Retail Personalization the Customer Experience.

Infographic | December 5, 2019

Returns hit the bottom line in multiple ways: the value of returned merchandise was $369 billion in 2018, and it takes, on average, more than seven people to handle processing a return. Additionally, 80% of first-time customers who return their order will never buy from that retailer again.

Infographic | December 6, 2019

Streamlined user experience is a critical element to any successful online retail website. When shopping online, consumers are looking to find the products they are looking for as easily as possible, and seek ways to reduce time and effort spent in the buying process. An efficient checkout process is one way to enhance the user experience and increase customer satisfaction. Learn about the steps of the customer checkout process and ways to automate the shipping process in our infographic below!

Infographic | December 25, 2019

Today's retail point-of-sale systems have come a long way from nickel-plated, bell-ringing cash registers, but their evolution is not yet complete. But the future of POS could arrive much sooner than you might guess!

Infographic | January 8, 2020

Modern retail is being influenced as much by younger, tech-savvy ‘millennials’, who increasingly shop online and on their mobiles, as by older baby-boomers (over 60s) who wield greater spending power and still prefer to shop in stores. Both groups are equally important to retailers in a world where consumers increasingly shop on their own terms. Oracle Retail's 2016 consumer research study 'The Power And The Money' took a closer look a how these different age groups are approaching shopping in the digital age.

Infographic | June 14, 2022

Point of Sale (POS) software handles most in-person purchase transactions. It manages inventory, tracks sales, and works with your POS hardware to swipe credit cards. This infographic showcases data from Capterra's recent survey of retail professionals on how they find, purchase, and use POS software.

Infographic | December 30, 2019

There is no escaping the fact that offline retail has changed over the last number of years. The predominant reason for this is advancement in technology but specifically with the emergence of the Internet and associated devices which allow consumers to literally shop from the comfort of their couch.