Writing a Better ERP RFP

whitePaper | November 3, 2019

We live in the age of the Platform Economy using Uber and Lyft to catch a ride, Airbnb to rent a room and OpenTable to get a reservation at the trendiest new restaurants. And those are just a few of the myriad companies that have succeeded in turning old-fashioned products and services into marketplaces with their own ecosystems. And so it is with online retail, where marketplaces like Amazon, Alibaba, Mircado Libre and Flipkart have become the first stop for many shoppers. Merchants can list their wares on the big marketplaces, reaching audiences far larger than they could themselves. At the same time, they can engage Shopify, Square, ShopRunner or the hundreds of discrete service providers that have emerged to set up or enhance their own market platforms.

whitePaper | January 31, 2022

Convergence of technology based robust, fast, secure business process solutions and ubiquitous tablet devices are the major driving forces for mobile POS Terminal adoption. One of the biggest challenge faced by the businesses today is making a concise and cost-efficient payment system, especially in the retail sector. Low installation cost and speedier checkout offered by Tablet POS Terminal has considerably increased their adoption. Tablets are not only improving Return on Investment (ROI) but it helps to meet the targeted sales as well as labour efficiency.

whitePaper | December 4, 2019

StatCan’s Retail numbers for November indicate a +0.1% growth in core-retail sales. This past November, there was a disruption in the postal system. StatCan’s numbers confirm that the effect of the postal dispute was more nuanced then portrayed in the media at large, with both retailers saying online sales were or were not impacted. These data confirm the belief of RCC’s Retail Conditions Report in December, that there was almost no impact on total company sales.

whitePaper | April 30, 2022

According to PayPal’s Borderless Commerce Report, worldwide e-commerce is expected togrow 14.3% in 2021, with a 28% increase in new online shoppers. 1 Based on Visa’s latest Global Merchant E-commerce Study, 66% of e-commerce companies are selling products across borders, with cross-border sales accountingfor around one-third (31%) of their revenue on average. 2 Even though 87% of merchants believe their biggest growth potential lies with international online sales expansion, owners of small businesses expressed their reluctance to take actions to expand into new markets 3 Lacking interoperable payment solutions suitable for international trade is preventing merchants, especially small and medium-sized enterprises (SMEs), from tapping into international markets:

whitePaper | April 6, 2023

In 2017, commercetools published “Reimagining Retail Commerce...with the Right Tools.” The paper was meant to inspire traditional retailers to forget about trying to compete with Amazon — and start focusing on building their own businesses by “using innovation to support customer engagement and make your brand experience inviting, authentic, distinctive and personal.” The key takeaways? One: Embracing modern technology is the key to generating loyalty and, thus, sales. And two: By using APIs, retailers can add features gradually for incremental innovation, revamping their platform over time to alleviate fear and pushback within their organization.

whitePaper | May 31, 2022

Today, companies more than ever are searching for technology solutions that will support their digital transformation strategy in order to land on the right side of change. For the most part, digital transformation strategies are about leveraging technologies to realize some efficiencies in your organization; from streamlining business processes and achieving operational productivity to improving the experience of your employees, customers, suppliers and all other stakeholders