From Omni-Channel to Frictionless Retail

June 13, 2017

The following White Paper summarizes the results of a Canadian retail study conducted in 2017 in partnership with research tool WisePlum, Microsoft Canada Inc, Retail Council of Canada (RCC) and RCC's Marketing Advisory Committee. The study surveyed 5,000 Canadian consumers to get insights on their shopping preferences, their expectations and their needs. The White Paper also provides retailers with a better understanding of what consumers expect when shopping in-store, on a mobile device or online. It explores the attitudes and experiences of Canadian consumers across the entire shopping journey, regardless of channel.

Spotlight

Peacock Alley

Peacock Alley has designed and imported luxury bedding and linens for over forty years. Our team has scoured the earth for the finest mills, artisans and textiles to create a collection of linens that inspire a long tradition of making the bedroom a place of comfort, peace and happiness. Peacock Alley luxury linens are distributed through four business channels: retail, wholesale, hospitality, and private label.

OTHER WHITEPAPERS
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How API-led commerce is driving next-gen digital experiences

whitePaper | April 14, 2021

Brands and merchandisers need to deliver inspiring digital experiences across multiple touchpoints to be successful in today’s fast-paced world of commerce. To quickly respond to customers’ needs and stay ahead of the competition, many organizations have adopted an API-powered commerce platform. Learn about API’s and their increasingly important role in delivering next-gen digital experiences, in this white paper.

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ERP SOFTWARE PRICING GUIDE

whitePaper | September 16, 2022

ERP pricing models can offer a daunting challenge whether it’s your first system purchase, an active operational upgrade, or a holistic migration from one platform to another. In order to ensure accurate cost calculations, not only do you require a strong comprehension of company scale, but you must also understand the intricacies of the multitude of ERP pricing plans

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Spring 2019 Small Business Owner Report

whitePaper | December 17, 2019

We are pleased to present the spring 2019 Bank of America Small Business Owner Report, a semiannual study that explores the perspectives, aspirations and concerns of small business owners around the country. This spring, entrepreneurs are reporting diminished confidence in the economy and growing concern for a variety of key economic issues, including health care costs, interest rates and the stock market.

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TOP 10 MANUFACTURING ERP SOFTWARE

whitePaper | October 29, 2022

Manufacturers of all kinds use ERP systems. The ERP industry began with MRP (manufacturing requirements planning) and grew to its current state where we now have enterprise requirements planning

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How using the right technology, theright way, can lead to double-digitrestaurant profit margins.

whitePaper | May 9, 2022

Let’s face it, robust profits in the restaurant industry have never been a given. In 2019, just prior to the pandemic, profit margins for single location full-service restaurants averaged 6.2 percent, according to an . Over the last two years, amidst a growing array of COVID considerations—from sporadic restaurant closures and labor shortages, to increased food and supply costs paired with a sluggish supply chain—slim restaurant profit margins have shrunk even more.

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Environmental Analysis of US Online Shopping

whitePaper | December 22, 2019

Since the advent of the Internet in the 1990s, there has been a significant increase in online shopping in the United States. As online shopping keeps growing, so does the online retail industry. Multiple players are investing either through pure online retailing or by click and mortar retailing, which also has a physical presence and a face-to face experience with their customers. While significant research has been done on the operational, marketing, branding and buying behavior dimensions of both retailing processes.

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Spotlight

Peacock Alley

Peacock Alley has designed and imported luxury bedding and linens for over forty years. Our team has scoured the earth for the finest mills, artisans and textiles to create a collection of linens that inspire a long tradition of making the bedroom a place of comfort, peace and happiness. Peacock Alley luxury linens are distributed through four business channels: retail, wholesale, hospitality, and private label.

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