omnichannel payments

PCI Pal partners with Virgin Atlantic to secure its international omnichannel payments

PCI Pal | September 30, 2022 | Read time : 01:48 min

PCI Pal partners with Virgin Atlantic to secure its international
PCI Pal the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airline’s international omnichannel strategy.
The airline’s decision to update its existing PCI compliant payment handling system, and the selection of PCI Pal Digital, was driven by changing consumer habits during the pandemic. This saw Virgin Atlantic’s global customers adopt a broader range of digital payment methods including web, email, mobile, social media, chat, and messaging services. Virgin Atlantic’s contact center as a service (CCaS) technology partner Genesys coordinated the integration of the payment security solution. PCI Pal has been a Genesys AppFoundry partner for three years and supports the firm in delivering secure payment solutions to its enterprise customers across the world. With proven integrations, the team successfully incorporated PCI Pal Digital with Virgin Atlantic’s booking systems across the enterprise, taking the payment process out of scope, to deliver PCI DSS compliance within all territories.

“Virgin Atlantic is committed to providing our passengers with the very best customer experience, supported by the most advanced, secure and convenient payment methods. The implementation of PCI Pal Digital provides the reassurance that customer payments are handled in a secure and compliant manner, regardless of where customers are in the world, or whichever payment method they select.”

Chris Imhoff, Transformation Project Manager at Virgin Atlantic,

Commenting, Darren Gill, CRO at PCI Pal said, We are delighted to have secured the contract with Virgin Atlantic, via our valued partner Genesys, in order to support the delivery of its global omnichannel payment strategy. Our digital payment solution will enable the airline to take advantage of digital integration for both current and future PCI compliant payment methods; it also reinforces our expertise in supporting some of the largest worldwide brands with their payment security and PCI compliance needs.

About PCI Pal
PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.
Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact center. PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organization globally, and it is proud to work with some of the largest and most respected brands in the world.

Spotlight

This survey was conducted online, by the research firm Torch, between June 1 and 23, 2016. 13,413 members of the HRMA, HRIA, SAHRP and HRMAM were invited to participate via email communication. Of these, 1,900 completed sufficiently enough of the survey for their responses to be useable, a response rate of 14.2%. 1,153 respondents completed every question, representing a completion rate of 8.6%. The margin of error of this survey varies depending on the number of completions each question received. The margin of error varies between +/- 2.1% nineteen times out of twenty and +/- 2.8% nineteen times out of twenty. The data for the previous report was collected.


Other News
PAYMENT SOLUTIONS

Circle Announces Acquisition of Elements to Accelerate Crypto Payments

Circle | October 03, 2022

On stage at Converge22 today, Circle announced an accelerated crypto payments roadmap enhanced by the recent acquisition of Elements, a merchant and developer-first payments orchestration platform. The announcement includes plans to quickly scale payment offerings to unlock utility value for crypto and lower the barrier of entry for merchants to access next-gen payments and financial services.The new payment offerings make it simple for merchants to integrate their existing PSP relationships with Circle's crypto payment offerings. "We are very impressed by the Elements team for their work in taking the complexity out of crypto payments,Lowering barriers of entry for payments and financial services and establishing dollar payments utility are core to Circle's mission. Providing well-designed payment products that can facilitate seamless, efficient, frictionless and delightful customer experiences are key to empowering merchants to take advantage of these next-gen payment solutions." Nikhil Chandhok, Chief Product Officer at Circle As the issuer of both USD Coin (USDC) and Euro Coin (EUROC), Circle is uniquely positioned to promote digital payments and an always-on financial system as native features of the internet. More than $49 billion USDC is in circulation as of Sept. 28, 2022, and it has powered more than $5 trillion in on-chain transactions since its 2018 inception. Creating a payments platform that allows merchants to accept USDC and other crypto payments at the point-of-sale is a natural progression of the growing global adoption of digital currencies.Elements' mission is to put more money into the hands of merchants. With Circle, we knew the natural synergy in our business models would create an opportunity to deliver a seamless and low cost payments and settlement experience for merchants using a digital currency they can trust," said Nafis Jamal, Founder and CEO at Elements,Today's news is only the beginning of our joint mission to deliver first-class payments offerings and define the next generation of payments. Jamal and Hao Min, co-founders of Elements, joined Chandhok onstage at Circle's inaugural Converge22 conference to demo Circle's Crypto Payments API which is available in beta today as well as the one-stop checkout SDK for crypto merchants which will be available in Q4 2022. Please visit here to learn more about Circle's Crypto Payments API. About Circle Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies and public blockchains for payments, commerce and financial applications worldwide. Circle is powering always-on internet-native commerce and payments and is the issuer of USD Coin (USDC) and Euro Coin (EUROC). Today, Circle's transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through the frictionless exchange of value.

