POS SOLUTIONS

Revel Systems Partners with Adyen to Provide Integrated Payments Solution in International Markets

Revel-Systems | January 10, 2022

CreditCard News
Revel Systems, the market leading cloud-native point of sale (POS) and complete business management platform, today announced a partnership with Adyen, the global payments platform of choice for many of the world’s leading companies. Leveraging Adyen for Platforms, Revel Systems will launch Revel Advantage International, an integrated payment solution. Revel has thousands of international clients across the globe who will benefit from having a payments solution that integrates directly with its cloud-native POS platform.

“I am very excited to work with Adyen and open up new markets for Revel with integrated payments. We have worked with Adyen for some time and have been impressed with their solution and innovation in the space, Nothing is more important these days than making technology acquisition easy, integrated, and affordable for merchants, and the partnership between Revel and Adyen brings that to the market.”

- Greg Dukat, CEO, Revel Systems.

Revel Advantage International offers merchants the ability to work with one vendor for technology, support and services to ensure their POS and payments solution is running smoothly. With a streamlined approval process and expedited onboarding, clients can be up and running quickly to take advantage of Revel Advantage International’s industry-low rates and best-in-class security.

Revel’s clients will benefit from no application fees, reduced processing fees and simplified flat-rate pricing options. In addition, clients will also receive payment devices that are EMV-compliant. These devices will give customers a variety of ways to pay, including all major card schemes, pay-at-the-table functionality, WeChat Pay, AliPay, Interac Debit (Canada only), EFTPOS (Australia only), mobile wallet payments and more.

“We are thrilled to deepen our partnership with Revel, as they continue to expand across international markets, and we look forward to helping their restaurant and retail clients benefit from an integrated payments solution, Adyen for Platforms powers a wide range of marketplaces and platforms to continually enhance their service offering, gain access to the latest payment innovations, and scale globally using a single payment system. Revel will benefit from these capabilities, allowing them to create an even better customer experience.”

- Roelant Prins, Chief Commercial Officer, Adyen.

About Revel Systems
Revel’s point of sale and business solutions provide a native cloud technology platform that is at the heart of our clients’ businesses. Revel’s platform helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. The Revel Enterprise® solution is tailored for large chains and leads the industry with a broad footprint of national, big brand customer implementations. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency. 

​​About Adyen
Adyen (AMS: ADYEN) is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L’Oréal. The cooperation with Revel Systems as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.

Spotlight

Immediate Consumption: A Profitable Trip and Retailer Opportunity. main motivation for visiting a store on 35% of the trips made to retail and that figure is increasing. of IC bottled water trips also include an IC food item purchase.


Other News
POS HARDWARE

Opportunities are Flush in Consumer Lending Despite Short- and Long-term Challenges Caused by COVID-19

L.E.K. Consulting | February 18, 2022

The COVID-19 pandemic has upended just about every industry either for better or worse, and consumer lending is no different. But despite short-term challenges, such as a high volume of forbearance requests in 2020, and long-term ones, like changes in consumer behavior, the pandemic has created substantial opportunities both for new lenders looking to enter the market and for existing lenders looking to expand their footprint. According to global strategy consultancy L.E.K. Consulting, COVID-19 has reshaped the landscape of consumer lending in a very different way than the great financial crisis of 2007-08. During the pandemic, individuals curtailed their spending amid layoffs, while the U.S. federal government injected billions of dollars back into the economy through stimulus checks and forbearances for many types of mortgages and most federal student loans. Ecommerce was a key beneficiary – and it looks like newly established purchasing pathways for consumers are here to stay. "Lenders across the board have reconsidered their participation in consumer lending, and some, led by prime lenders, have significantly reduced their exposure by tightening their criteria for new lending. In some cases, they've even stopped new lending completely until a sense of normalcy returns," - Robert Haslehurst, L.E.K. Managing Director and co-author of COVID-19 Recovery Opportunities in Consumer Lending. Unemployment remains slightly higher relative to pre-COVID, and forbearance programs have made it harder for lenders to interpret credit-scoring data in underwriting and to collect on defaulted loans. "More new loans will go to lower-risk consumers as lenders put a greater emphasis on customers' repayment history and take a more conservative approach to assessing loan affordability. Many consumers who do get loans will be charged higher rates. That said, lenders, especially unsecured lenders, will eventually need to reassess their lending criteria and increase their risk appetite to prevent their books from going into runoff and their incomes from falling too low," - Peter Ward, a Partner at L.E.K. and co-author of the report. The pandemic has also acted as a catalyst for lenders to adopt new technologies to stay competitive. Consumer use of online channels and digital platforms has surged – 40% of consumers have been using digital channels more frequently while 60% say they conduct the majority of their financial transactions on mobile applications. What's more, one in three consumers are now engaging with their financial institution multiple times a week via digital channels – and about two out of three are using these digital platforms at least once a week, according to L.E.K. Point-of-sale (POS) lending – which lets consumers make purchases with incremental payments – has also become much more common during the pandemic as consumers increased their online spending. Lenders have streamlined the application process with quicker access, flexible borrowing limits and no credit history requirements, which has reduced the friction that consumers might otherwise find prohibitive. Ecommerce merchants can partner with third-party lenders like Affirm, Afterpay and Klarna to integrate their services into the checkout process. Key strategies lenders can take to successfully navigate the post-COVID-19 era include: Big banks should use machine learning and big data tools to augment credit reports with real-time income or cash-flow data to help capture the roughly 70% of Americans who say they'd switch to a financial institution with more inclusive lending practices. Big banks should also continue their accelerated shift to online channels, as all lenders will need to keep investing in seamless engagement, underwriting and servicing experiences. Small banks, against a backdrop of increased interest in lender trustworthiness, intuitive digital application processes, personal loans for new entrants and omnichannel digital lending experiences, should position themselves to meet changing consumer demand. Specialist lenders should actively position and market themselves to newly nonprime borrowers, which will help them capture customers that the larger prime banks have turned away. They should also continue to offer tailored solutions through open banking for those with complex and nontraditional financial needs. This will help streamline the mortgage approval process – and also help the specialist lending sector deliver solutions to this growing segment of the market with greater speed and efficiency. Subprime lenders – to meet the evolving preferences and needs of consumers – should also actively position and market themselves to customer groups that have been newly rejected by mainstream lenders. They may also offer point-of-sale financing as an alternative to credit cards. About L.E.K. Consulting We're L.E.K. Consulting, a global strategy consultancy working with business leaders to seize competitive advantage and amplify growth. Our insights are catalysts that reshape the trajectory of our clients' businesses, uncovering opportunities and empowering them to master their moments of truth. Since 1983, our worldwide practice — spanning the Americas, Asia-Pacific and Europe — has guided leaders across all industries, from global corporations to emerging entrepreneurial businesses and private equity investors.

