Retail Market Snapshot

whitePaper | November 3, 2019

We live in the age of the Platform Economy using Uber and Lyft to catch a ride, Airbnb to rent a room and OpenTable to get a reservation at the trendiest new restaurants. And those are just a few of the myriad companies that have succeeded in turning old-fashioned products and services into marketplaces with their own ecosystems. And so it is with online retail, where marketplaces like Amazon, Alibaba, Mircado Libre and Flipkart have become the first stop for many shoppers. Merchants can list their wares on the big marketplaces, reaching audiences far larger than they could themselves. At the same time, they can engage Shopify, Square, ShopRunner or the hundreds of discrete service providers that have emerged to set up or enhance their own market platforms.

whitePaper | September 1, 2022

Organization leaders and companies of all sizes are leveraging digital transformation to overhaul their internal processes, their operations and their relationships with customers. While some companies are still in the early stages of applying digital technologies to finance-related processes, they will eventually create more efficiencies, insights and value over the long term.

whitePaper | July 27, 2022

Today, cloud computing enables companies to adapt to changing business models, both strategically and operationally. Companies with a cloud-first strategy have learned that the cloud’s real value comes with being able to delegate the Service Level Agreement (SLA) of an entire solution, from infrastructure to application, instead of components. It is also widely recognized that a cloud platform reduces complexity and total cost of ownership and increases reliability, enabling faster development processes and decreasing risk. Companies that take an ad hoc approach miss out on many of cloud’s benefits and experience a variety of pitfalls.

whitePaper | October 4, 2022

The metaverse, roughly defined as 3-D virtual worlds that mimic the real world, has drawn much attention since late 2021. Certain well-known global firms, such as J.P. Morgan, HSBC, Standard Chartered (banking), Samsung (technology), Adidas (apparel) and PwC (consulting) have created a presence on the current metaverse platforms The Sandbox and Decentraland. Ever since Facebook’s announcement of its rebranding and name change to Meta in October 2021,2 the investment on metaverse has continued despite a contraction in the cryptocurrency market.

whitePaper | January 21, 2023

E-commerce mostly consists of electronic transactions related to the purchase and delivery of goods and services. What can be considered an e-commerce practice:

whitePaper | November 5, 2019

Global e-commerce sales topped $1 trillion for the first time in 2012. Estimates for 2013 indicate a projected growth in online sales of 18.3%, or $1.3 trillion in worldwide annual revenue1 . The regional market share of global e-commerce will also continue to change dramatically in the coming years, with the Asia-Pacific market overtaking North America as the highest e-commerce sales region in the world.