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CXN Live: Omnichannel CX 2022

August 9-11, 2022 | USA

Central to the success of these omnichannel programs is not only ensuring you have the right mix of contact channels but that they are effectively integrated and the experience is consistent across all channels. With that in mind, CXN Live: Omnichannel CX 2022 will be focused on: Developing a single view of the customer, Enhancing personalization, Integrating customer service agents, Utilizing Customer Journey Mapping, and Leveraging customer data.

Spotlight

PoS RAM Scraper Malware

Stealing payment card data has become an everyday crime that yields quick monetary gains. The goal is to steal the data stored on the magnetic stripe of payment cards, clone the cards, and run charges on the accounts associated with them. Criminals have been physically skimming payment cards such as debit and credit cards for a while now. The common techniques for skimming payment cards include but are not limited to the following Making a rub of payment cards

OTHER UPCOMING CONFERENCES

MultichannelDay

September 1, 2022 | Germany

Building your business model primarily on a platform is more than risky. A well-thought-out multichannel strategy makes more sense for retailers, manufacturers, and brands. As always, MultichannelDay offers a detailed overview of Amazon, Google, social commerce and, in particular, alternative marketplaces such as eBay, OTTO and Kaufland. And also in 2022 we can proudly announce: All 3 marketplaces are live on site and are available for questions & answers.

Adweek Commerce Week

July 26-28, 2022 | USA

Retailers are putting their lessons on agility and embracing innovation to good use. Strategies leveraging chat, voice, the metaverse and immersive shopping experiences on social are taking shape. Hear from marketers, creators, media and tech execs on building the customer journey from end to end. Join us for Commerce Week, where leaders in the retail space will share their insight into the latest trends as well as a peek at the marketplace of tomorrow.

eTail- The eCommerce & Omnichannel Conference

August 8-10, 2022 | USA

eTail is where the top minds in retail meet, collaborate and learn about what's disrupting the industry today and what'll change tomorrow. Designed to build your business and your profit, we cut out the fluff and provide you with content from retail innovators in the trenches.

White Label World Expo

September 29-30, 2022 | USA

The White Label World Expo is the leading US wholesale, eCommerce, and product branding event. It showcases the latest and most effective strategies and innovations in retail and emerging markets. It’s anticipated that 2022’s event will attract about 10,000 attendees, and 400 suppliers.

CXN Live: Omnichannel CX 2022