New York Security Law Changes Retail Data Efforts

pymnts | February 27, 2020

New York Security Law Changes Retail Data Efforts
Everything about data is about to change for retailers doing business in New York State. On March 21, a new law regarding data security goes into effect and retailers of all sizes have less than a month to prepare for strict regulations that make current statutes look liberal by comparison. The law is called the Stop Hacks and Improve Electronic Data Security Act, or SHIELD Act. It is an update to current New York State data standards and has been called “sweeping in its reach” and a “dramatic expansion” of the attorney general’s office in terms of data security enforcement. It is largely irrelevant to banking and healthcare because of strict standards that already govern those businesses, such as HIPAA. But for retail, which has relied on best practices rather than strict laws, it is a game changer.

Spotlight

Insights on the millennial shopper and key takeaways for retailers from The Coca-Cola Company Knowledge & Insights Group’s iSHOP Tracking Study Their impulsiveness provides ample opportunity to create better connection points to drive purchase intent, but it takes strong in-store communication and variety to reach them. Beverages, snacks and ready-to-eat café or deli items are big impulse purchases.


Other News
CLOUD BASED POS

Reshyne Revolutionizes Jewelry Industry With Launch of New Repair Service Management Platform

Reshyne | January 17, 2022

Reshyne (reshyne.com), a first-of-its-kind repair service management platform, launched to help jewelry and watch retailers of all sizes unlock new business opportunities and increase company revenue. The Reshyne solution empowers global corporate retailers, independent designers, and every business in between to revolutionize repairs with a high-octane platform designed to usher the jewelry and watch industry into the digital age. The Reshyne platform streamlines every aspect of repairs, allowing retail companies to supercharge both the services they offer customers and the way they manage repairs through their business. With Reshyne, retailers can offer customers a fully branded experience, from browsing a menu of repair services to placing orders, printing out shipping labels, completing payment, and tracking progress in real time. At the same time, Reshyne unlocks full visibility into the entire repair organization, making it easy for retailers to manage vendors, and partners, streamline workflows, improve productivity, and increase revenue. Complete customer experience: Customers browse a fully branded menu of services, place and pay for orders, request estimates, print shipping labels, and track order status. End-to-end visibility for teams: Store owners, associates, and employees get a robust POS, assign repair work to in-house or third-party vendors, and manage workflows. Enterprise & corporate management: Increase efficiency, improve productivity, cut costs, boost revenue, and manage relationships, all from within the platform. Vendor accountability & communication: Vendors can provide pricing estimates and status updates, submit before and after photos, and invoice retailers for work completed. Retailers can implement Reshyne without changing their vendors, suppliers, or partners; the solution simply makes it easier for jewelry and watch companies to do more of what they do best. For companies that already offer repairs, Reshyne increases customer loyalty and lifetime customer value. For jewelry and watch brands introducing repair services for the first time, Reshyne unlocks an entirely new revenue stream without the investment or overhead required to build an in-house repair department. Reshyne also offers fulfilment capabilities, completing and delivering fine jewelry repairs on your behalf from two state-of-the-art facilities in New York. "Reshyne delivers much needed innovation to an industry that has been stuck in the dark ages for decades, Most jewelry and watch businesses are bogged down with unwieldy legacy systems and ineffective manual processes; some still use paper order forms. But contemporary consumers are increasingly digital. They expect and demand tech-enabled experiences from the brands they do business with. In 2020, global e-commerce sales totaled almost $4.3 trillion. By 2024, that number is expected to climb to nearly $6.4 trillion. The incredible expansion of e-commerce represents an existential threat for any retailer that has yet to meet consumers where they are: online in the digital world." -Jason Yakubovich, founder and CEO of Reshyne. MJJ Brilliant, the industry-leading parent company behind Reshyne, tested the platform internally on sister brand, Quick Jewelry Repairs, before launching it to the public. With over four decades of experience at the cutting edge of the industry, MJJ Brilliant was able to put Reshyne through its paces, refining and evolving the platform's functionality in order to develop this first-of-its-kind digital transformation tool for jewelry and watch companies. About Reshyne Reshyne is a first-of-its-kind service management technology platform that helps retailers make the most of repairs. The software's fully customizable customer-facing storefronts, dynamic operations tools, and robust revenue dashboards unlock sustained revenue growth for jewelry and watch retailers of all sizes. MJJ Brilliant, Reshyne's parent company, infuses the platform with over 40 years of proven leadership and a mission to revolutionize the jewelry and watch industry. Reshyne is a private company headquartered in Long Island City, New York.

