Best Practices for Implementing Retail Distributed Order Management Systems

Your brand is defined by the experience your customers have not just before the sale, but right the way through fulfilment. Is your business ready? Many companies are looking to Distributed Order Management (DOM) systems to help address their customer’s expectations around order fulfillment while remaining profitable. Gartner Research Vice President, Tom Enright, has taken a look at the process for implementing a DOM, what to look for in a system, and how to help ensure that you get the best out of your investment.
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Tips for Selecting the Right E-Commerce Search Solution

mytotalretail

According to Forrester, shoppers using search are two times to three times more likely to convert than other shoppers. Most online retailers know how important it is to improve the relevancy of their site visitors’ search experiences.
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Customer Hardship Obligations Update

zoom

The proposed changes in the draft rule will form part of the National Energy Customer Framework which applies in the Australian Capital Territory, Tasmania, South Australia, New South Wales, and Queensland. Therefore, if you are an energy retailer in Victoria you will not be affected by these changes.
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7 Ways to Win: B2B eCommerce with Magento

dotcomweavers

The future of B2B is online. B2B businesses must leverage technology to better serve their customers and stay competitive. In the first episode of our eCommerce Over Coffee Webinar Series 7 Ways to Win: B2B eCommerce with Magento, three DotcomWeavers experts share tips on how to win in the changing B2B eCommerce space.
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Omni Channel Retailing: Helping Brands & Retailers Reach Customers Where They Shop

ET Retail

Watch the webcast of Omni Channel Retailing: Helping Brands & Retailers Reach Customers Where They Shop. The webinar’s key discussion points include how to serve customers better, how to build customer loyalty, and how technology can enable brands & retailers to transform their business.
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