Driving Retail Banking Transformation

July 19, 2018

As financial institutions race to re-engineer all facets of retail banking, the branch channel looms large on the radar of many executives. Wide-ranging technologies offer incredible opportunities to reduce cost. At the same time, even tech-savvy millennials look for the inperson customer service that branch staffers provide. Navigating this striking balance is difficult, but not impossible. This paper provides insight into the technology behind the need for retail banking transformation, and then presents several options bankers can take to get started on transformation in a sensible, pragmatic way.

Spotlight

RGC Group

A national retained search firm focused on operations, finance and e-commerce. The RGC Group is ranked among the nations elite consulting business'. With its 98% success rate for candidates over 1 year staying on their new position and significant EBIDA improvements for its clients RGC Group is the choice for top companies.

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