300% increase in complaints against e-commerce firms

Infographic | June 14, 2022

Point of Sale (POS) software handles most in-person purchase transactions. It manages inventory, tracks sales, and works with your POS hardware to swipe credit cards. This infographic showcases data from Capterra's recent survey of retail professionals on how they find, purchase, and use POS software.

Infographic | January 16, 2020

So, you have a startup? You have an idea that is sure to turn into the next Facebook, or Snapchat? Hundreds of people are in the same boat. Just starting a business or having an incredible idea is not what makes you an entrepreneur. Being a successful entrepreneur is about getting the most out of yourself and your employees. It is about knowing what your strengths are, how to make the right decisions, and when to think about the future.

Infographic | June 8, 2022

A point of sale, or point of purchase, is where you ring up customers. When customers check out online, walk up to your checkout counter, or pick out an item from your stand or booth, they're at the point of sale. Your point-of-sale system is the hardware and software that enable your business to make those sales.

Infographic | December 5, 2019

Retailers want to use technology to move forward, but they are often held back by previous investments: the average merchant spends 58% of their IT budget to maintain legacy systems, even as they work to compete with e-Commerce giants, improve their omnichannel capabilities and increase personalization. Security concerns also play a big role: 69% of companies are reluctant to innovate if they can't overcome cybersecurity issues.

Infographic | December 5, 2019

Returns hit the bottom line in multiple ways: the value of returned merchandise was $369 billion in 2018, and it takes, on average, more than seven people to handle processing a return. Additionally, 80% of first-time customers who return their order will never buy from that retailer again.

Infographic | December 30, 2019

In the largest Affiliate Incrementality Study ever conducted over 21M retail consumers and 5.5M transactions we’ve proven the incremental effect that affiliate has on shopper behavior. Let’s look at two groups of shoppers to demonstrate how affiliate moves the needle.