Customer Experience Group

customerexperiencegroup.com

Founded in 2017, the Customer Experience Group is the alliance of five leading agencies, Wisely Insights, Activate Experience, Albatross CX, SmartCX and Face2Face Training and Consultancy, helping brands transform transactional moments into relationships and emotional experiences.

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NEW RESEARCH EXPOSES A GAP IN RETAILER-BRAND PARTNERSHIPS AND HOW TO FIX IT

retaildive | January 14, 2020

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Given the countless options available at shoppers' fingertips, the chances of getting a firm answer is anyone's guess. For starters, 48% of today's shoppers said they were open to buying from new retailers during the holiday season. But retailers are not the only ones facing this challenge. Now, only one in ten smartphone users are sure of a specific brand they plan to buy when they start to look for information online.² This means every customer is up for grabs, all the time.&n...

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POS Solutions

PROMENADE LAUNCHES POINT OF SALE MANAGEMENT SOLUTION FOR FLORISTS ACROSS AMERICA

Promenade | July 18, 2022

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Promenade Group today announced a streamlined, integrated business management platform for florists with the availability of BloomNation powered by Promenade POS. Complementing the acclaimed capabilities of the BloomNation e-commerce storefront solution, Promenade POS eliminates the complication of running online and in-store sales separately. Operating as a single platform, BloomNation powered by Promenade POS allows florists to run their flower shop with a complete set of management solutions ...

Read More

POS Retail

VIZYPAY ANNOUNCES THE OVERHAUL OF VIZYPOS APP TO ENHANCE CUSTOMER EXPERIENCE

VizyPay | February 07, 2023

news image

An industry-disrupting payment processing fintech company, VizyPay aims to empower small-town businesses with reliable, simple, and transparent services and recently announced the overhaul of its VizyPOS app. The updates will offer improved customer experience with a facelift to graphics and imagery, overhauling the Cart and Inventory for better usefulness and, most significantly, giving users a place to go to get help from a customer service team. The updated and enhanced help center enab...

Read More

Cloud Based POS

LIGHTSPEED FINALIZES THE ACQUISITION OF SHOPKEEP

Lightspeed, Shopkeep | November 27, 2020

news image

Lightspeed POS Inc., a leading provider of cloud-based, omnichannel commerce platforms, today announced the end of the beforehand detailed acquisition of ShopKeep Inc., a leading cloud commerce platform provider based in New York City. Lightspeed finished up the acquisition for the idea of $145.2 million in genuine cash and the issuance of 7,437,397 subordinate vote based proposals in the capital of Lightspeed, subject to standard post-shutting changes. Lightspeed has also assumed ShopKeep...

Read More
news image

NEW RESEARCH EXPOSES A GAP IN RETAILER-BRAND PARTNERSHIPS AND HOW TO FIX IT

retaildive | January 14, 2020

Given the countless options available at shoppers' fingertips, the chances of getting a firm answer is anyone's guess. For starters, 48% of today's shoppers said they were open to buying from new retailers during the holiday season. But retailers are not the only ones facing this challenge. Now, only one in ten smartphone users are sure of a specific brand they plan to buy when they start to look for information online.² This means every customer is up for grabs, all the time.&n...

Read More
news image

POS Solutions

PROMENADE LAUNCHES POINT OF SALE MANAGEMENT SOLUTION FOR FLORISTS ACROSS AMERICA

Promenade | July 18, 2022

Promenade Group today announced a streamlined, integrated business management platform for florists with the availability of BloomNation powered by Promenade POS. Complementing the acclaimed capabilities of the BloomNation e-commerce storefront solution, Promenade POS eliminates the complication of running online and in-store sales separately. Operating as a single platform, BloomNation powered by Promenade POS allows florists to run their flower shop with a complete set of management solutions ...

Read More
news image

POS Retail

VIZYPAY ANNOUNCES THE OVERHAUL OF VIZYPOS APP TO ENHANCE CUSTOMER EXPERIENCE

VizyPay | February 07, 2023

An industry-disrupting payment processing fintech company, VizyPay aims to empower small-town businesses with reliable, simple, and transparent services and recently announced the overhaul of its VizyPOS app. The updates will offer improved customer experience with a facelift to graphics and imagery, overhauling the Cart and Inventory for better usefulness and, most significantly, giving users a place to go to get help from a customer service team. The updated and enhanced help center enab...

Read More
news image

Cloud Based POS

LIGHTSPEED FINALIZES THE ACQUISITION OF SHOPKEEP

Lightspeed, Shopkeep | November 27, 2020

Lightspeed POS Inc., a leading provider of cloud-based, omnichannel commerce platforms, today announced the end of the beforehand detailed acquisition of ShopKeep Inc., a leading cloud commerce platform provider based in New York City. Lightspeed finished up the acquisition for the idea of $145.2 million in genuine cash and the issuance of 7,437,397 subordinate vote based proposals in the capital of Lightspeed, subject to standard post-shutting changes. Lightspeed has also assumed ShopKeep...

Read More