RESTAURANT POS

NCR Collaborates with the US Small Business Administration to Assist Restaurants in Receiving Revitalization Fund Grants

NCR Corporation | April 27, 2021

NCR Corporation, the main supplier of start to finish programming and innovation that runs eateries, today reported it is working with the U.S. Independent company Administration (SBA) to help NCR clients get Restaurant Revitalization Fund (RRF) awards.

The café business has been among the hardest-hit areas during the financial plunge brought about by the COVID-19 pandemic. To help bring occupations back and restore the business, the American Rescue Plan set up the $28.6 billion RRF at the SBA. The SBA will direct the assets to the hardest-hit little eateries.

"Eateries have been scrambling to endure the decline brought about by the pandemic," said Dirk Izzo, president, and senior supervisor, NCR Hospitality. "We are submitted and respected to do our part to work with admittance to much-required monetary help for our clients so they can keep their business running."

NCR has cooperated with SBA to give approved deals and monetary data for NCR clients utilizing Silver Back Office or Aloha Insight business examination for their 2020 versus 2019 income to make it simpler for them to apply for an award through the SBA entryway. NCR is additionally working with SBA to give data to clients about applying for the RRF awards.

"The SBA is satisfied to join forces with NCR and others as we begin helping eateries the nation over crushed by the pandemic," said SBA Administrator Isabella Casillas Guzman. "Together, NCR and SBA are assisting cafés with getting the alleviation and backing they need to explore the present COVID-limited commercial center."

NCR is building the applications, programming, and administrations to drive front-end computerized changes that help run the café. NCR is trusted by more than 100,000 eateries, including free administrators, homegrown chains, and worldwide brands across the globe. NCR's thorough contribution incorporates the mark NCR Aloha POS stage and NCR Silver Pro, to give all eateries require to maintain their business, support effectiveness, and increment development.

About NCR Corporation
NCR Corporation is the main programming and administrations drove venture supplier in the monetary, retail, and friendliness businesses. NCR is settled in Atlanta, Ga., with 36,000 workers all around the world. NCR is a brand name of NCR Corporation in the United States and different nations.

About the U.S. Private company Administration
The U.S. Private company Administration makes the American long for business proprietorship a reality. As the simply go-to asset and voice for independent ventures sponsored by the strength of the central government, the SBA engages business visionaries and entrepreneurs with the assets and backing they need to begin, develop or grow their organizations, or recuperate from a pronounced calamity. It conveys administrations through a broad organization of SBA field workplaces and associations with public and private associations.

Spotlight

Australia’s $26 billion industry is rapidly evolving. In a digital age, we need to re-think the way we approach bricks and mortar stores, and create stores and shopping experiences that customers really want. Join IKEA Customer Experience Manager Cass Hall as he hosts a panel of industry experts to tackle the issues of retail today, explores the power of customer experience, and ignites discussion on the store of future.


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POS HARDWARE

Cardknox Expands Support for Unattended Retail With New ID TECH Device Integrations

Cardknox | January 27, 2022

Cardknox, a leading developer-friendly omnichannel payment gateway, today announced its expanded support for unattended retail by integrating with the VP6300 and the VP6800, two self-service payment terminals developed by ID TECH, a global leader in payment peripherals. With the growing demand for cashless and contactless payment options, self-service payment terminals offer merchants increased opportunities to capture sales while providing consumers with a frictionless payment experience. Cardknox's growing portfolio of unattended retail solutions support traditional kiosk and vending machine transactions and open the door to non-traditional offerings such as electronics vending, attraction ticketing, car purchases, parking facilities, public transportation, and more. Research from PYMNTS.com suggests that the unattended market could grow by as much as 70% if consumers who sought to make self-service purchases had access to them—representing a considerable opportunity for unattended retail merchants to expand their customer bases. Furthermore, 38% of consumers who made their most recent purchases from unattended channels would like to use them to shop for non-traditional vending products. Besides catering to growing customer interest, the usage of unattended devices also helps merchants to expand operating hours while minimizing costs. The capability to conduct business without staff allows operations to run late into the night or on holidays—presenting merchants with the opportunity to automate purchases and make sales outside of regular business hours. The ID TECH VP6300 and VP6800 are seamlessly integrated with the Cardknox payment gateway, and offer merchants an all-in-one solution with the capability to: Accept multiple payment types: Both devices support magnetic stripe, EMV chip and contactless cards, and NFC mobile payments. Enhance usability with an intuitive, attractive interface: An integrated display guides customers to tap, insert, or swipe to complete their transaction. Operate indoors or outdoors: Built with durability in mind, the VP6300 and VP6800 are equipped to handle extreme heat or cold. Choose from flexible hardware options: Merchants can select the VP6300, featuring all the essential requirements for payments, or utilize the VP6800's expanded feature set including a larger display for video advertising, an optional camera, and support for all cardholder verification methods. Quickly generate reports: Choose from standard reporting or create custom reports using the Cardknox Merchant Portal. Receive in-house technical support: Cardknox clients enjoy white-glove customer service from its U.S.-based support center. "Unattended payment peripherals are a win-win for merchants and consumers. Consumers can complete cashless transactions around-the-clock while merchants enjoy cost savings and increased revenue. We look forward to seeing how our merchants choose to implement these latest additions to our collection of unattended devices," - Mark Paley, Cardknox's Vice President of Sales. Cardknox offers a full suite of payment solutions for in-store, e-commerce, unattended, and mobile processing, with support for a variety of payment methods. Merchants and developers alike choose Cardknox for its cutting-edge technology, white-glove customer service, and competitive rates. To learn more about Cardknox's support for the ID TECH VP6300 and VP6800, please visit https://cardknox.com/unattended-payments. About Cardknox Cardknox is an omnichannel payment gateway that can be seamlessly integrated with POS systems, ERP software, e-commerce, and mobile platforms. Offering flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates, Cardknox serves thousands of partners and customers across every major industry throughout the U.S., the U.K., and Canada. For more information, visit www.cardknox.com. About ID TECH ID TECH is a global leader in payment peripherals, with sales, manufacturing, and R&D facilities around the world. The company has become a well-established payment solutions provider with extensive experience in data capturing and encryption products and services. Designing dependable, feature-rich products have made ID TECH a leading supplier of Magstripe readers, mobile payment readers, contactless readers, smart card readers, barcode readers, POS keyboards, signature capture devices, PCI-compliant PIN pads, and other specialty products for OEMs, VARs, resellers, distributors, and key end-users. ID TECH provides both standard and custom solutions to support customer requirements.

