Raydiant and TRAY Partner, Offering a POS-powered Digital Signage Solution That Makes Running a Restaurant Easier

Raydiant | March 25, 2022

Enterprise digital signage and in-store experience provider Raydiant announced the launch of their strategic partnership with restaurant management platform TRAY.

The modern TRAY POS system streamlines transactions across end points (table, online, curbside, pickup and delivery), optimizing the guest experience while automating back of house processes. For guests, the system means more convenient ordering and payment options, shorter wait times and instant access to loyalty points and customer perks. For brick-and-mortar restaurants it means easier third-party integrations, resulting in more revenue and better staff productivity.

Now, a strategic partner in Raydiant's marketplace of over 100 apps, the integration with TRAY offers a variety of benefits to both restaurant customers and their back of house staff:
  • Automatically update your Raydiant-powered digital menu boards to reflect real-time item availability and pricing. If you 86 the avocado toast, it comes off the menu instantly - creating less disappointment and confusion for customers.
  • Coming soon: Motivate restaurant staff by offering gamified contests around limited time offers (LTOs) and other sales activity - connected directly to your TRAY POS data. Raydiant's employee engagement platform for brick-and-mortar lets you create contests to track who sells the most of your LTO (Hawaiian pizza, anyone?), and offers a personalized recognition and reward platform to celebrate your winner at contest end.

"Your customer experience will define your ability to not just survive, but thrive as a modern brick-and-mortar. At a time when capturing customer loyalty is more important than ever, restaurants need a way to offer a more memorable and personalized in-location customer experience. One integral place this happens is at the point of sale. Customers entering your restaurant want to make decisions quickly, and have the opportunity to discover new menu items. By partnering with TRAY, we can get customers the information they need about the menu items they crave, and streamline back of house operations for hard-working restaurant staff."

Raydiant's CEO, Bobby Marhamat

"Both Raydiant and TRAY have the goal of creating the kind of in-location experiences that keep customers coming back," says TRAY CEO, Peter Kellis. "That's why this partnership is so ideal, and why we're so excited for this integration." 

About Raydiant
Raydiant is the AI-powered, in-location experience management platform of choice for the world's largest brands in restaurant, retail, banking and more. With Raydiant, franchise managers, IT, marketing and communications executives can more effectively scale their brick-and-mortar operations, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keeps customers coming back and buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey's BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April 2017, Raydiant is headquartered in San Francisco, California and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, and Ron Conway. 


As digital transformation for the retail industry continues to shape stores, retailers are shifting their focus to increasing network capabilities to enhance the customer experience. Join Product Marketing Director Kevin Swank and Director of Product Management for AV and Infrastructure Jonathan McCune as they discuss the role of technology in improving ecommerce and the retail experience.

Other News

FRAME Deploys NewStore Omnichannel Platform to Power the Brand's Modern Retail Experience

NewStore | March 29, 2022

NewStore, a modular, mobile-first omnichannel cloud platform for retail brands worldwide, announced today that American fashion brand FRAME has launched the NewStore Omnichannel Platform across its retail business. By powering the brand's mobile point-of-sale (mPOS), order management, inventory, and store fulfillment solutions, NewStore is now the backbone of FRAME's retail operations. FRAME is known for its collections in denim, cotton, leather, and cashmere, and it strives to design a modern versatile wardrobe with the finest natural materials. The fashion brand sells its products through e-commerce, wholesale, and in 15 retail stores today. Most recently, FRAME opened its first international store in London, expanding its global footprint. As it continues to grow its retail presence, FRAME is reinvigorating its customer experience and prioritizing technology's role in creating a seamless shopping journey. "While we pride ourselves on providing an excellent customer experience, we're always looking for ways to enhance our shopping journey by blending our online and offline channels in a friction-free way," said Jens Grede, Co-founder, FRAME. "NewStore is enabling us to optimize our growing business with omnichannel capabilities that scale and create an even more personalized shopping experience." Through its partnership with NewStore, FRAME is enabling its employees with the tools and data required to provide the best shopping experience possible. Store associates can view sales, gauge product inventory across store locations, and complete mobile checkouts to improve customer convenience and maximize profitability. Now that all of FRAME's store locations are live on the platform, the brand will work with NewStore to further enhance the customer journey by rolling out features that allow employees to better guide shoppers and create more meaningful relationships. "Retail stores should be operating as an extension of e-commerce. Customers want seamless access to products, modern fulfillment options at little to no cost, and quick and contactless payments. These expectations are difficult to meet without a global omnichannel solution. With enterprise-wide access to inventory and the right technology in place, FRAME is offering the direct-to-consumer experience that is required to win in retail today. This is critical as they grow the business." Stephan Schambach, Founder and CEO, NewStore About FRAME FRAME is an American fashion brand renowned for its collections in denim, cotton, leather and cashmere. The company's founders Erik Torstensson and Jens Grede strive to design a modern versatile wardrobe through signature denim fits, cotton shirting and coveted leather pieces. Since the brand's inception in 2012 in Los Angeles, California, FRAME has evolved from making handcrafted denim to offering ready-to-wear and accessories collections in the finest natural materials. FRAME is committed to sustainable and fair manufacturing practices, balancing profit with a commitment to people and planet. Today, FRAME is sold through its own retail stores and e-commerce as well as through leading department stores and boutiques across the world. About NewStore NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.

