PhonePe and Paytm to pump US$278m into 2020 marketing efforts

itbusiness | February 24, 2020

Top e-commerce platforms were recognized by the 2020 eCommerce Data Quadrant Awards from SoftwareReviews recently and Canada’s e-commerce giant ranked among the top award earners. With a composite score of 8.2, Shopify Plus actually tied for the top spot with Oracle Commerce Cloud, closely followed up by IBM Digital Commerce that scored 8.0. The scores are calculated based on user reviews and scores in a variety of categories including reporting and analytics, catalogue management, and ease of customization. “Our recent Data Quadrant in e-commerce solutions provides a compelling snapshot of the most popular enterprise-ready players, and can help you make an informed, data-driven selection of an e-commerce platform that will exceed your expectations,” explained Ben Dickie, a research director at Info-Tech Research Group, in a press release.

Spotlight

Retailers have come to the realization that consumer shopping behavior has fundamentally and permanently. This next wave of improvements will focus on context-aware, self-adaptive, omnichannel retailing strategies. One way to articulate such movements is via political consumerism. As in the case of sustainability, this bottom-up strategy may lose its popularity.In this paper, we introduce a new concept of how individual consumers can follow their of self-organization in a social context is political consumerism.


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POS RETAIL

Diebold Nixdorf Launches Cloud-Native Retail Software Platform

Diebold Nixdorf | March 11, 2022

Diebold Nixdorf, a world leader in driving connected commerce for the retail and financial industries, is excited to announce the launch of Vynamic® Retail Platform, a cloud-native software solution enabling the future of retail. The modular platform offers retailers the functionality and flexibility they need to succeed in today's environment of rapidly shifting customer needs. Vynamic Retail Platform connects all components of the retail operation, including customer journeys, stores and back-office operations, into one open, flexible software environment, unlocking new efficiencies and cost savings. A holistic approach to retail management is critical now, as physical and digital channels continue to blend, and customers' needs shift from day to day. The platform, which can be leveraged by a variety of retailers including grocery, fashion, and fuel and convenience, offers modular microservices that give the retailer various deployment options. The services can be deployed individually or used together, giving the retailer an end-to-end management solution. First customer projects have already proven the high-level flexibility and deployment efficiency of this approach. Functionalities included in Vynamic Retail Platform are: Checkout: A highly configurable checkout solution that can be used in any retail segment. To facilitate rapid implementation, there are three pre-configured checkout solutions: Vynamic GRx for Grocery, Vynamic SFx for Specialty & Fashion, and Vynamic FCx for Fuel & Convenience. Loyalty: Vynamic Engage is the platform's modular solution to provide shoppers with personalized, cross-channel experiences using real-time insights about their preferences and