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Retail Banking In 2020

Respondents were drawn from across the world, with 60 banking executives from each key region - Asia-Pacific, Europe and North Americ - and 20 from the rest of the world. Just over half (101) work for commercial retail banks, while 20% work for private banks, 15% in savings, 12% in community banks and the remainder in credit unions. The shape of tech-dominated retail banking is becoming clearer. By 2020 your bank may no longer manage your real-time digital transactions nor your new account opening, but it will still lie at the heart of your financial world.

Spotlight

CTC + CDW Merchants

The Christine Taylor Collection and CDW Merchants are joining forces to provide even better products and services to the retail visual merchandising industry. The two companies are uniting as one under the CTC brand led by Christine Taylor as a division of Bunzl Retail – a single-source global retail solutions provider.

Other Infographics

Infographic on Point of Sale (POS) Terminals Market 2021 – 2027 by Global Market Insights Inc.

Infographic | June 8, 2022

A point of sale, or point of purchase, is where you ring up customers. When customers check out online, walk up to your checkout counter, or pick out an item from your stand or booth, they're at the point of sale. Your point-of-sale system is the hardware and software that enable your business to make those sales.

Customer Checkout Process Infographic

Infographic | December 6, 2019

Streamlined user experience is a critical element to any successful online retail website. When shopping online, consumers are looking to find the products they are looking for as easily as possible, and seek ways to reduce time and effort spent in the buying process. An efficient checkout process is one way to enhance the user experience and increase customer satisfaction. Learn about the steps of the customer checkout process and ways to automate the shipping process in our infographic below!

4 Signs you've outgrown your Point-Of-Sale

Infographic | December 24, 2021

Integration features are limited. Reporting capabilities are incomplete. Your processing method is outdated. Customer service makes you groan.

Innovations in Offline Retail

Infographic | December 30, 2019

There is no escaping the fact that offline retail has changed over the last number of years. The predominant reason for this is advancement in technology but specifically with the emergence of the Internet and associated devices which allow consumers to literally shop from the comfort of their couch.

Consumers Spend 30% More When Using A Branded Mobile App

Infographic | December 7, 2019

Retailers face a number of challenges getting shoppers to download and use their mobile apps, but when they do succeed, the rewards are high: shoppers spend, on average, 30% more when using branded apps. Omnichannel efforts also pay off handsomely: consumers spend 17% more when their shopping experience is matched on multiple devices.