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MagicCube Launches i-Accept Cloud, The First Open Cloud-Based Payment Acceptance Platform

MagicCube | January 28, 2022

MagicCube™, the startup that created the Software Defined Trust (SDT) category, today unveiled i-Accept Cloud™, the world's first open, cloud-based softPOS acceptance platform that simplifies the creation of new merchant payment acceptance and digital commerce solutions. i-Accept Cloud connects the currently siloed parties in the payments' acceptance chain—including acquiring banks, payments systems providers, and merchants—into a software-based, frictionless cloud model that is not tied to legacy hardware or bound by a specific device maker, its operational system, or payment card network. This allows different players to more easily create and manage their own payment acceptance networks. "Just as Visa and Mastercard brought order to the payments side of the business, MagicCube is bringing order to the merchant acceptance side by becoming the connective tissue that allows acquirers and other payment acceptance providers to more easily conduct their business, In an industry plagued by lengthy, costly, and complex hardware-dependent integrations, having the building blocks for a cloud-based, hardware-agnostic, global merchant acceptance platform that makes it easy for all the players involved to participate in and create new payment acceptance and digital commerce solutions is a huge step toward increasing efficiency, reducing costs, and modernizing this segment." -Sam Shawki, CEO of MagicCube MagicCube launches i-Accept Cloud, first open cloud-based payment acceptance platform. Shift4 invests in the company. Acquiring banks and merchants globally spend $70 billion every year in hardware to keep up with payment innovations and accept new form factors, such as contactless and mobile. i-Accept Cloud aims to positively disrupt this market by offering payments acceptance providers a robust, ready to scale, fully digital ecosystem, creating new options for retailers of all sizes. Whether they already have a legacy system in place and want to more easily expand their POS infrastructure to manage the new use cases brought up by contactless technology, such as large screens; or are micro and small merchants who want to expand their business by accepting digital payments for the first time, i-Accept Cloud offers agility and flexibility previously attainable only by larger merchants with big budgets. Plug-and-Play Integration i-Accept Cloud provides all the needed backend support to deploy software-based POS solutions that are easily scalable, and continuously updated to comply with current and future industry standards. Customers can free up time from integration to refine UX, UI, business logic, and other priorities unique to their merchants and retailers. High Security, Low Complexity A software-based acceptance platform requires building and securing EMV kernels—the complex code that provides processing logic and data needed to perform a transaction—as well as developing secure PIN and other authentication methods on mobile devices without decreasing user friendliness. i-Accept Cloud converts these work-intensive processes into a simple API model, enabling the development teams of acquiring banks, system integrators, and others to create their own payment acceptance platforms using pre-certified components that are maintained to meet the latest specs and standards. "MagicCube's cloud-based platform offers a unique approach to payment acceptance by removing the need for live devices, offering considerably more flexibility and other significant advantages over traditional hardware options,This is one of the reasons why we not only partnered with MagicCube to integrate our end-to-end payment solution with their offering, but also invested in the company's latest funding round." -Michael Isaacman, Chief Commercial Officer at Shift4. Leading the Way MagicCube's software-based, virtual Trusted Execution Environment (vTEE) is the first and only software solution to be recognized by EMVCo—the global consortium in charge of setting interoperability and payment acceptance standards—to deliver comparable levels of protection as hardware-based approaches. The company's unique technology has also landed a seat at the PCI Security Standards Council Board of Advisors, the global industry body focused on regulating payment security standards. A Global Ecosystem Out of The Gate i-Accept Cloud is fully deployed, approved by the four main card networks, and available through a growing global network of processors, acquirers, and device makers: Shift4 Network International Divilo 7Pay KLAP MobiIoT ZMBIZI About MagicCube MagicCube leads the Software Defined Trust (SDT) category with its software-based, virtual Trusted Execution Environment (vTEE) platform. The technology enables secure, large-scale deployment and management of Internet of Things (IoT) and mobile solutions to consumers. MagicCube was awarded the first recognition of a software-based Trusted Execution Environment issued by EMVCo, the global consortium which facilitates worldwide interoperability and acceptance of secure payment transactions. MagicCube has been named by Network World's one of the "10 Hot IoT Startups to Watch", listed as a Cool Vendor in Security and Risk Management by Gartner, and is the only startup to sit on the board of the PCI Security Standards Council. Investors in MagicCube include Mosaik Partners, Shift4, Bold Capital, Epic Ventures, ID Tech, Sony Innovation Fund, and Visa, among others.

