The Future of Retail Customer Loyalty

whitePaper | May 9, 2022

Let’s face it, robust profits in the restaurant industry have never been a given. In 2019, just prior to the pandemic, profit margins for single location full-service restaurants averaged 6.2 percent, according to an . Over the last two years, amidst a growing array of COVID considerations—from sporadic restaurant closures and labor shortages, to increased food and supply costs paired with a sluggish supply chain—slim restaurant profit margins have shrunk even more.

whitePaper | May 31, 2022

Today, companies more than ever are searching for technology solutions that will support their digital transformation strategy in order to land on the right side of change. For the most part, digital transformation strategies are about leveraging technologies to realize some efficiencies in your organization; from streamlining business processes and achieving operational productivity to improving the experience of your employees, customers, suppliers and all other stakeholders

whitePaper | January 7, 2020

In 20 years, how will people look back on today’s wholesale industry? Will they view it as a business model from a bygone era, long since superseded by more modern alternatives? Absolutely not. Instead, what they will see is the precise moment when the wholesale industry set a bold new course for the future. Our current era will be remembered as a time of change and upheaval, driven by the wider digitalization of society. A period with fundamental implications for our personal lives, for how we collaborate at work, and for the way companies interact with each other.

whitePaper | May 2, 2023

If there’s one challenge every online seller faces, it’s this: The e-commerce industry is in a constant state of evolution. Consumers are more tech-savvy and informed than ever before, and they’re continually adopting new methods for online buying. As a result, a whole new set of doors has been opened to manufacturing brands. Once tethered largely to wholesale and resale, brands can now choose from a variety of effective sales channels.

whitePaper | October 31, 2022

Nowadays, good news is hard to come by: with the immediate consequences of the corona crisis still breathing down our necks, the Ukraine war, skyrocketing energy costs, and rising inflation rates. This has a noticeable impact on the commerce industries: people buy less and pay even more attention to the price than usual.

whitePaper | July 21, 2022

The Request for Proposal (RFP) process for a new e-commerce platform can easily require 1,000 hours and can take months to complete. Wow! you might be thinking, that’s a lot of time and energy. And it is, but it’s necessary as the stakes are high; organizations that fail to conduct a thorough and well thought out RFP process can suffer the consequences for a long time thereafter.