purchase history. There are three separate modules available: loyalty management, promotions and campaigns, and customer rewards. Retail Management: Vynamic Retail Management enables retailers to run all back-office processes efficiently from the cloud including inventory management, online order fulfillment, POS configurations, reporting and more. Compliance: Vynamic CPaaS is a software module that ensures each touchpoint in every store has access to the cloud repository as the single source of truth for all legal and fiscal requirements. Vynamic CPaaS, which stands for "Country Package as a Service", provides retailers with a constantly up-to-date repository of legal and fiscal regulations for over 60 countries. Vynamic Retail Platform is differentiated by its cloud-native architecture and API-first approach. By building in the cloud from the start and focusing on API integration as a core capability, the platform is more modular, more available, and more open than other software platforms. The platform is also highly scalable, securely configured, and undergoes fast and frequent updates with no interruptions to service. Its channel and touchpoint independency make deployments very flexible, even in historically grown, legacy retail IT environments. Each module can be hosted in the cloud or run in the store through embedded Edge technology with Vynamic-as-a-Service, which comprises the cloud infrastructure, operations and support services needed to run the software applications cost-effectively, along with guaranteed uptimes, performance and security. "Over the last few years, the retail landscape has shifted dramatically. At Diebold Nixdorf, we see a major opportunity for retailers to prepare their businesses for the future. Vynamic Retail Platform not only gives retailers the technology they need to capitalize on this opportunity, but also the critical flexibility to pivot their strategies when needed, without costly updates." Ilhami Cantadurucu, vice president Retail global accounts, at Diebold Nixdorf Vynamic Retail Platform is another step in Diebold Nixdorf's Storevolution™, a strategic program for retailers to design, enable and operate low-touch consumer journeys based on four guiding principles: Consumer Centricity; Store Digitalization; High Connectivity; and Store-as-a-Service. When leveraged together, these principles comprise Diebold Nixdorf's vision for the future of retail. The Storevolution™ represents the future of a frictionless, convenient and personalized customer experience. Bernd Kraus, senior vice president, Retail software, at Diebold Nixdorf, said: "Rather than 'cloudifying' our current solutions, we built a new cloud-native software platform from scratch. We believe this is the only way to achieve true scalability, security and performance in the cloud. Hosted as-a-service and leveraging open APIs and modular microservices, Vynamic Retail Platform is the best cloud solution in the market to support connected, flexible and efficient shopping experiences for retail customers." About Diebold Nixdorf Diebold Nixdorf, Incorporated is a world leader in enabling connected commerce. They automate, digitize and transform the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, their integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 22,000 employees worldwide.