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Epos Now Taps Prelim to Augment Online Operations for Enhanced Digital POS Experience

Prelim | March 21, 2022

Prelim, a fintech provider optimizing digital banking experiences for financial institutions, announced its newest partnership with Epos Now, a global software and payments technology company that specializes in digital Point of Sale systems (POS). Prelim’s flexible low code solution will allow Epos Now to offer an enhanced digital experience, simplifying financial services onboarding for small businesses around the world. Epos Now, a leading cloud-based software provider supporting over 51,000 retail and hospitality locations across 71 countries provides flexible software customized for each business’ specific needs and enables convenient access to financial services like payment acceptance and credit. Prelim’s technology will accelerate Epos Now customer’s access to the financial services they rely on to run and grow their businesses. “We’re excited to work with Prelim to automate our onboarding processes because of how their platform supports our growth. With Prelim we can handle every flavor of compliance requirement we face as we expand our suite of financial services and launch in more countries across the globe,” said Jacob Olins, Vice President of Marketplace and Embedded Finance at Epos Now. “As Prelim’s first international client, we’re excited to be working with Epos Now and by the opportunity for Prelim’s solution to support their clients. I look forward to our partnership and how our technology will help enhance and simplify the digital payments needs of retail and hospitality professionals around the world.” Heang Chan, CEO and founder of Prelim About Prelim Prelim helps financial institutions digitize the customer journey from onboarding to servicing while also improving the employee journey by streamlining and automating internal operations from reviewing to processing to underwriting to servicing. Built by banking experts, Prelim's no-code, white-labeled platform delivers a better customer experience by automating the workflows and processes for financial institutions, from identity verification to issuing services from the core and so much more.

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NewNet Secure Transactions Selects Oracle Cloud Infrastructure Providing Customers with Secure and Scalable Cloud Payments

