Winning Omnichannel to grow in retail

In 2018, 96% of FMCG growth took place outside hyper and supermarkets, e-commerce grew 20%, discounters have been appearing almost everywhere and new hybrid retail formats are becoming more common place around the globe. Our upcoming publication Winning Omnichannel – Finding growth in reinvented retail explores where to grow and how to win in a context in which global sales grew just 2.1%. This is our most comprehensive Omnichannel study yet, based on data from across 47 countries, representing 83% of GDP providing a unique picture of retail & shopper dynamics across the globe.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

Tips to Take Control of your e-Commerce Business

mi9retail

This webinar is for e-commerce professionals, including executives in the areas of information technology, customer service, store operations and others. Whether you are having a difficult time finding customers or actually completing sales and fulfilling orders quickly, we’ll show you how to overcome your pain points so you can concentrate on creating happy, repeat customers.
Watch Now

Modernizing the Campus Store Experience

netsuite

Many campus bookstores today are limited in their ability to compete in today’s hyper-competitive market by aging systems, inconsistent data and employee impediments. Legacy systems are boat anchors holding retailers back on delivering more engaging experiences. Institutions must transform themselves with connected systems that enable delivery of great customer experiences.
Watch Now

Best Practices for Implementing Retail Distributed Order Management Systems

event.on24

Your brand is defined by the experience your customers have not just before the sale, but right the way through fulfilment. Is your business ready? Many companies are looking to Distributed Order Management (DOM) systems to help address their customer’s expectations around order fulfillment while remaining profitable. Gartner Research Vice President, Tom Enright, has taken a look at the process for implementing a DOM, what to look for in a system, and how to help ensure that you get the best out of your investment.
Watch Now

On-demand: 2018 holiday retail outlook webinar

epsilon

Last year was the strongest holiday shopping season since 2011, and shoppers are demanding more than ever in exchange for their attention, loyalty and dollars.Alliance Data's businesses, including Alliance Data Card Services, Epsilon, Conversant and LoyaltyOne recently teamed up to equip you with the expert insights and advices you'll need to finalize your 2018 holiday plans and keep customers coming back year-round.
Watch Now