POS SOLUTIONS, POS RETAIL
Arryved | September 21, 2022
Arryved, the industry's most trusted point of sale system, announced today that their system now integrates with Fresh KDS. Fresh KDS is a paperless order management and guest communication system suited for food and beverage businesses of all sizes. In addition to organizing kitchen operations, it allows businesses to seamlessly communicate with guests via SMS texting.Fresh is committed to optimizing kitchen efficiency and the guest experience, pioneering the first cloud-based kitchen display system (KDS). Fresh is the premier innovator in the kitchen display space, focused entirely on driving speed of service, order accuracy, and guest experience. While operators navigate the shift to digital ordering and delivery, Fresh continues to bring previously unavailable enterprise features to independent operators. Fresh offers an intuitive mobile app that beautifully displays orders on a tablet (Android or iOS) in the food production area. Touchscreen ticket management lets KDS users split tickets between kitchen stations, color code tickets based on time elapsed, and even use custom hold times to fire orders at specific times. By improving efficiency and streamlining communication, Fresh KDS ultimately reduces mistakes which results in a better dining experience for guests. From an old school restaurant perspective, which is the way we used to operate, tickets would come in, and the chef or expeditor is standing there shouting out the order. We're just too high volume for that. It was getting to the point where it was slowing us down and it was a detriment to the guest experience," said Jeff Skiba, Director of Hospitality at Captain Lawrence Brewing Company, about the chaos in their kitchen prior to using Arryved's Fresh KDS integration. Now, each cook only sees the dishes they need to make at their particular station, and they don't have to rely on hearing a call from the expeditor. "It's helped us be faster in the kitchen. Speed is key when you have hungry mouths to feed. Plus, Fresh goes above and beyond typical KDS solutions with their SMS notification capabilities. This innovation allows merchants to automatically communicate with guests about their order via text. Merchants can customize messages to guests right from the KDS, notifying them when their order is received and when it's ready for pickup. Streamlined communication lets busy kitchens set clear expectations and offers comforting validation to diners. Partnering with the most advanced KDS out there proves Arryved's commitment to leading the customer experience revolution in food and beverage.
"We're thrilled to be working with Fresh KDS.Regardless of what kind of kitchen our merchants are working with dine-in, takeout, or food trucks this solution significantly improves their operations. It's an integration that sets Arryved apart from standard POS systems."
Stephen Younge, Arryved's newly minted Chief Technology Officer.
Earlier this year, Arryved rebranded, sporting a bright new color palette and community-centric logo. Besides visual updates, the company shared their mission to be a point of service solution for all types of businesses, expanding beyond the craft beverage industry they initially set out to serve. After years of innovating their suite of comprehensive tools and hiring from all parts of the food and beverage industry, Fresh KDS is yet another feature that strengthens Arryved's capabilities. Feedback from our merchants is invaluable," continued Stephen. "We're listening to their needs and innovating our product in response." Arryved's receptiveness has resulted in an unprecedented net promoter score of 88, and a customer retention rate of 98% year-over-year. "If guests are happy, our merchants are happy. And if they're happy, we're doing our jobs right.
Founded in 2016, Boulder, CO based Arryved, Inc. is a point-of-service based software company specializing in the craft food, beverage, and entertainment service industries. In six short years we've grown from being an idea on a taproom coaster, to a revered platform serving hundreds of satisfied accounts. We're a team of tech geeks with relentless passion for, and extensive experience in, the food and beverage industry as both employees and consumers. Our goal is simple: deliver a flexible, reliable, team-centric platform that puts service first in every way. Evolve the archaic Point of Sale system from being a much-maligned obstacle into a flexible Point of Service tool that elevates guest experiences, fosters enhanced server relationships, and provides owners and managers with robust and easily digestible insight to make informed decisions.