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RESTAURANT POS

Agilysys To Acquire Resort & Hotel Management Software Provider ResortSuite

Agilysys | December 18, 2021

Agilysys, Inc., a leading provider of next generation SaaS software solutions, announced it has entered into a definitive agreement to acquire ResortSuite, a Canada-based fully integrated property management solution provider focused on the complex multi-amenity and resort market. This acquisition creates the opportunity to bring next generation SaaS solutions to ResortSuite customers who have been served well by a trusted partner for more than twenty years. With unparalleled experience and commitment to the hospitality industry and innovation driven roadmaps and expertise, this combination will enable revenue synergies and delivery of world class integrated hotel property management and contactless capabilities to the global hospitality industry. Only a handful of technology providers have the experience and expertise to offer robust, comprehensive and end-to-end integrated property management solutions which can help run complex resort environments and enable enjoyable guest experiences. This acquisition combines two such providers creating the most compelling hospitality technology unit serving the resort market. Frank Pitsikalis (CEO & Founder of ResortSuite) and his talented team have built a company with deep understanding of hospitality and a long history of providing world class service to some of the most well-known resorts and spas across several regions, including the U.S., U.K. and Canada. Thanks to our successful recent product modernization efforts, ResortSuite customers will enjoy numerous modern technology options including migrating to the cloud.” Ramesh Srinivasan, President & CEO of Agilysys The transaction is expected to close the beginning of January 2022 for approximately 25 million USD in an all-cash deal subject to customary closing conditions. Further details of the transaction will be discussed during the upcoming Agilysys fiscal 2022 third quarter earnings call towards the end of January 2022. CIBC Capital Markets Inc. acted as exclusive financial advisor to ResortSuite. About ResortSuite ResortSuite provides a fully integrated suite of hospitality solutions for the full service and resort market such as property management, spa, golf, sales & catering, retail, food and beverage, ski and concierge applications to manage properties with multiple amenities. ResortSuite operates out of headquarters in Toronto, Ontario and services multiple geographic areas, including Canada, the United States, the United Kingdom and the Caribbean. About Agilysys Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. During recent years, Agilysys has made major investments in R&D and has successfully modernized virtually all their longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

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POS RETAIL

Elo Introduces M60 Pay Android-Powered Mobile Computer With Built-in Payment Capabilities