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POS SOLUTIONS

Bluefin and CharmHealth Release New Case Study Featuring Clinic 45

Bluefin | January 12, 2022

Bluefin the recognized integrated payments leader in encryption and tokenization technologies to protect payments and sensitive data, has announced the issuance of a new case study with Bluefin partner and healthcare EHR provider, CharmHealth. In 2015, Bluefin partnered with CharmHealth, an award-winning software platform, rated for usability and customer satisfaction by Gartner Digital Markets for cloud-based electronic health record (EHR), practice management and medical billing solutions, to provide integrated payments backed by PCI-validated P2PE through the company’s CharmHealth platform. Key to meeting the evolution of healthcare is a centralized software platform that allows clinics and practices to not only serve their patients – wherever they are – but to quickly scale with new features to make day-to-day operations simple and efficient. The case study details the implementation of the CharmHealth platform, including Bluefin’s integrated payments, by Clinic 45, a multi-location medical weight loss clinic based in Texas. Clinic 45 reviewed several EHR systems before they chose CharmHealth platform, which includes Electronic Health Records (EHR), Practice Management (PM) and Revenue Cycle Management (RCM) for independent medical practices. “Charm hit everything that we were looking for, Whether it’s keeping track of inventory or scheduling, it immediately made running our practices simple and efficient.” -Shlomo Adika, Head of Accounting and Finance for Texas Weight Loss clinic, a Clinic 45 franchise. “CharmHealth’s EHR is different from other EHR’s. Besides being highly intuitive, CharmEHR allows users to easily customize features to meet the needs of various specialties, Clinic 45 is a large, multi-facility high volume weight-loss clinic with multiple user profiles, and they chose CharmEHR based on ease of use, customization and flexible subscription options. This enabled Clinic 45 to manage their costs and meet their growth targets. We have seen Clinic 45 grow significantly in the last year.” -Ranjani Rangan, Marketing and Partner Communications Strategist, CharmHealth. As the preferred provider for point-of-sale and online payments in Charm’s platform, Bluefin offers the highest level of security for payments with encryption and tokenization, protecting the healthcare brand and clients. The case study details: The Clinic 45 business use case Clinic 45’s EHR selection process Choosing CharmHealth and Bluefin integrated payments CharmHealth and Bluefin benefits Clinic 45 and Charm – scaling into 2022 About Bluefin Bluefin is the recognized integrated payments leader in encryption and tokenization technologies to protect payments and sensitive data. Our product suite includes solutions for contactless face-to-face, call center, mobile, Ecommerce and unattended payments and data in the healthcare, higher education, government and non-profit industries. The company’s partner network currently includes more than 200 processors, payment gateways and ISV’s operating in 47 countries. About Charm Health MedicalMine Inc., a CA based company, is the creator of CharmHealth, an award-winning SaaS Digital Health software platform recognized for Customer satisfaction and Usability by Gartner Digital Markets. CharmHealth’s mission is to empower medical groups with clinical tools and technology that improve provider experience and patient outcomes. CharmHealth’s integrated solution is built to provide superior patient care, reduce delivery costs, and provide exceptional access to patients’ medical data. CharmHealth’s suite of products includes Electronic Health Records, Practice Management, Patient Portal for Patient About Clinic 45 Clinic 45 is an independent Medical Practice, owned and supervised by Joseph E. Sleiman M.D., with a focus in the areas of Weight Management, Liposuction, Aesthetics and Internal Medicine. At Clinic 45 we strive to build long-term, partnering relationships built on trust and mutual respect. We believe in prevention of disease and promotion of healthy lifestyles for the whole family. We strive to be an efficient and cost-effective practice in meeting the needs of our patients during times of health, as well as in times of illness. We are dedicated to improving people’s lives and helping to prevent obesity. We practice medicine as a team and value the contributions of all our staff in providing excellent medical care and service. Clinic 45 provides consistent care and quality services to individuals based on their specific cosmetic needs. We aim to enhance the partnership between the patients and our medical provider, and we are also dedicated to maintaining the highest levels of professionalism, integrity, honesty, and fairness.

