Community Insights Enterprise B2B eCommerce Starter Guide

whitePaper | April 6, 2023

In 2017, commercetools published “Reimagining Retail Commerce...with the Right Tools.” The paper was meant to inspire traditional retailers to forget about trying to compete with Amazon — and start focusing on building their own businesses by “using innovation to support customer engagement and make your brand experience inviting, authentic, distinctive and personal.” The key takeaways? One: Embracing modern technology is the key to generating loyalty and, thus, sales. And two: By using APIs, retailers can add features gradually for incremental innovation, revamping their platform over time to alleviate fear and pushback within their organization.

whitePaper | October 31, 2022

Nowadays, good news is hard to come by: with the immediate consequences of the corona crisis still breathing down our necks, the Ukraine war, skyrocketing energy costs, and rising inflation rates. This has a noticeable impact on the commerce industries: people buy less and pay even more attention to the price than usual.

whitePaper | December 30, 2019

As the world continues to rapidly undergo digitalization, brands and retailers are pushing ahead with digital innovations to meet evolving consumer needs. The strides being made in the world of e-commerce are highly evident and indicate to the opportunities that are being unlocked when digital capabilities do meet ever-changing consumer behaviors. There is however one “blind spot” in this world of digitalization. It exists in retail, and specifically in the traditional off-trade sector.

whitePaper | October 6, 2022

The role of Enterprise Resource Planning (ERP) systems in managing business processes has expanded significantly over the past decade from a focus on specific business areas such as manufacturing, procurement, or human resources, to broader use throughout the company.

whitePaper | December 19, 2019

Polybags are the ubiquitous packaging of the fashion industry something that unites brands small and large, from sportswear to luxury, to fast fashion retailers. This is the clear plastic bag which covers every garment from manufacturing to retail stores or consumer homes. In some cases, it is removed before it gets to a consumer, but polybags are still present ‘behind the scenes’. Our report does not focus on other sources of plastic, including retail shopping bags or ecommerce mailers, which have been covered in other publications.

whitePaper | December 4, 2019

StatCan’s Retail numbers for November indicate a +0.1% growth in core-retail sales. This past November, there was a disruption in the postal system. StatCan’s numbers confirm that the effect of the postal dispute was more nuanced then portrayed in the media at large, with both retailers saying online sales were or were not impacted. These data confirm the belief of RCC’s Retail Conditions Report in December, that there was almost no impact on total company sales.