The Next Generation of Retail Customer Interaction

For decades, the only constant in retail is change. Storefront retailing, the staple of the industry, has slowly evolved new branches; catalog sales, then e-tailing, then m-commerce, have taken center stage as channels of interaction expanded with emerging technologies. But, while much of the change that has occurred over the past century has been evolutionary, the current state of disruption in the retail industry is nothing short of revolutionary. Consumers today have markedly different expectations, motivations, resources, and buying behaviors than were present just three years ago – and retail analysts expect nothing short of an absolute transformation of the retail landscape in the next decade.

Spotlight

TK Maxx

We are part of TJX, the leading off-price retailer of fashion and homeware worldwide. The other TJX brand in Europe is HomeSense, while elsewhere in the world there are Marshalls, Winners, TJ Maxx, Home Goods, Sierra Trading Post and Trade Secret.

OTHER WHITEPAPERS
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The future of retail is digital

whitePaper | June 28, 2022

It’s no secret that more consumers are shopping online today than ever before. By 2025, e-commerce is projected to account for at least a quarter of all retail sales. It’s an alarming statistic—and one that worries brick-and-mortar retailers around the globe. Is the face-to-face retail experience a thing of the past? What can storefront retailers do to stay competitive in today’s digital marketplace?

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All for one business

whitePaper | February 11, 2020

We are an organization committed to the growth of entrepreneurs and companies, with a team of trained professionals to provide tools, support and training necessary for the development of digital projects; using as negotiation channel our own token ERC20 acronym AFO.

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E-COMMERCE ADVERTISING

whitePaper | March 31, 2022

This guide is built by marketing leaders for marketing leaders. We know your supply chain challenges and know your customer’s expectations. Advertising campaigns that use both shopping ads and traditional search ads in parallel typically increase consumer engagement and perform better than those that use one tactic alone. Our playbook will help you make room in your marketing plan for every stage of the funnel.

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Microsoft Word Ecommerce in a Global Environment

whitePaper | November 5, 2019

Global e-commerce sales topped $1 trillion for the first time in 2012. Estimates for 2013 indicate a projected growth in online sales of 18.3%, or $1.3 trillion in worldwide annual revenue1 . The regional market share of global e-commerce will also continue to change dramatically in the coming years, with the Asia-Pacific market overtaking North America as the highest e-commerce sales region in the world.

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Choosing a new ERP-CRM

whitePaper | September 10, 2022

Enterprise-level automation and end-to-end ERP-CRM business applications are now available to SMB and Mid-Market Businesses.The expansion of capabilities and access to advanced features and functions has been greatly accelerated with the advent of Cloud computing and modern application design.Through a variety of influences, core software prices have come down considerably sinceY2K. However, over the same time,the complexity and maturity ofthese applications have also expanded in scope, putting upward pressure on design, configuration, and implementation costs.

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UPS New Ecommerce Ecosphere white paper

whitePaper | November 3, 2019

We live in the age of the Platform Economy using Uber and Lyft to catch a ride, Airbnb to rent a room and OpenTable to get a reservation at the trendiest new restaurants. And those are just a few of the myriad companies that have succeeded in turning old-fashioned products and services into marketplaces with their own ecosystems. And so it is with online retail, where marketplaces like Amazon, Alibaba, Mircado Libre and Flipkart have become the first stop for many shoppers. Merchants can list their wares on the big marketplaces, reaching audiences far larger than they could themselves. At the same time, they can engage Shopify, Square, ShopRunner or the hundreds of discrete service providers that have emerged to set up or enhance their own market platforms.

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Spotlight

TK Maxx

We are part of TJX, the leading off-price retailer of fashion and homeware worldwide. The other TJX brand in Europe is HomeSense, while elsewhere in the world there are Marshalls, Winners, TJ Maxx, Home Goods, Sierra Trading Post and Trade Secret.

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