ProShop | September 12, 2022
Datanomix, the leader in Automated Production Intelligence™, and ProShop ERP, a leading supplier of digital manufacturing management systems, today announced a partnership to help manufacturers deliver more insights from their operational data. The first of many new features delivers automated job costing analytics that compare ProShop target takt times for part production to actual part performance at the machine. The ability to compare ProShop targets to Datanomix actuals and benchmarks offers complete clarity on gross margin performance on a per part basis relative to machining operations while highlighting where the greatest opportunities for margin improvement exist. Partnering with best-in-breed vendors like ProShop ERP is part of a larger strategy of integrating high-impact sources of data into the Datanomix platform, stated John Joseph, CEO and co-founder of Datanomix. We continue to deliver on our vision of being the analytics engine for manufacturing operational data, delivering live end-to-end factory insights that drive business success and empower manufacturers with the digital leverage they need to harvest efficiency. Our partnership with ProShop ERP brings two leading vendors together who share the same values relative to the experience we are trying to deliver for manufacturers. A ProShop ERP integration is now available inside the Datanomix platform. By enabling this integration, Datanomix automatically matches part numbers in the machine code to those from the ProShop ERP system and extracts target takt times. These targets are integrated into the Datanomix Quote Calibration Report to quickly identify opportunities for margin improvement by comparing the ProShop target takt times to Datanomix actuals and benchmarks. Pre-packaged filters in the report show exactly which jobs to work on —Biggest Winners, Biggest Losers, Losers that Could Be Winners, and Winners with Upside— are a Continuous Improvement leader's dream.
"ProShop ERP is built to store and manage the data that's vital to running a factory, helping manufacturers make better decisions for both their front office and their shop floor. What's important to our customers is what's important to ProShop, and by partnering with Datanomix, we're closing a loop that lets our customers tie true machining costs back into our existing job costing and profitability workflows by refining the exact machine utilization times to augment our current labor, out-of-pocket cost and overhead costs. This gives our shared customers a massive advantage in their ability to improve job margins, and completely remove the guesswork from this process with the information being provided by Datanomix."
Paul Van Metre, co-founder and CEO of ProShop ERP
Knowing how much it really costs to produce parts is the holy grail for precision manufacturers when it comes to job costing and quoting said Greg McHale, CTO and co-founder of Datanomix.With Datanomix, manufacturers get operations data directly from CNC machines, offering an incorruptible window into actual job performance derived while running parts because there is no operator input required. Our partnership with ProShop creates a secret weapon for job margin improvement and, ultimately, EBITDA improvement. And it's just the beginning of our plans to accelerate and automate insights for manufacturers. Hill Manufacturing in Broken Arrow, Oklahoma, is one of many shared customers excited about the Datanomix and ProShop partnership. According to Mike Payne, president of Hill Manufacturing, We've been a ProShop ERP customer for a while, and as we looked at production monitoring solutions, our ProShop rep suggested Datanomix. We loved the real-time operations data with no operator input, and the integration between the two companies. I can see right in Datanomix if I'm running profitable jobs, and I have the feedback in ProShop when I go to quote the same job again or I'm working on a similar part. This puts me in the driver's seat in controlling my job performance and profitability. A demonstration of the combined solution is available by completing an online form on the Datanomix website at www.datanomix.io/schedule-a-demo/. Existing joint ProShop/Datanomix customers can reach out to Datanomix Support to enable the integration. And if you're attending the International Manufacturing Technology Show (IMTS) in Chicago, Illinois from September 12 - 17, visit the East building and stop by to see Datanomix in booth 135958 and ProShop ERP in booth 133027.
Datanomix delivers Automated Production Intelligence for discrete manufacturers with no operator input required. Its core product set includes its flagship Production Monitoring system, along with Digital GEMBA Boards, and Condition Monitoring systems. Based in New Hampshire, Datanomix exists to provide manufacturers with out-of-the-box reports and workflows that align with the way manufacturing people already work, without the need for manual data crunching or workflow disruption.
ProShop is an ITAR compliant, secure, comprehensive, web-based, and paperless shop management system for small to medium precision metalworking companies. ProShop provides real-time insight into every detail of a manufacturing company and is best described as a Digital Manufacturing Ecosystem (DME). ProShop combines the features of ERP, MES, QMS, CMMS, and other software for machine shops, fabricators, job shops, and contract manufacturers. It serves manufacturers in regulated industries who need tight controls on their process and want exacting and timely information to make the best and most profitable decisions.
POS SOLUTIONS, ERP
InComm Payments | September 06, 2022
InComm Payments, a leading payments technology company, today released its 2022 Annual Payments Report, which found that consumers identified convenience and ease-of-use as the top factors influencing their choice of payment method. These factors coincide with a growing preference for contactless payment methods, specifically Tap & Go and mobile wallets, which rounded out consumers' five favorite ways to pay behind debit, credit and cash. The report drew responses from more than 3,200 U.S. consumers in June 2022.