Read More

POS SOLUTIONS

Bluefin and CharmHealth Release New Case Study Featuring Clinic 45

Bluefin | January 12, 2022

Bluefin the recognized integrated payments leader in encryption and tokenization technologies to protect payments and sensitive data, has announced the issuance of a new case study with Bluefin partner and healthcare EHR provider, CharmHealth. In 2015, Bluefin partnered with CharmHealth, an award-winning software platform, rated for usability and customer satisfaction by Gartner Digital Markets for cloud-based electronic health record (EHR), practice management and medical billing solutions, to provide integrated payments backed by PCI-validated P2PE through the company’s CharmHealth platform. Key to meeting the evolution of healthcare is a centralized software platform that allows clinics and practices to not only serve their patients – wherever they are – but to quickly scale with new features to make day-to-day operations simple and efficient. The case study details the implementation of the CharmHealth platform, including Bluefin’s integrated payments, by Clinic 45, a multi-location medical weight loss clinic based in Texas. Clinic 45 reviewed several EHR systems before they chose CharmHealth platform, which includes Electronic Health Records (EHR), Practice Management (PM) and Revenue Cycle Management (RCM) for independent medical practices. “Charm hit everything that we were looking for, Whether it’s keeping track of inventory or scheduling, it immediately made running our practices simple and efficient.” -Shlomo Adika, Head of Accounting and Finance for Texas Weight Loss clinic, a Clinic 45 franchise. “CharmHealth’s EHR is different from other EHR’s. Besides being highly intuitive, CharmEHR allows users to easily customize features to meet the needs of various specialties, Clinic 45 is a large, multi-facility high volume weight-loss clinic with multiple user profiles, and they chose CharmEHR based on ease of use, customization and flexible subscription options. This enabled Clinic 45 to manage their costs and meet their growth targets. We have seen Clinic 45 grow significantly in the last year.” -Ranjani Rangan, Marketing and Partner Communications Strategist, CharmHealth. As the preferred provider for point-of-sale and online payments in Charm’s platform, Bluefin offers the highest level of security for payments with encryption and tokenization, protecting the healthcare brand and clients. The case study details: The Clinic 45 business use case Clinic 45’s EHR selection process Choosing CharmHealth and Bluefin integrated payments CharmHealth and Bluefin benefits Clinic 45 and Charm – scaling into 2022 About Bluefin Bluefin is the recognized integrated payments leader in encryption and tokenization technologies to protect payments and sensitive data. Our product suite includes solutions for contactless face-to-face, call center, mobile, Ecommerce and unattended payments and data in the healthcare, higher education, government and non-profit industries. The company’s partner network currently includes more than 200 processors, payment gateways and ISV’s operating in 47 countries. About Charm Health MedicalMine Inc., a CA based company, is the creator of CharmHealth, an award-winning SaaS Digital Health software platform recognized for Customer satisfaction and Usability by Gartner Digital Markets. CharmHealth’s mission is to empower medical groups with clinical tools and technology that improve provider experience and patient outcomes. CharmHealth’s integrated solution is built to provide superior patient care, reduce delivery costs, and provide exceptional access to patients’ medical data. CharmHealth’s suite of products includes Electronic Health Records, Practice Management, Patient Portal for Patient About Clinic 45 Clinic 45 is an independent Medical Practice, owned and supervised by Joseph E. Sleiman M.D., with a focus in the areas of Weight Management, Liposuction, Aesthetics and Internal Medicine. At Clinic 45 we strive to build long-term, partnering relationships built on trust and mutual respect. We believe in prevention of disease and promotion of healthy lifestyles for the whole family. We strive to be an efficient and cost-effective practice in meeting the needs of our patients during times of health, as well as in times of illness. We are dedicated to improving people’s lives and helping to prevent obesity. We practice medicine as a team and value the contributions of all our staff in providing excellent medical care and service. Clinic 45 provides consistent care and quality services to individuals based on their specific cosmetic needs. We aim to enhance the partnership between the patients and our medical provider, and we are also dedicated to maintaining the highest levels of professionalism, integrity, honesty, and fairness.

Read More

POS HARDWARE

BeSmartee’s Mortgage POS Integrates with Freddie Mac Loan Product Advisor® to Simplify Loan Origination and Reduce Fallout

