may receive perks for paying with their bank accounts.