"Brands and retailers should pay attention to shifting consumer preferences to ensure they can meet expectations for convenient payment experiences,Our report highlights trends and attitudes around traditional and emerging payment methods, examining how consumers navigate the wide range of payment options available today."
Brian Parlotto, Executive Vice President at InComm Payments
Personal Payment Apps and Mobile Wallets on the Rise
When asked about the personal payment apps (PPA) and mobile wallets they use and recognize, a little under half of surveyed consumers said they used a PPA, while one quarter of surveyed consumers said they used a mobile wallet recently. Moreover, approximately two-thirds of PPA users said they were satisfied with their chosen app, and nearly three-quarters of mobile wallet users expressed satisfaction with their payment method. PayPal remained the most popular mobile wallet among respondents, while Ca$h App and Zelle saw the largest increase in reported use.
High Satisfaction from QR Code and Barcode Payment Users
Consumer awareness of QR code and barcode payments was flat year over year, but those who recently used the payment method reported an increase in every perceived benefit of the technology, from fast and easy-to-use to reliable and secure. QR code and barcode payments were the only method in this year's report to experience an increase in every type of benefit perceived by users. Overall, traditional payment methods such as debit, credit and cash remain highly ranked by consumers, although satisfaction and use of credit declined year over year. The survey also captured how consumers would plan to pay in specific situations, such as making an everyday in-store purchase or sending money to someone they personally know, and identified differences in payment methods among generations.
About InComm Payments
InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 420 global patents and a presence in more than 30 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga
POS SOLUTIONS, POS RETAIL
Akulaku | September 07, 2022
Akulaku, a leading banking and digital finance platform in Southeast Asia, today announced the Akulaku PayLater partnership with Alipay+, which will allow Indonesian consumers to use its BNPL solution Akulaku PayLater at Alipay+’s global merchants. Alipay+, a suite of global cross-border digital payments and marketing solutions, will now include Akulaku PayLater among its supported digital payment methods, and merchants will be able to access Akulaku PayLater as a payment method.
Consumers and merchants across Indonesia have quickly adopted Akulaku PayLater since its launch in 2016 (previously called Akucicil). The platform’s BNPL functionality provides individuals who have limited credit history with access to a convenient line of credit as well as manageable installment plans. By meeting the increased demand for flexible payment plans and installment purchasing, Akulaku PayLater promotes consumer purchasing power and ensures previously underserved markets can participate in a convenient digital financial service.
“This partnership will lead to a more advanced and convenient financial landscape for customers in Indonesia and throughout Southeast Asia.Through Alipay+, we will quickly scale the pool of merchants accepting Akulaku PayLater, giving our consumers an enhanced user experience and improving the market competitiveness of BNPL products. The combined resources will reach underserved markets with immediate financial services, fostering growth within these regions across industries.”
Fan Zhang, CFO of Akulaku
According to market research firm eCommerceDB, the Indonesian online commerce market grew 32% in 2021 and is currently the ninth largest in the world. Over the next five years, the Indonesian eCommerce market is projected to grow at a yearly rate of 10%, making this partnership a timely solution to meeting the increased demand from Indonesian consumers for online shopping. More than 4,000 merchants are already online in the Akulaku PayLater system online. Over the next two years, Akulaku aims to serve 10,000 online merchants and over 100,000 offline stores with BNPL. “As a newly-emerged but rapidly adopted digital payment method, BNPL brings inclusive financial services to the underbanked communities," said Cheng Guoming, General Manager, Global Partnerships, Alipay+," We see BNPL an important part of the digital payment ecosystem, and are excited to reach this partnership with Akulaku PayLater to enable the communities in Indonesia and other potential markets to enjoy seamless and convenient cross-border payment services and enrich their daily lives through global shopping experience." Introduced in 2020, Alipay+ is designed to enable global businesses, especially small and medium-sized businesses, to accept digital payment methods from various countries and reach hundreds of millions of regional and global consumers.
Akulaku and Alipay+ are also exploring opportunities to further extend their partnership to other markets in Southeast Asia.
Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services. In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform, and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.