HOW RETAILERS CAN DRIVE GROWTH WITH UNIFIED COMMUNICATIONS

Over the last 10 years the face of retail communications has changed irrevocably. The traditional phone system used to be managed as a separate entity, away from the rest of the IT, but has now converged with the arrival of VoIP and unified communications. What’s more, with the advance of the internet and other technological developments such as e-commerce, Wi-Fi and high speed connectivity, there has been a shift in the ways in which consumers want to communicate with retailers, with new multimedia platforms such as mobile and social media taking centre stage.

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Impos Point of Sale

Impos is part of the fabric of the hospitality industry. For more than 13 years we’ve been delivering through great software and awesome service and we haven’t stopped improving.

OTHER WHITEPAPERS
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HP POS SYSTEMS

whitePaper | July 31, 2021

HP Inc. (HP) engaged Coalfire Systems Inc. (Coalfire), a respected Qualified Security Assessor (QSA) for the Payment Card Industry (PCI) to conduct an independent technical assessment to review the HP POS Systems for security and applicability to the requirements of the PCI Data Security Standard (PCI DSS) v3.2.1. Coalfire conducted assessment activities including technical testing, architectural assessment, and validation of compliance with PCI DSS applicable requirements.

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Retail Automation: Stranded Workers? Opportunities and risks for labor and automation

whitePaper | December 3, 2019

The retail landscape is experiencing unprecedented change in the face of disruptive forces, one of the most recent and powerful being the rapid rise of automation in the sector. The World Economic Forum predicts that 30-50% of retail jobs are at risk once known automation technologies are fully incorporated. This would result in the loss of about 6 million retail jobs and represents a greater percentage reduction than the manufacturing industry experienced. Using Osborne and Frey study1 with the Bureau of Labor Statistics, the analysis suggests that more than 7.5 million jobs are at high risk of computerization. A large proportion of the human capital represented by the retail workforce is therefore at risk of becoming “stranded workers.”

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Polybags in the fashion industry: evaluating the options

whitePaper | December 19, 2019

Polybags are the ubiquitous packaging of the fashion industry something that unites brands small and large, from sportswear to luxury, to fast fashion retailers. This is the clear plastic bag which covers every garment from manufacturing to retail stores or consumer homes. In some cases, it is removed before it gets to a consumer, but polybags are still present ‘behind the scenes’. Our report does not focus on other sources of plastic, including retail shopping bags or ecommerce mailers, which have been covered in other publications.

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Metal Industry Guide to ERP Software Evaluation

whitePaper | February 1, 2022

Many metal companies outgrow their legacy ERP software because the software does not handle day-to-day transactions easily and quickly, and has become cumbersome to use. Either your IT group or your software vendor has not kept up with current technology standards and user experience expected today.

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Retail Success - How To Create Great Customer Experiences

whitePaper | December 10, 2021

Customer experience continues its reign as a top priority for both customers and retailers. A decade ago, the customer experience was poised to become the key differentiator for brands, ahead of price and product.

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Whitepaper Global eCommerce Expansion

whitePaper | November 18, 2019

Consumers around the world are shopping online more every year. In 2019, they will buy more than $3 trillion from retail websites, and ecommerce will account for one-sixth of global retail sales, Internet Retailer estimates. And, while many international consumers cross borders to shop online on foreign websites, half of the leading U.S. online retailers don’t currently ship outside North America.

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Spotlight

Impos Point of Sale

Impos is part of the fabric of the hospitality industry. For more than 13 years we’ve been delivering through great software and awesome service and we haven’t stopped improving.

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