Newswire | September 21, 2023
Founded in 2016, PayPad is a cloud-based, smart sales system designed exclusively for restaurants, hotels, and retail stores. PayPad expanded into the global market with a client base in the United Kingdom, Spain, the United States, and Türkiye. This strategic acquisition marks a significant milestone in HotelRunner's mission to offer a comprehensive, all-in-one solution with a specific focus on the hotels' on-premise sales and payments.
With its new and advanced identity, HotelRunner POS presents an effortless and effective way to run food and beverage operations, offering accommodation businesses a fresh avenue to enhance their revenue streams. Fully integrated with HotelRunner PMS, HotelRunner POS allows accommodations to manage their on-premise sales and payment operations with ease. Hoteliers can accept payments in multiple methods, analyze every aspect of their business, and take AI-driven, intelligent, and automated actions resulting in enhanced productivity and increased profitability. This development represents a momentous shift for HotelRunner as it delves into on-premise sales operations for the first time, highlighting its sales-first approach in the hospitality and travel technology landscape.
In January 2023, the company closed a successful Series A round and stated that the funds would be used to continue to build a solid global presence, grow the team, and invest heavily in delivering cutting-edge technology. Standing behind its commitment, over the past year, HotelRunner has achieved remarkable product launches, including Insights, Autopilot, and Review Center, all of which have been instrumental in advancing toward its goal of providing a holistic platform powered by innovative technology. This milestone marks the third acquisition in HotelRunner's ongoing acquisition spree aimed at consolidating the industry under its roof while proudly extending its offerings to serve the diverse needs of its partners.
Arden Agopyan, Founder and Managing Partner of HotelRunner, said, "Our strategic acquisition of PayPad and the birth of HotelRunner POS aren't merely about enhancing our product offerings; it's a bold leap toward our vision of building a bigger travel economy. As we welcome HotelRunner POS into our expansive ecosystem as a foundational part, we solidify our presence in the payments and sales verticals in travel and hospitality. We're proud to shape the path toward industry consolidation and usher in a transformative era, reinforcing our brand's legacy."
Ali Beklen, Founder and Managing Partner of HotelRunner, added, "With PayPad seamlessly integrated into the HotelRunner's unique market-network, we're spearheading a technology revolution that forms the cornerstone of a unified digital travel ecosystem. Beyond elevating the guest experience and optimizing operational efficiency for accommodations, this strategic move underscores the power of frictionless all-in-one platforms as the key to success. This acquisition unlocks a new untapped opportunity and sets a path to delivering unrivaled value and pioneering innovation for our partners."
Veysel Berk, the Founder of PayPad, also shared his thoughts on the acquisition: "HotelRunner is democratizing the use of technology for every player in the global ecosystem. As both teams share the same values, culture, and product principles, we are thrilled to join forces with HotelRunner and become part of its broad vision. PayPad, revamped as HotelRunner POS, will play a pivotal role in adding exponential value to properties worldwide, ushering in a new era of advanced sales solutions in travel and hospitality."
HotelRunner POS will be gradually rolled out worldwide to offer the best experience to all accommodation businesses, starting with existing HotelRunner partners. For more information, you can visit here.
HotelRunner is a data-driven SaaS-enabled unified sales, operations, and distribution management platform and B2B network for accommodations, travel agencies, and payment providers. HotelRunner has thousands of accommodation and travel agency partners globally. HotelRunner is a Booking.com Premier Connectivity Partner and Best Overall Performing Partner, Expedia Preferred Connectivity Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle, Hotelbeds, trivago, and Google Hotel Ads strategic partner.
Business Wire | September 28, 2023
GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center.
GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points.
GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals.
What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO.
“GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.”
Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center.
The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year.
GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.
PR Newswire | September 26, 2023
PDI Technologies, a global leader delivering powerful solutions and insights that serve as the backbone of the convenience retail and petroleum wholesale ecosystem, today announced new solutions and programs to connect operations and address critical industry challenges. These expanded offerings further the PDI mission of "Connecting Convenience" across all parts of the ecosystem, backed by 40 years of industry leadership.
"The convenience industry is in the midst of rapid transformation, and our customers are seeking innovative solutions to help navigate these changes," said Linnea Geiss, Chief Operating Officer, PDI. "PDI is committed to fostering continuous progress by investing in integrated solutions designed to drive greater business value and growth for our customers."
