Customer Service Standard Certification Ltd
The Customer Service Standard Certification (CSSC) Limited whose headquarter is based in Trinidad and Tobago, has the distinguished mandate and singular right to administer the International Customer Service Standard (ICSS) in the West Indies. The ICSS, which was developed by the International Council of Customer Service Organizations (ICCSO), is the only recognized and proved standard of customer service worldwide offering a balanced internal scorecard self-assessment backed by an external assessment and certification program.