What is Changing in Retail Customer Experience?

IDC sees a real opportunity to differentiate on customer experience, approaching each customer as an individual through real-time hyper-micro personalization, no longer relying just on segment-based approaches to customer engagement. To execute the customer journey effectively and efficiently, retailers need an agile customer experience architecture providing seamless composition of customer services, leveraging information, processes, and channels consistently.

Spotlight

RYVYL

RYVYL Inc. ("RYVYL" or the "Company"), a company that leverages the security of the blockchain and USD-pegged stablecoin technology with near-real-time attestation capabilities to conduct payment transactions, today announced the launch of the coyni Mobile Point of Sale (mPOS) app, transforming iOS and Android devices into a payment terminal for secure, efficient transactions. The coyni mPoS app is now available in Beta mode for download in the Apple & Google store.

OTHER VIDEOS

Manage Inventory from the Square Retail POS

video | August 30, 2023

Learn how to view and adjust item stock levels from the Square Retail POS....

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Moneris Go POS Restaurant - Kitchen Printer Setup

video | August 11, 2023

Let’s set up your kitchen printer so that orders will get printed automatically for your kitchen staff. As Canada's leading payment provider, we're boldly re-imagining unified commerce. Working with us means connecting your passion with a community to discover your purpose. Every day, we empower our team members to redefine what's possible in making an impact, creating growth opportunities, and making connections with our customers and each other....

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The Digital Dining Revolution: How Self-Ordering Kiosks are Reshaping Restaurants

video | August 3, 2023

The Digital Dining Revolution: How Self-Ordering Kiosks are Reshaping Restaurants.Self-Ordering Kiosks and advanced POS solutions are revolutionizing the restaurant industry in the Digital Dining Revolution. Empowering customers, enhancing efficiency, and catering to diverse merchant needs, GRUBBRR® leads the way. Embrace innovation and change for a brighter future of dining experiences. Cheers to the Digital Dining Revolution!...

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Square Go: Discover, Book, and Manage Your Self-Care

video | August 8, 2023

Introducing Square Go — the app that helps you discover, book, and manage self-care experiences to make you feel your best. Download the app today and find 2 million+ self-care services from over 250,000+ local beauty professionals, all with fast one-tap booking. Message your self-care provider directly, manage and track your appointments hassle-free, and leave reviews, all in the app....

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Spotlight

RYVYL

RYVYL Inc. ("RYVYL" or the "Company"), a company that leverages the security of the blockchain and USD-pegged stablecoin technology with near-real-time attestation capabilities to conduct payment transactions, today announced the launch of the coyni Mobile Point of Sale (mPOS) app, transforming iOS and Android devices into a payment terminal for secure, efficient transactions. The coyni mPoS app is now available in Beta mode for download in the Apple & Google store.

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