CUSTOMER SERVICE IN RETAIL

With the proliferation of the Internet and the ubiquity of smartphones, tablets, and laptops, the whole retail industry has experienced huge disruption. It has meant that brick-and-mortar stores are now competing with online retailers where location is not an issue. This translates to offline retailers having to fight back to create an offering that will entice their customers to come in. Encouraging the public to come in-store isn’t easy in today’s world when a consumer can easily log onto a website and order just about anything they want as they commute, as they work, or even as they lie in bed.

Spotlight

The Body Shop Indonesia

We believe true beauty comes from the heart. For us, beauty is much more than a pretty face.We make our products with love and care. We source some of the finest raw ingredients from the four corners of the globe. We harness the skills of artisan farmers and add our expertise to create effective products that are wonderful to use.

Other Infographics
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shipping solutions for ecommerce

Infographic | January 21, 2020

Our shipping solutions seamlessly integrate with all of the major eCommerce shopping carts and platforms enabling you to easily manage and ship your online orders. Whether you’re looking for a small business shipping solution or you are a large eCommerce retailer.

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Inclination Towards Cloud and mPOS Solutions to Create Tailwind for Evolution

Infographic | July 21, 2022

Why Should Business Leaders Opt for Advanced POS Solutions? Automated sales processes Sales and inventory tracking Robust card-reading capabilities

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Metaverse – The future of digital banking

Infographic | June 28, 2022

This makes the banking sector the next frontier in the metaverse. With time, customers can visit banks through a virtual reality device, all without stepping out of their homes. Even major financial corporations are making heavy investments given the potential of banking in the metaverse, thus positively influencing digital banking market dynamics.

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Top 6 Benefits of the KUBRA POS Solution

Infographic | April 6, 2021

KUBRA POS solution not only streamlines and increases efficiency in billing but also enhances the customer experience, eliminates manual processes, and completely rules out the chances of unnecessary errors in billing. With our POS system, you’ll experience benefits in every area of your business.

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4 Signs you've outgrown your Point-Of-Sale

Infographic | December 24, 2021

Integration features are limited. Reporting capabilities are incomplete. Your processing method is outdated. Customer service makes you groan.

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Returns Totaled $369 Billion In 2018, But Many Can Be Prevented

Infographic | December 5, 2019

Returns hit the bottom line in multiple ways: the value of returned merchandise was $369 billion in 2018, and it takes, on average, more than seven people to handle processing a return. Additionally, 80% of first-time customers who return their order will never buy from that retailer again.

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Spotlight

The Body Shop Indonesia

We believe true beauty comes from the heart. For us, beauty is much more than a pretty face.We make our products with love and care. We source some of the finest raw ingredients from the four corners of the globe. We harness the skills of artisan farmers and add our expertise to create effective products that are wonderful to use.

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