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Respond to changing retail customers with Microsoft Dynamics 365

June 15, 2019

It seems almost impossible for today’s retailers. The customer’s demands are changing on a daily basis and becoming increasingly challenging. While Amazon recently delivered its first package with a drone, Coolblue just placed an ad online for the position of package hugger. Various organizations are also using WhatsApp for customer service; what comes next in this crazy world? As a consequence, the customer expects even more: they are more aware of prices than ever, they expect fast, high-quality service, short delivery times and user convenience, and they have an open attitude towards innovative products.

Spotlight

Renault Retail Group

Jumbo Retail Argentina, a company of the Cencosud group, is a company with a strong presence in Argentina, Chile, Peru, Brazil and Colombia. For 25 years, Jumbo Retail Argentina has distinguished itself by serving our customers, betting on the commitment of higher quality.

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