Among the new solutions announced is PDI Point of Sale (POS). PDI offers a market-tested solution internationally and now will begin offering POS to customers in North America. Designed for its versatility in both retail fuel and convenience, the all-in-one software platform provides POS, self-checkout, and foodservice capabilities. Pilot programs are in development, with wider U.S. availability planned for 2024.
"As consumer preferences change and the convenience industry embraces more options to accelerate transformation, we're excited to be at the forefront of supporting customers in scaling their markets across the globe," said Brad McGuinness, SVP, Point of Sale Solutions, PDI. "Our cloud-centric POS solution can work with existing hardware, which means retailers can modernize their systems without having to make additional investments in their physical devices."
PDI POS will be demonstrated at PDI Booth #B3419 at NACS Show 2023, being held October 3-6 at the Georgia World Congress Center in Atlanta, where PDI is headquartered. Visit PDI online ahead of the event to view special NACS Show offers and schedule a meeting or demonstration.
Other new offerings and programs include:
PDI Firewall as a Service – Small Branch:Now available for smaller distributed businesses. Easily and conveniently increase network security with this cost-effective solution, supported 24/7/365 by PDI network and security experts.
PDI Retail Site Management Subscription:From foodservice to lottery and more, PDI Retail Site Management helps c-stores efficiently scale and grow by automating manual processes and increasing access to data. The solution is now available in a subscription model.
PDI Sustainability Partner Packages:Four new subscription-based packages that scale with various features to help businesses meet their sustainability goals and address changing consumer preferences.
NewPDI Enterprise programs for operational efficiency:PDI now connects its customers with effective task compliance tools from Jolt to improve daily employee processes like foodservice, cleaning, shift changes, and more. Also newly offered will be the reliable full-service B2B Accounts Payable (AP) payments solution from REPAY, which enables PDI customers to reduce costs and improve employee productivity.
About PDI Technologies
With 40 years of industry leadership, PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make informed decisions, and engage faster with their customers. From large-scale ERP and logistics operations to loyalty programs and cybersecurity, we're simplifying the industry supply chain for whatever comes next. Today, we serve over 200,000 locations worldwide with solutions like the Fuel Rewards® program and GasBuddy®, two popular brands representing more than 20 million active users.
Cloud Based POS
Business Wire | October 25, 2023
Paymentus Holdings Inc. today announced a new integration with MRI Software, a leading provider of real estate software solutions, to expand the utility billing and payment capabilities available to MRI clients. The partnership enables renters to receive, manage, and pay bills from national, regional, and local utility providers currently connected to the Paymentus Instant Payment Network®, or IPN, and features a host of expanded payment options. The Paymentus integration with MRI Property Management X is available for clients using the MRI LivingTM suite of residential property management tools.
In the recent Voice of the Resident Report commissioned by MRI, most respondents – which included more than 2,000 U.S. renters across a mix of locations and rental categories – preferred more digital payment options to pay their bills. Paymentus supports more payment methods and payment channels than any other billing and payment platform, including online, mobile, IVR, text, kiosk, point of sale, and agent-assisted payments, as well as popular and flexible payment options such as Venmo, PayPal, Apple Pay, credit, debit, ACH, digitized cash, crypto, and more, to drive consumer action, adoption, and satisfaction.
“We understand consumer bill-pay dynamics better than any other payments solution provider,” said Dushyant Sharma, Founder and CEO of Paymentus. “When we expand payment optionality and remove friction from the process, bills get paid on-time and in-full. For property managers, our integration with MRI Property Management X will connect tenants directly to their utility providers meaning fewer payments for multifamily property managers to manage and fewer delinquencies and service shut-offs to deal with.”
“Today’s renters value the flexibility that comes with digital payment options,” said Sean Slack, Vice President of Partner Connect at MRI Software. “As an MRI partner, Paymentus will enable our clients to exceed expectations for multifamily, affordable and student housing renters by offering more ways to pay for utility services, resulting in a more satisfied, engaged community.”
Paymentus is a leading provider of cloud-based bill payment technology and solutions for more than 1,900 billers and financial institutions across North America. The company was named the industry’s best-in-class provider of EBPP solutions by Aite-Novarica in February 2022. The Paymentus omni-channel platform provides consumers with easy-to-use, flexible, and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment Network®, or IPN, connects IPN partners’ platforms and tens of thousands of billers to Paymentus’ integrated billing, payment, and reconciliation capabilities. For more information, please visit www.paymentus.com.
About MRI Software
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than six million users worldwide. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realize their vision of building thriving communities and stronger businesses.