The Road To 2025: Retail, Reimagined

whitePaper | August 1, 2022

Customer experience continues its reign as a top priority for both customers and retailers. A decade ago, customer experience was poised to become the key differentiator for brands, ahead of price and product[1]. Fast forward to 2021. Great customer experience is indeed top of the agenda for businesses and retailers, and high on the wish list for customers

whitePaper | April 14, 2021

Brands and merchandisers need to deliver inspiring digital experiences across multiple touchpoints to be successful in today’s fast-paced world of commerce. To quickly respond to customers’ needs and stay ahead of the competition, many organizations have adopted an API-powered commerce platform. Learn about API’s and their increasingly important role in delivering next-gen digital experiences, in this white paper.

whitePaper | April 6, 2023

In 2017, commercetools published “Reimagining Retail Commerce...with the Right Tools.” The paper was meant to inspire traditional retailers to forget about trying to compete with Amazon — and start focusing on building their own businesses by “using innovation to support customer engagement and make your brand experience inviting, authentic, distinctive and personal.” The key takeaways? One: Embracing modern technology is the key to generating loyalty and, thus, sales. And two: By using APIs, retailers can add features gradually for incremental innovation, revamping their platform over time to alleviate fear and pushback within their organization.

whitePaper | December 19, 2019

Polybags are the ubiquitous packaging of the fashion industry something that unites brands small and large, from sportswear to luxury, to fast fashion retailers. This is the clear plastic bag which covers every garment from manufacturing to retail stores or consumer homes. In some cases, it is removed before it gets to a consumer, but polybags are still present ‘behind the scenes’. Our report does not focus on other sources of plastic, including retail shopping bags or ecommerce mailers, which have been covered in other publications.

whitePaper | October 31, 2022

Nowadays, good news is hard to come by: with the immediate consequences of the corona crisis still breathing down our necks, the Ukraine war, skyrocketing energy costs, and rising inflation rates. This has a noticeable impact on the commerce industries: people buy less and pay even more attention to the price than usual.

whitePaper | November 10, 2022

There are many ERP solutions for companies available and each is designed for companies in different industries and sub-sectors and to suit companies of different sizes.