Five Dimensions of User Experience Balancing business and user experience perspectives to create successful e-commerce sites

June 22, 2017

The local cheesemaker had built a name for himself. Folks came for his cheddar from miles around. Sales were strong. Marketing? All he had to do was open his door every morning. Now things are more complicated. CheeseMart has opened up nearby. There’s a Curds-R-Us going up. Customers are more cheese-savvy, too. They want to see gouda and jarlsberg, they want different-sized slices, they want sandwiches. So the cheesemaker has expanded his range. He’s opened a deli counter, offers free samples and makes impressive displays with wheels of cheese.

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Retail Industry Leaders Association (RILA)

RILA is the US trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is to reimagine and transform the retail ecosystem - and equip leading retailers to succeed in it.

OTHER WHITEPAPERS
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Executive Guide to Selecting, Implementing and Operating ERP

whitePaper | October 5, 2022

The business objective you are trying to achieve determines the strategy you should follow when selecting, implementing and operating ERP

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SAP vs Oracle

whitePaper | August 10, 2022

When organizations think ERP, they usually think SAP and Oracle. They know both are robust systems that can scale for global operations. They know both have their share of successes and failures. But, they don’t know how to differentiate between two ERP systems that offer nearly identical functionality – at least on the surface.

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Empowering Brands to Embrace the E-Commerce Evolution

whitePaper | May 2, 2023

If there’s one challenge every online seller faces, it’s this: The e-commerce industry is in a constant state of evolution. Consumers are more tech-savvy and informed than ever before, and they’re continually adopting new methods for online buying. As a result, a whole new set of doors has been opened to manufacturing brands. Once tethered largely to wholesale and resale, brands can now choose from a variety of effective sales channels.

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HP POS SYSTEMS

whitePaper | July 31, 2021

HP Inc. (HP) engaged Coalfire Systems Inc. (Coalfire), a respected Qualified Security Assessor (QSA) for the Payment Card Industry (PCI) to conduct an independent technical assessment to review the HP POS Systems for security and applicability to the requirements of the PCI Data Security Standard (PCI DSS) v3.2.1. Coalfire conducted assessment activities including technical testing, architectural assessment, and validation of compliance with PCI DSS applicable requirements.

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IT Executives Express Need for True Cloud ERP

whitePaper | December 31, 2021

There is perhaps no better advocate for how cloud-based ERP systems can support and help organizations continue their success than those who have been through it. In this white paper, we consolidated feedback from senior IT executives on why they switched from various SAP systems to NetSuite’s true cloud-based ERP, highlighting the pitfalls of fake cloud and on-premise deployments and how these challenges impacted their business

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The Official Guide to Choosing Your Point of Sale

whitePaper | July 16, 2022

A point of sale handles everything from sales transactions to business insights. Use this guide to determine the best platform for your business.

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Spotlight

Retail Industry Leaders Association (RILA)

RILA is the US trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is to reimagine and transform the retail ecosystem - and equip leading retailers to succeed in it.

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