POS SOLUTIONS

Infor announced Infor OrderNow, A New Contactless Ordering Solution for Hospitality Industry

Infor | November 06, 2020

Infor today announced Infor OrderNow, a new contactless ordering solution to help the hospitality industry better navigate the operational challenges that the current pandemic presents, while supporting the dining revenue stream in the future. An extension of Infor POS, Infor's powerful cloud-based point-of-sale solution, Infor OrderNow is a new solution released as an adaptation to changes in customer purchase behavior that also provides organizations with a tool to address declining revenue challenges. The hospitality industry, including hotels, restaurants, campus cafeterias, etc., stand to benefit from greater customer satisfaction, increased order accuracy and higher average check totals.
As apprehensiveness about dining out continues to linger, it's more important than ever to provide the hospitality industry with tools to help regain revenue during a culturally changing landscape while adhering to changing virus prevention guidelines, said Rick Kuhlmann, Infor director of product development. "In response to this and the needs of our customers, Infor developed this contactless ordering mobile web application that will provide a frictionless and contactless user experience to give guests the peace of mind of ordering directly from their phone.

Spotlight

In today’s increasingly digital world, the nature and function of building facilities is constantly changing. Facilities managers (FMs) face increasing pressure to adapt to fast-evolving workplace and regulatory requirements. Buildings are expensive to operate and contribute significantly to energy and sustainability challenges. They consume the most energy, accounting for over one-third of final energy consumption globally and are an equally high source of carbon dioxide (CO2) emissions.


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POS HARDWARE

Square Unveils Suite of New Integrated Restaurant Solutions to Help Increase Profitability and Improve Server and Customer Experience

Square | May 20, 2022

Square announced a suite of new software and hardware restaurant solutions. Built on the company’s experience in serving hundreds of thousands of restaurants over more than a decade, these new solutions help restaurants of all types and sizes, particularly full-service restaurants (FSRs), improve their bottom line and increase the efficiency of their operations. Square launched Square for Restaurants mobile POS, which gives servers the power of Square for Restaurants, an all-in-one restaurant POS, in their apron pocket - enabling them to quickly and seamlessly take orders and payments tableside or in line. Restaurants using the Square for Restaurants mobile POS beta program have been able to turn more tables and grow their sales even when they were short on staff. Square for Restaurants mobile POS runs on two handheld devices: Square Terminal and the forthcoming Restaurant Mobile POS kit, and as a launch promotion, restaurants will be able to use the software for $0 per location until early next year and just $50 after the promotional period ends. “We're seeing a lot of additional efficiency in our operations with Square for Restaurants mobile POS because our staff are spending more time on the floor rather than out of reach putting in orders, With the layout of our restaurant, Square for Restaurants mobile POS is saving a lot of physical steps, which has increased staff satisfaction and alleviated some of the stress on their positions. Alcohol sales also rose by 22% and we have seen voids due to out of stock items decline by 57%.” -Frankie DiCarlantonio, owner Scaffidi Restaurant Group. Square also announced Square Stand Mount, a versatile iPad point-of-sale that can be easily affixed to any wall or countertop right out of the box, or used as a kiosk. Coming soon, Square Stand Mount will allow restaurants to optimize space by mounting their POS to their ideal surface and helps waitstaff make checkout more efficient with integrated payments built in. Further, the company announced updates to the broader Square for Restaurants POS system, including: Coursing, a feature that helps restaurants manage the flow of orders to and from the kitchen, is now available on Square Register, Square for Restaurants mobile POS, and Square KDS. Now significantly more powerful, Coursing enables servers to send items as additions to courses already sent to the kitchen. At the same time, prep stations and expeditors will soon be able to flip between viewing everything fired, held, or completed, improving ticket readability, reducing errors, and providing diners an exceptional hospitality experience. Square KDS will soon enable restaurants to route tickets from a specific POS to a specific KDS, giving restaurants more flexibility in how they organize their kitchens to better support growing delivery and pickup orders. Along with other recent KDS feature launches such as seating and kitchen-facing names, restaurants can now use KDS as a full digital replacement for messy and expensive kitchen printers. Square’s powerful ecosystem offers first- and third-party integrations to seamlessly and efficiently power every element of a restaurant’s business operations, from delivery orders to team management. With Square Loyalty, sellers can schedule one-off or recurring promotions to drive more business on slower days. Square Payroll can help restaurants attract and retain staff in a challenging hiring market, with popular employee features such as On-Demand Pay, which enables W-2 employees to access up to 50% of their earned income before the pay period ends. Square will soon be introducing its first reservation & table management system integration with OpenTable, which will allow restaurants the ability to connect the data from their POS with the data from their OpenTable reservations system, unlocking better, more personalized customer experiences. Restaurants can now use SoundHound to take voice orders automatically without having to dedicate their limited staff to answering the phone, and this summer will be able to power their own delivery services (and maintain higher margins) via new integrations with Cartwheel and Vromo. “Square is dedicated to building the most robust ecosystem of products and services for restaurants of all types and sizes - from multi-location FSRs to QSRs, bars, breweries, and everywhere in between, No two restaurants are exactly alike and one solution doesn’t always fit all. That’s why we’re constantly working to grow and improve our suite of first-party products and partner integrations to enable restaurants around the globe to thrive in 2022 and beyond.” -Bryan Solar, Head of Restaurants at Square. Restaurant operators attending the National Restaurant Association Show from May 21-24 can visit Square’s booth #6057 for a preview of Square’s new and existing restaurants product suite. Attendees who meet with our Sales team and sign up with Square at the NRA Show will receive 3 months of Square SaaS software and may qualify for additional discounts on hardware and from Square partners. Square is also launching a new referral program available for a limited amount of time - offering exclusive perks to both the referrer and the referred as well as custom promotions for the Illinois Restaurant Association members - our latest partner.