NewNet Secure | April 11, 2022

NewNet Secure Transactions, a global provider of secure payment transport systems and a member of Oracle PartnerNetwork (OPN), today announced that its Secure Transaction Cloud (STC) solution with Oracle Cloud Infrastructure (OCI) Vault has achieved Powered by Oracle Cloud Expertise and is now available on Oracle Cloud Marketplace, offering added value to Oracle Cloud customers. The NewNet Secure Transaction Cloud Payment solution enables a secure cloud payment routing and switching application for transporting high volumes of transactions. The application is expanding to handle fiat and crypto/CBDC payments. STC helps payments companies rapidly and cost-effectively scale their digital payments footprint. NewNet's STC solution offers cloud-based secure payment acquiring, processing and issuer processing application with advanced data security, intelligent routing capabilities, comprehensive networking functions, point-to-point encryption and tokenized for security of payment transactions. NewNet's STC utilizes OCI's globally available platform to offer enhanced scalability, significant processing power, incredible redundancy, and smart management options. With OCI Vault's advanced encryption and security capabilities, NewNet's STC gives customers a unique cloud payment application with one of the highest levels of security standards, compliance and high-speed cryptographic operations. Offered as a subscription model, NewNet's STC supports a variety of payment methods. This includes internet and web payments, mobile payments, wallet payments, A2A/P2P/M2M payments, POS/POI based transactions, ATM transactions and all forms of ecommerce with full compliance to PCI standards. STC offers a payment routing application with integrated payments, security, networking, and analytics features targeting PSPs, PayFacs, Acquirers, Processors, Mobile/POS Vendors, Banks, FinTechs, NSPs, MNOs, BNPL providers. The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is a Generation 2 enterprise cloud that delivers massive, non-variable performance and next generation security across a comprehensive portfolio of services including SaaS, application development, application hosting, and business analytics. Customers get access to leading compute, storage, data management, integration, security, HPC, artificial intelligence (AI), and Blockchain services to augment and modernize their critical workloads. Oracle Cloud runs Oracle Autonomous Database, the industry's first and only self-driving database. "Leveraging the tremendous capabilities of Oracle Cloud Infrastructure Vault, NewNet's Secure Transaction Cloud solution enables the payment transaction acquiring and processing industry with one of the most innovative and advanced payment applications for nearly seamless migration and significant volume growth. The virtualized payment and security functions of Secure Transaction Cloud operating on Oracle Cloud Infrastructure ensures enhanced security for current and emerging payment transactions for both fiat and crypto/CBDC payments, with Oracle Cloud Infrastructure Vault's strongest encryptions using long length keys, and cryptographic operations handled completely within hardware security boundaries. We have a patent-pending crypto and fiat payment solution which will enable secure payments in Web 3.0 and the metaverse." Krishna Viswanadham, President of NewNet Secure Transactions Matt Thompson, SVP of Skyview Capital said, "We are very excited for this new cloud offering by our portfolio company NewNet Secure Transactions. This innovative new service, collaborating with Oracle, will provide our new and existing clients with a scalable cloud payment solution." "The cloud represents a huge opportunity for our partner community," said David Hicks, vice-president, Worldwide ISV Cloud Business Development, Oracle. "NewNet Secure Transactions commitment to innovation with Oracle Cloud Infrastructure Vault and quality execution to help our mutual customers receive cloud-enabled and secure payment solutions ready to meet critical business needs." Powered by Oracle Cloud Expertise recognizes OPN members with solutions that run on Oracle Cloud. For partners earning the Powered by Oracle Cloud Expertise, this achievement offers customers confidence that the partner's application is supported by the Oracle Cloud Infrastructure SLA, enabling full access and control over their cloud infrastructure services as well as consistent performance. About NewNet Secure Transactions NewNet Secure Transactions is a premier global provider of next generation payment technology solutions offering significant years of expertise in Secure Payment solutions. NewNet Secure Transactions offers digital payment infrastructure solutions with intelligent routing & switching functions and cloud transformation for Acquirers, Processors, Banks, PSPs, Payment Gateways, PayFacs, MNOs, NSPs, FinTechs, CSPs etc. NST systems handle integrated payment transaction routing, secure network access, and payment data security utilizing flexible APIs, accepting omnichannel payments from Mobile, Web, In-Store POS, SmartPOS, mPOS, Ecommerce, Mcommerce, BNPL & ATM transactions, fully compliant to security standards, and expanding to concurrent handling of crypto/CBDC payments. NewNet solutions are deployed with customers in over 60 countries, handles one-fourth of the annual global transaction volume, and is available both in private and public clouds and also as Server based solutions for Datacenters. About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) is Oracle's partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service.

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As digital transformation for the retail industry continues to shape stores, retailers are shifting their focus to increasing network capabilities to enhance the customer experience. Join Product Marketing Director Kevin Swank and Director of Product Management for AV and Infrastructure Jonathan McCune as they discuss the role of technology in improving ecommerce and the retail experience.