BeSmartee | January 11, 2022

Digital mortgage point-of-sale (POS) provider BeSmartee has partnered with Freddie Mac to integrate its automated underwriting system (AUS), Loan Product Advisor® (LPAsm), to provide lenders with smart automation tools that help boost production and improve the borrower experience. BeSmartee’s direct integration with LPA’s advanced underwriting technology will improve workflow operations by automating risk assessment, including asset and income data review, using the lender’s own AUS credentials. Additionally, lenders will be able to leverage rich data visualization features to derive actionable insights and formulate intelligent business decisions, a collaboration which will offer both lenders and borrowers frictionless loan automation solutions. "We are thrilled to put Freddie Mac's LPA right into the hands of consumers within the BeSmartee Point-of-Sale to deliver a true digital mortgage pre-approval that is completely self-serve, The team at Freddie Mac are world-class and have supported the relationship each and every step of the way." -Tim Nguyen, CEO and Co-founder of BeSmartee. “We’re very excited to partner with BeSmartee to offer our automated underwriting capabilities within their digital mortgage platform, Providing consumers and lenders more options up-front improves the chances for lower costs, faster closings and repeat business.” -Christina Randolph, Director, Business Partner Strategy & Integration at Freddie Mac. About BeSmartee Leading Fintech firm BeSmartee® disrupts the financial services industry with its award-winning, web-based digital mortgage platforms for banks, credit unions and non-bank lending institutions. BeSmartee delivers a complete digital mortgage experience that goes deeper into the origination process to help lenders convert higher and close faster — making a once-cumbersome experience easy, fast and transparent for all.

Read More

POS SOLUTIONS

CyberLink to Showcase Smart Retail Solutions at NRF 2022

CyberLink | January 15, 2022

CyberLink Corp. (5203.TW), a pioneer of AI and facial recognition technologies, will showcase new, contactless smart retail solutions. This solution is powered by its market-leading FaceMe® engine running on the Qualcomm® QCS6125 multimedia processor at NRF 2022 in New York. FaceMe® will be featured at Qualcomm Technologies booth #1411, in the Javits Convention Center, January 16-18, 2022. FaceMe® is one of the world’s top facial recognition engines, with edge-based, optimized architecture delivering precise biometric data in a few milliseconds with up to 99.82% accuracy, and is top-ranked in NIST FRVT (Facial Recognition Vendor Test). Qualcomm® QCS6125 multimedia processor delivers integrated heterogenous compute capabilities to provide optimized Edge AI performance in addition to robust security core for secure biometrics processing. FaceMe® offers cross-platform capabilities on Windows, Linux, Android and iOS, for a variety of edge devices and different hardware configurations, which makes it an ideal solution for smart retail, from kiosks and POS, to personalized shopping, digital signage and statistics. FaceMe® offers a broad and growing set of features and tools that redefine accuracy, performance, security, and flexibility standards for a wide range of industries. Since the launch of FaceMe® in 2018, CyberLink has collaborated with over a hundred global partners, including hardware makers, solution providers, and system integrators, deploying its technology across multiple scenarios. “Working hand in hand with Qualcomm Technologies, CyberLink is leveraging both companies’ technologies to enable a wide range of new user experiences, as demonstrated for retail at NRF, Our continued collaboration with Qualcomm Technologies has been integral in making CyberLink’s FaceMe® solution the most advanced biometric access technology in the market. We look forward to having NRF attendees visit the Qualcomm Technologies booth to see FaceMe in action.” -Dr. Jau Huang, Chairman and CEO of CyberLink. “Qualcomm Technologies is pleased to work closely with CyberLink to drive next-generation biometric solutions and we look forward to showcasing the FaceMe® demonstration at NRF, We have worked collaboratively with CyberLink to support pre-integration capabilities to enable customers and our ecosystem to save time on their development and accelerate the go-to-market timeline for their applications in Retail such as Biometrics Payment, Access Control, Loyalty and more.” -Ketal Gandhi, Director, Business Development, Qualcomm Technologies, Inc. CyberLink is inviting NRF visitors to stop by Qualcomm Technologies’ booth to see some exciting results of this collaboration, including its application into POS solutions from Ordyx. Ordyx will introduce a complete POS system accessed by facial recognition for both cashiers and opted-in customers who desire to pay using their face. This new system leverages FaceMe® facial recognition and the Qualcomm QCS6125 solution to create a secure, fast and convenient new experience for customers. About CyberLink Founded in 1996, CyberLink Corp. (5203.TW) is the world leader in AI facial recognition technology and multimedia software. CyberLink addresses the demands of consumer and commercial markets through a wide range of solutions, covering AI facial recognition, digital content creation, multimedia playback, video conferencing, live casting and mobile applications. With years of research in the fields of artificial intelligence and facial recognition, CyberLink has developed the FaceMe® Facial Recognition Engine. Powered by deep learning algorithms, FaceMe® delivers the reliable, high-precision, and real-time facial recognition that is critical to AIoT applications such as smart retail, smart security, and surveillance, smart city and smart home. To learn all the latest about facial recognition, its benefits and implementation considerations, read our Ultimate Guide to Edge-based Facial Recognition.

Read More

Spotlight

Insights on the millennial shopper and key takeaways for retailers from The Coca-Cola Company Knowledge & Insights Group’s iSHOP Tracking Study Their impulsiveness provides ample opportunity to create better connection points to drive purchase intent, but it takes strong in-store communication and variety to reach them. Beverages, snacks and ready-to-eat café or deli items are big impulse purchases.

Resources