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POS RETAIL

Neiman Marcus Group Celebrates Earth Month with In-Store Activations and Speaking Events Reinforcing its 2025 ESG Goals

Neiman Marcus Group | April 23, 2022

To celebrate Earth Month, Neiman Marcus Group is proud to announce new initiatives, partnerships, and in-store activations that will further the organization's continued progress against its Environmental Social Governance (ESG) strategy, Our Journey to Revolutionize Impact. "We are on a journey to revolutionize impact, and this includes setting meaningful ESG goals. The fashion industry must take steps toward a commitment to ESG and transparency to consumers, stakeholders, and the government. We are proud to join hands with our brand partners and other organizations to increase awareness and inspire action within our industry. As we move closer to our 2025 goals outlined in our recent ESG report, we look forward to continuing the momentum we've made to minimize the impact of how we serve our clients through our digital channels, stores, and supply chain, as well as the experiences we create and the products we sell." Geoffroy van Raemdonck, Chief Executive Officer, Neiman Marcus Group As part of its efforts to reduce Scope 1 & 2 emissions by 50% by 2025 and procure 100% renewable energy use by 2030, this month, NMG partnered with Trane® by Trane Technologies to replace natural gas-powered chillers with two new 500-ton water-cooled Trane® chillers at their iconic Bergdorf Goodman's Women's Store, located in the heart of New York City's famed retail district. This installation utilized innovative, energy-efficient decarbonization technology that enabled the retailer to eliminate natural gas use, electrify the building, and procure a new renewable energy contract to power the store's operations. The move will contribute to New York City's goal of reaching net-zero greenhouse gas emissions by 2050 while keeping shoppers cool and comfortable. Meanwhile, Neiman Marcus stores across the U.S. are driving progress toward the company's goal to partner with customers to raise an additional $3,000,000 for Heart of Neiman Marcus Foundation grantees through point-of-sale (POS) fundraising. In March, the retailer began a POS fundraising campaign for the Fashion Scholarship Fund (FSF) that invites customers and associates to donate in-store and online through April 30. Proceeds from the campaign will fund creating a new NMG x FSF scholarship for students aspiring to careers in sustainable and ethical fashion. The effort has raised enough money to fund at least seven NMG x FSF scholars in the partnership's first year. As NMG seeks to increase revenue from sustainable and ethical products by 2025, it is also proud to announce the upcoming launch of the new 'Fashioned for Change' and 'Conscious Curation' edits at Neiman Marcus and Bergdorf Goodman. These edits will identify items with preferred product attributes made with sustainable materials, including bio-based vegan leathers, as well as products that are responsibly manufactured, give back philanthropically, are made by diverse-owned brands, or promote enhanced transparency through digital product passports from groups like EON. Products from participating brand partners will be highlighted on NeimanMarcus.com and BergdorfGoodman.com and will be considered for exposure in highly visible placements via in-store and digital channels. To explore the new 'Fashioned for Change' edit at Neiman Marcus, visit here. The 'Conscious Curation' edit at Bergdorf Goodman will launch in the upcoming months. NMG will be hosting and sponsoring a variety of speaking events throughout the month to socialize the efforts above with associates, customers, and the broader fashion industry. To build on last year's conversation with Elizabeth Cline, author of 'The Conscious Closet,' NMG is hosting an all-associate event on April 26 with Aja Barber, author of 'Consumed.' This talk will take a deep dive into Barber's book, which explores the intersection of climate change, colonialism, and consumerism in the fashion industry. Customers near Neiman Marcus Northbrook in Chicago will also be invited to attend a panel discussion on social and environmental issues facing the fashion industry and its next generation of talent with industry trailblazer Eileen Fisher and Melissa Gamble, a professor at Columbia College of Chicago – an FSF member school. Finally, to continue educating and amplifying the call for sustainable practices in the broader industry, NMG is excited to sponsor the Women's Wear Daily Sustainability Summit and the Sustainable Fashion Forum fireside chat, which will be held this month. NMG executives will host panels and fireside chats about topics surrounding circularity in fashion, fur and leather alternatives, the role of technology in sustainability, and more, along with innovators in the space from pioneering organizations like FASHIONPHILE, Prota Fiori, and EON. About The Neiman Marcus Group, LLC Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As one of the largest multi-brand luxury retailers in the U.S., with the world's most desirable brand partners, we're delivering exceptional products and intelligent services, enabled by our investments in data and technology. Through the expertise of our 9,000+ associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus, Bergdorf Goodman, Neiman Marcus Last Call, and Horchow. About Trane Technologies Trane Technologies is a global climate innovator. Through our strategic brands, Trane® and Thermo King®, and our portfolio of environmentally responsible products and services, we bring efficient and sustainable climate solutions to buildings, homes, and transportation. We have also set bold 2030 Sustainability Commitments for ourselves and our customers. Through our Gigaton Challenge, we have committed to reducing our customers' carbon emissions by one gigaton or, one billion metric tons by the year 2030. About Trane Trane by Trane Technologies, a global climate innovator – creates comfortable, energy-efficient indoor environments for commercial and residential applications.

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POS HARDWARE

Squirrel announces new Full-Service Restaurant Edition of the Squirrel Cloud POS at NRA 2022