Read More

POS SOLUTIONS, POS RETAIL

Akulaku Establishes Partnership with Alipay+ To Make Cross-Border Shopping More Accessible for Consumers

Akulaku | September 07, 2022

Akulaku, a leading banking and digital finance platform in Southeast Asia, today announced the Akulaku PayLater partnership with Alipay+, which will allow Indonesian consumers to use its BNPL solution Akulaku PayLater at Alipay+’s global merchants. Alipay+, a suite of global cross-border digital payments and marketing solutions, will now include Akulaku PayLater among its supported digital payment methods, and merchants will be able to access Akulaku PayLater as a payment method. Consumers and merchants across Indonesia have quickly adopted Akulaku PayLater since its launch in 2016 (previously called Akucicil). The platform’s BNPL functionality provides individuals who have limited credit history with access to a convenient line of credit as well as manageable installment plans. By meeting the increased demand for flexible payment plans and installment purchasing, Akulaku PayLater promotes consumer purchasing power and ensures previously underserved markets can participate in a convenient digital financial service. “This partnership will lead to a more advanced and convenient financial landscape for customers in Indonesia and throughout Southeast Asia.Through Alipay+, we will quickly scale the pool of merchants accepting Akulaku PayLater, giving our consumers an enhanced user experience and improving the market competitiveness of BNPL products. The combined resources will reach underserved markets with immediate financial services, fostering growth within these regions across industries.” Fan Zhang, CFO of Akulaku According to market research firm eCommerceDB, the Indonesian online commerce market grew 32% in 2021 and is currently the ninth largest in the world. Over the next five years, the Indonesian eCommerce market is projected to grow at a yearly rate of 10%, making this partnership a timely solution to meeting the increased demand from Indonesian consumers for online shopping. More than 4,000 merchants are already online in the Akulaku PayLater system online. Over the next two years, Akulaku aims to serve 10,000 online merchants and over 100,000 offline stores with BNPL. “As a newly-emerged but rapidly adopted digital payment method, BNPL brings inclusive financial services to the underbanked communities," said Cheng Guoming, General Manager, Global Partnerships, Alipay+," We see BNPL an important part of the digital payment ecosystem, and are excited to reach this partnership with Akulaku PayLater to enable the communities in Indonesia and other potential markets to enjoy seamless and convenient cross-border payment services and enrich their daily lives through global shopping experience." Introduced in 2020, Alipay+ is designed to enable global businesses, especially small and medium-sized businesses, to accept digital payment methods from various countries and reach hundreds of millions of regional and global consumers. Akulaku and Alipay+ are also exploring opportunities to further extend their partnership to other markets in Southeast Asia. About Akulaku Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services. In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform, and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.

Read More

ERP

Datanomix and ProShop ERP Partner to Deliver Automated Job Costing and More for Precision Manufacturers

ProShop | September 12, 2022

Datanomix, the leader in Automated Production Intelligence™, and ProShop ERP, a leading supplier of digital manufacturing management systems, today announced a partnership to help manufacturers deliver more insights from their operational data. The first of many new features delivers automated job costing analytics that compare ProShop target takt times for part production to actual part performance at the machine. The ability to compare ProShop targets to Datanomix actuals and benchmarks offers complete clarity on gross margin performance on a per part basis relative to machining operations while highlighting where the greatest opportunities for margin improvement exist. Partnering with best-in-breed vendors like ProShop ERP is part of a larger strategy of integrating high-impact sources of data into the Datanomix platform, stated John Joseph, CEO and co-founder of Datanomix. We continue to deliver on our vision of being the analytics engine for manufacturing operational data, delivering live end-to-end factory insights that drive business success and empower manufacturers with the digital leverage they need to harvest efficiency. Our partnership with ProShop ERP brings two leading vendors together who share the same values relative to the experience we are trying to deliver for manufacturers. A ProShop ERP integration is now available inside the Datanomix platform. By enabling this integration, Datanomix automatically matches part numbers in the machine code to those from the ProShop ERP system and extracts target takt times. These targets are integrated into the Datanomix Quote Calibration Report to quickly identify opportunities for margin improvement by comparing the ProShop target takt times to Datanomix actuals and benchmarks. Pre-packaged filters in the report show exactly which jobs to work on —Biggest Winners, Biggest Losers, Losers that Could Be Winners, and Winners with Upside— are a Continuous Improvement leader's dream. "ProShop ERP is built to store and manage the data that's vital to running a factory, helping manufacturers make better decisions for both their front office and their shop floor. What's important to our customers is what's important to ProShop, and by partnering with Datanomix, we're closing a loop that lets our customers tie true machining costs back into our existing job costing and profitability workflows by refining the exact machine utilization times to augment our current labor, out-of-pocket cost and overhead costs. This gives our shared customers a massive advantage in their ability to improve job margins, and completely remove the guesswork from this process with the information being provided by Datanomix." Paul Van Metre, co-founder and CEO of ProShop ERP Knowing how much it really costs to produce parts is the holy grail for precision manufacturers when it comes to job costing and quoting said Greg McHale, CTO and co-founder of Datanomix.With Datanomix, manufacturers get operations data directly from CNC machines, offering an incorruptible window into actual job performance derived while running parts because there is no operator input required. Our partnership with ProShop creates a secret weapon for job margin improvement and, ultimately, EBITDA improvement. And it's just the beginning of our plans to accelerate and automate insights for manufacturers. Hill Manufacturing in Broken Arrow, Oklahoma, is one of many shared customers excited about the Datanomix and ProShop partnership. According to Mike Payne, president of Hill Manufacturing, We've been a ProShop ERP customer for a while, and as we looked at production monitoring solutions, our ProShop rep suggested Datanomix. We loved the real-time operations data with no operator input, and the integration between the two companies. I can see right in Datanomix if I'm running profitable jobs, and I have the feedback in ProShop when I go to quote the same job again or I'm working on a similar part. This puts me in the driver's seat in controlling my job performance and profitability. A demonstration of the combined solution is available by completing an online form on the Datanomix website at www.datanomix.io/schedule-a-demo/. Existing joint ProShop/Datanomix customers can reach out to Datanomix Support to enable the integration. And if you're attending the International Manufacturing Technology Show (IMTS) in Chicago, Illinois from September 12 - 17, visit the East building and stop by to see Datanomix in booth 135958 and ProShop ERP in booth 133027. About Datanomix Datanomix delivers Automated Production Intelligence for discrete manufacturers with no operator input required. Its core product set includes its flagship Production Monitoring system, along with Digital GEMBA Boards, and Condition Monitoring systems. Based in New Hampshire, Datanomix exists to provide manufacturers with out-of-the-box reports and workflows that align with the way manufacturing people already work, without the need for manual data crunching or workflow disruption. About ProShop ProShop is an ITAR compliant, secure, comprehensive, web-based, and paperless shop management system for small to medium precision metalworking companies. ProShop provides real-time insight into every detail of a manufacturing company and is best described as a Digital Manufacturing Ecosystem (DME). ProShop combines the features of ERP, MES, QMS, CMMS, and other software for machine shops, fabricators, job shops, and contract manufacturers. It serves manufacturers in regulated industries who need tight controls on their process and want exacting and timely information to make the best and most profitable decisions.