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RESTAURANT POS

Raydiant and TRAY Partner, Offering a POS-powered Digital Signage Solution That Makes Running a Restaurant Easier

Raydiant | March 25, 2022

Enterprise digital signage and in-store experience provider Raydiant announced the launch of their strategic partnership with restaurant management platform TRAY. The modern TRAY POS system streamlines transactions across end points (table, online, curbside, pickup and delivery), optimizing the guest experience while automating back of house processes. For guests, the system means more convenient ordering and payment options, shorter wait times and instant access to loyalty points and customer perks. For brick-and-mortar restaurants it means easier third-party integrations, resulting in more revenue and better staff productivity. Now, a strategic partner in Raydiant's marketplace of over 100 apps, the integration with TRAY offers a variety of benefits to both restaurant customers and their back of house staff: Automatically update your Raydiant-powered digital menu boards to reflect real-time item availability and pricing. If you 86 the avocado toast, it comes off the menu instantly - creating less disappointment and confusion for customers. Coming soon: Motivate restaurant staff by offering gamified contests around limited time offers (LTOs) and other sales activity - connected directly to your TRAY POS data. Raydiant's employee engagement platform for brick-and-mortar lets you create contests to track who sells the most of your LTO (Hawaiian pizza, anyone?), and offers a personalized recognition and reward platform to celebrate your winner at contest end. "Your customer experience will define your ability to not just survive, but thrive as a modern brick-and-mortar. At a time when capturing customer loyalty is more important than ever, restaurants need a way to offer a more memorable and personalized in-location customer experience. One integral place this happens is at the point of sale. Customers entering your restaurant want to make decisions quickly, and have the opportunity to discover new menu items. By partnering with TRAY, we can get customers the information they need about the menu items they crave, and streamline back of house operations for hard-working restaurant staff." Raydiant's CEO, Bobby Marhamat "Both Raydiant and TRAY have the goal of creating the kind of in-location experiences that keep customers coming back," says TRAY CEO, Peter Kellis. "That's why this partnership is so ideal, and why we're so excited for this integration." About Raydiant Raydiant is the AI-powered, in-location experience management platform of choice for the world's largest brands in restaurant, retail, banking and more. With Raydiant, franchise managers, IT, marketing and communications executives can more effectively scale their brick-and-mortar operations, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keeps customers coming back and buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey's BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April 2017, Raydiant is headquartered in San Francisco, California and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, and Ron Conway.

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POS SOLUTIONS

Hwy 55 Selects PAR Technology’s Data Central® for Companywide Data Management

PAR TECHNOLOGY | January 20, 2022

ParTech, Inc. (PAR), a global restaurant technology company building a unified commerce cloud platform for enterprise restaurants, today announced that its Data Central back office and restaurant management solution has been selected by QSR chain Hwy 55 to bring the capabilities of Data Central restaurant to their 130+ corporate and franchise locations, which already use PAR’s Brink POS®. ParTech, Inc., is a wholly owned subsidiary of PAR Technology Corporation (NYSE: PAR). Data Central and Hwy 55 As part of a new technology initiative, Hwy 55 was in search of a partner to help them standardize and consolidate data streams across all corporate and franchised locations, as well as provide additional flexibility to adapt as the organization grew. To that end, PAR Technology’s Data Central and its POS-agnostic design suited their needs perfectly. “We required a data management platform that could effectively consolidate store-to-store data inputs in order to focus on growing our brand, Data Central does all that in addition to controlling food costs and streamlining back-office administration.” -Andy Moore, Chief Business Officer at Hwy 55. “Every time PAR can integrate and simplify the technology tech stack for a growing restaurant brand, we return power back into their hands – the power to make bold operational changes in challenging times, Hwy 55 is letting none of that power go to waste, and we at PAR look forward in deploying Data Central to all of the Hwy 55 restaurants and help them reach their expansion goals.” -Savneet Singh, CEO of PAR Technology. ABOUT HWY 55 Hwy 55 is the better burger experience, serving up open-grill diner classics with a focus on authentic hospitality. Originally founded in North Carolina as Andy’s Cheesesteaks & Cheeseburgers in 1991, their commitment to guests has made them a multinational QSR chain with over 130 locations. ABOUT PAR TECHNOLOGY For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of leading loyalty solutions provider Punchh Inc., PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.

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Spotlight

Immediate Consumption: A Profitable Trip and Retailer Opportunity. main motivation for visiting a store on 35% of the trips made to retail and that figure is increasing. of IC bottled water trips also include an IC food item purchase.

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