Elo | January 14, 2022

Elo, a leading global provider of Android-powered interactive devices, today announced a major addition to their mobile computer lineup – the Elo M60 Pay handheld computer. The new device brings payment centerstage to empower retail, hospitality, and entertainment businesses to accept payments in store or on the go – wherever customers are located. "We designed the M60 Pay mobile computer to allow businesses to interact efficiently with their customers, and the reaction from our partner community has been amazing, From line-busting and ticketing to tableside and in-seat payment, the M60 Pay makes decentralizing the checkout process and taking payments at the table, at the seat, around the store or at the counter easy." -Craig Witsoe, CEO, Elo. Built to accept today's popular payment and loyalty cards, the new M60 Pay has a built-in EMV, magnetic stripe reader and NFC for cards with chips, stripes and digital contactless payments. The M60 Pay features a large 6-inch HD touch display, a fast Qualcomm 660 octa-core processor and Android 10 OS with Google Mobile Services. The M60 Pay device is designed to last a full shift with its 12-hour battery life,* and its rugged design is purpose-built to endure commercial use. From Mobile to Fixed POS The M60 Pay computer can transform from a mobile to a fixed POS solution. The optional docking station, expansion module and touchscreen monitor allow your M60 Pay computer to become a fixed counter-based point-of-sale terminal. Payment Processing For L1 and L2 certified applications, the Elo Payment SDK makes it easy to integrate the M60 Pay computer into the payment process flow. Elo's own L3 certification via Elo Pay, a SaaS-based payment gateway solution, will allow businesses to set up the M60 Pay to accept payments without any coding or certification. Elo EssentialEdge™ Simplifies Android for the Enterprise With Elo EssentialEdge for Android, developers, IT managers and business leaders can leverage a uniform and continually growing suite of tools across a broad range of applications. Everything from managing connected peripherals like scanners and payment devices to security settings and OS is supported from an enterprise perspective. Among the powerful new features of the platform are Google zero-touch enrollment and OEMConfig capability for easy device configuration and enrollment in conjunction with any mobile device management software. Elo's Android stack is packed with the tools enterprises need, from peripheral support to custom OS updates and security features. The new M60 Pay computer is EloView® ready. EloView is a SaaS platform and toolset for automated device enrollment, content management and remote device management. Available in three versions, EloView offers a free "Core" version for automated device provisioning and OS updates; "Connect," which enables device provisioning and management with a familiar Android desktop interface and "Control," which provides additional security for customer-facing and unattended devices. The cloud-based platform simplifies and automates device deployment, OS updates and configuration. From managing content to monitoring battery statistics, EloView can reduce operating costs and boost employee productivity. Through EloView, businesses can install Elo Home on the device to create a customized, locked-down interface for business-specific apps. And with OS 360, Elo offers security updates, the latest Android OS upgrades and device enhancements to help ensure Elo Android-based devices are secure and performing optimally throughout their lifecycle. OS 360 seamlessly integrates with EloView allowing users to pre-schedule updates and manage OS versions across their fleet of devices. Whether deploying throughout a stadium or across a 10,000-location restaurant chain, EloView makes device management easy at scale. Accessories Built for Convenience The M60 Pay computer supports multiple accessories to extend functionality, including a docking station, expansion module and multi-bay device charger. Four variations of the M60 Pay computer will be released, including an optional 2D barcode scanner to read 1D/2D barcodes even if scratched, folded or stained and models offering built-in 4G LTE connectivity. All models will be available for order beginning this month. Elo Pay will be released this spring.

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POS SOLUTIONS

Socket Mobile Hosting Free mDL and ISO 18013 Educational Webinar with UL on February 15th

Socket Mobile, Inc. | January 25, 2022

Socket Mobile Inc., (NASDAQ: SCKT), a leading provider of mobile data capture solutions for business applications, is excited to announce that they will be holding a webinar on February 15th, 2022 to explain mobile driver's licenses (mDLs), the ISO 18013 standard, and how their integration into retail POS apps can deliver benefits to both the consumer and merchant. Many states have already begun to roll out systems for mobile driver's license usage. Socket Mobile believes there will be an increasing demand for retail POS apps to support these digital forms of identification as the mDL become an integral part of our lives. This live online seminar will dive into the fundamentals of mDLs, current implementations, and their impact on the retail industry moving forward. About the Presenters: The educational webinar will be featuring speakers Dave Holmes (Chief Business Officer at Socket Mobile) and Alice Chan (Advisor at UL). Dave Holmes of Socket Mobile has over two decades of experience in payments, mobile, IoT and cybersecurity and has been at the forefront of helping to bring those worlds together. "At Socket, we believe strongly that states continuing to rollout mDL will have a big impact on the retail sector. We want our application partners to know the latest developments in this space and how they can benefit from them. We are very excited to bring subject matter expertise from UL to the table and offer this educational webinar for free to our partners," - Dave Holmes, Chief Business Officer at Socket Mobile. Alice Chan is an Advisor at UL, a global independent safety science company with more than a century of expertise innovating safety and security solutions. Alice specializes in identity management and security for clients in the digital identity and payment industries. With their combined experience and different perspectives, Dave and Alice will explore ISO 18013 and mDLs, followed by a LIVE Q&A to address questions attendees may have.

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Spotlight

Australia’s $26 billion industry is rapidly evolving. In a digital age, we need to re-think the way we approach bricks and mortar stores, and create stores and shopping experiences that customers really want. Join IKEA Customer Experience Manager Cass Hall as he hosts a panel of industry experts to tackle the issues of retail today, explores the power of customer experience, and ignites discussion on the store of future.

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