Read More

ERP

Long County, Georgia Selects Springbrook's Cirrus Cloud ERP Financial Platform

Springbrook Software | October 04, 2022

Long County, GA is the latest local government agency to move from an on-premises solution to Springbrook's Cirrus Cloud Financial platform. The platform is designed from the ground up specifically for small to medium sized local government agencies. The town is utilizing Springbrook's fully integrated Cirrus Cloud ERP suite including Utility Billing, Finance, Cashless Payments, Municipal Payments and Cash Receipts.Long County sought a robust and secure ERP that could scale as their projected needs grow over the next few years and selected Springbrook after reviewing several other market offerings.b Springbrook fulfills our needs and will provide our citizens with the modern experience that they demand, says Bernice Johnson, Finance Director of Long County, GA. Springbrook is actively working with many small to medium sized municipalities in the southeast. The flexibility of the Springbrook cloud platform provides local government agencies with superior protection against cyber-attacks, the ability to work from anywhere, and will enable the County's personnel to effectively run their entire administrative operation safely from any browser. Cirrus is a true cloud-based system that does not require downloading any additional software for access. "We have invested a tremendous amount into building an entirely new platform with the goal of bringing the most powerful cloud-based solutions to small and medium sized municipalities. We are solely focused on this market segment and have been for over 35 years. Springbrook is constantly expanding our solution suite to deliver new and innovative products, like Advanced Capital Budgeting and Mobile Work Orders. Our goal is to make it as easy as possible for local agencies do their jobs efficiently and securely," Robert Bonavito, Springbrook CEO. About Springbrook Software: Springbrook Software is the country's leading cloud-based finance and administration software provider designing solutions specifically for small to medium sized local government agencies. Nearly 2000 cities, towns and districts from coast to coast use our suite of modern, high-performance solutions to manage their finances, payroll, utility billing and collect citizen payments. Springbrook is headquartered in Portland, Oregon with regional presence in over 40 states, and seven countries internationally. About Long County, GA: Located in southeast Georgia, Long County occupies 400 square miles of the Atlantic Coast Flatwoods. The county is bordered by Liberty, McIntosh, Tattnall, and Wayne counties, and its entire southwestern boundary runs along the Altamaha River.Long County, designated in 1920 from lands in Liberty County. Long County, historically and currently, is a rural, agricultural area. The principal farm crop was once cotton, but by the 1970s it had been replaced by tobacco, corn, soybeans, and cattle. The pine forests of the region have always played an important role in the economy.

Read More

Spotlight

This survey was conducted online, by the research firm Torch, between June 1 and 23, 2016. 13,413 members of the HRMA, HRIA, SAHRP and HRMAM were invited to participate via email communication. Of these, 1,900 completed sufficiently enough of the survey for their responses to be useable, a response rate of 14.2%. 1,153 respondents completed every question, representing a completion rate of 8.6%. The margin of error of this survey varies depending on the number of completions each question received. The margin of error varies between +/- 2.1% nineteen times out of twenty and +/- 2.8% nineteen times out of twenty. The data for the previous report was collected.

Resources