Squirrel Systems | May 21, 2022

Squirrel Systems, a leading technology provider to the hospitality industry, announced the newest edition of the Squirrel Cloud POS at the National Restaurant Association tradeshow. Full service means all types of service today, and the Squirrel Cloud's Full-Service Restaurant edition was built to enable operators to better serve their guests at the table, bar, counter, curbside or via delivery – however the guest prefers. Inside the restaurant, the Full-Service Restaurant edition adds all the table service capabilities busy restaurants need such as transfers across servers, tables, and departments, sharing of items and split payments. Coursing options allow the meal to be automatically or manually paced. More uniquely, Squirrel leaned on its pedigree in sophisticated table service environments to create unique ordering workflows for tableside ordering and upscale or fine-dining discreet, terminal based-ordering. The Squirrel Cloud Full-Service Edition was honed based on feedback from the independent restaurants participating in the Squirrel Cloud Early Access program throughout 2021 and 2022. Squirrel's expertise in the enterprise full-service restaurant space also allowed for collaboration with innovative, long-time enterprise customers such as Wolfgang Puck. The team at Wolfgang Puck brings large scale, fine dining insights to the product, helping to refine the Squirrel Cloud offering for sophisticated restaurants and demanding kitchens. "Our team has been working closely with Squirrel to create a Cloud Point-of-Sale for the type of fine-dining restaurants we operate, We are looking forward to seeing our restaurants run on a modern, cloud-based Point-of-Sale platform built for enterprise restaurant customers." -Michael Lubitz, CFO at Wolfgang Puck Fine Dining. Filling out full-service restaurant needs is a curated list of newly integrated, best-of-breed partner solutions. Squirrel worked with Restaurant365, SevenRooms, Tacit Maegan and Eigen xDine online ordering to add their world-class products to the Squirrel Cloud ecosystem. Easy to use, secure, pay-at-the-table capabilities were added in conjunction with Squirrel's payment partners SHIFT4, Elavon and Eigen. The Squirrel Cloud is a next-generation point-of-sale platform built in partnership with Microsoft on Microsoft Azure® cloud infrastructure. This partnership allows Squirrel to deliver enterprise-grade reliability to its customers while accelerating the pace of feature development. "Only ten months after releasing the first publicly available version of the Squirrel Cloud POS, Squirrel's Product and R&D teams have been able to deliver the functionality required to run discerning full-service restaurants," said Jason Leeson, President of Squirrel Systems. "This is the pace of innovation that a true, modern cloud point-of-sale platform delivers to our customers." About Squirrel Systems Squirrel Systems is a leading provider of point-of-sale solutions focused exclusively on the Hospitality market. Squirrel revolutionized the industry with the first touchscreen restaurant POS system and continues to introduce market-leading innovations to help shape the industry. Visit www.squirrelsystems.com/squirrel-story to learn why Squirrel only works with food and beverage operators to enable amazing guest experiences from table to curb.

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POS HARDWARE

BeSmartee’s Mortgage POS Integrates with Freddie Mac Loan Product Advisor® to Simplify Loan Origination and Reduce Fallout

BeSmartee | January 11, 2022

Digital mortgage point-of-sale (POS) provider BeSmartee has partnered with Freddie Mac to integrate its automated underwriting system (AUS), Loan Product Advisor® (LPAsm), to provide lenders with smart automation tools that help boost production and improve the borrower experience. BeSmartee’s direct integration with LPA’s advanced underwriting technology will improve workflow operations by automating risk assessment, including asset and income data review, using the lender’s own AUS credentials. Additionally, lenders will be able to leverage rich data visualization features to derive actionable insights and formulate intelligent business decisions, a collaboration which will offer both lenders and borrowers frictionless loan automation solutions. "We are thrilled to put Freddie Mac's LPA right into the hands of consumers within the BeSmartee Point-of-Sale to deliver a true digital mortgage pre-approval that is completely self-serve, The team at Freddie Mac are world-class and have supported the relationship each and every step of the way." -Tim Nguyen, CEO and Co-founder of BeSmartee. “We’re very excited to partner with BeSmartee to offer our automated underwriting capabilities within their digital mortgage platform, Providing consumers and lenders more options up-front improves the chances for lower costs, faster closings and repeat business.” -Christina Randolph, Director, Business Partner Strategy & Integration at Freddie Mac. About BeSmartee Leading Fintech firm BeSmartee® disrupts the financial services industry with its award-winning, web-based digital mortgage platforms for banks, credit unions and non-bank lending institutions. BeSmartee delivers a complete digital mortgage experience that goes deeper into the origination process to help lenders convert higher and close faster — making a once-cumbersome experience easy, fast and transparent for all.

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Spotlight

Retailers have come to the realization that consumer shopping behavior has fundamentally and permanently. This next wave of improvements will focus on context-aware, self-adaptive, omnichannel retailing strategies. One way to articulate such movements is via political consumerism. As in the case of sustainability, this bottom-up strategy may lose its popularity.In this paper, we introduce a new concept of how individual consumers can follow their of self-organization in a social context is political consumerism.

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