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RESTAURANT POS

Givex Hong Kong Announces Launch of GivexPOS in Fine Dining Restaurant with Three Michelin Stars

Givex | July 14, 2022

Givex Information Technology Group Ltd. announced today the upcoming mid-July launch of GivexPOS in a fine dining restaurant with three Michelin stars in Hong Kong, the first in a five-unit, multi-branded restaurant group. "In the last 20 years, Givex has proven to be a global tech leader, with more than 100,000 active locations that utilize our POS, gift card, loyalty and other products, Our recent new partnerships in Hong Kong show that GivexPOS is successful in markets across the globe, and in all types of restaurants, from QSRs to fine dining establishments and everything in between. Givex delivers the technology innovation that our partners strive for, We are thrilled to be expanding our reach in Asia, and look forward to being a key partner in our clients' growth." -John Sydoruk, Givex Managing Director, AsiaGivex. Givex is a comprehensive global customer engagement and business insights platform. In addition to GivexPOS, Givex offers gift card and loyalty programs, payment systems and robust analytics to help its clients make efficient business decisions. The recent partnerships in Hong Kong mark the next step in Givex's continued international growth. About Givex- Givex (TSX: GIVX;OTCQX: GIVXF) is a global fintech company providing merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands, comprising approximately 100,000+ active locations across more than 100 countries.

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POS SOLUTIONS

Promenade Launches Point of Sale Management Solution for Florists Across America

Promenade | July 18, 2022

Promenade Group today announced a streamlined, integrated business management platform for florists with the availability of BloomNation powered by Promenade POS. Complementing the acclaimed capabilities of the BloomNation e-commerce storefront solution, Promenade POS eliminates the complication of running online and in-store sales separately. Operating as a single platform, BloomNation powered by Promenade POS allows florists to run their flower shop with a complete set of management solutions for ordering, delivery, invoicing, proposals, and more. Originally called BloomNation, Promenade Group has spent 12 years working with local florists and understanding what shop owners need to successfully run a business. Promenade POS was built from the ground up specifically for florists – the complete platform provides the tools to manage online and in-store orders, build relationships with customers, run the back-office business, and generate repeat business. "Florists are creative artists, focused on designing beautiful arrangements that touch people's hearts and celebrate every day and special occasions, Promenade is committed to providing solutions that simplify and streamline business management tasks with a tightly integrated POS and e-commerce storefront allowing florists to focus on what they do best." -Farbod Shoraka, co-founder and CEO of Promenade. The Promenade POS solution allows florists to better manage inventory, response time, and fulfillment process with one place to store, organize, find, and process both e-commerce and in-store orders. The POS system is designed to improve efficiency and simplify back-office operations for florists. Additionally, it provides a solution to quickly respond to changing market dynamics with a cloud-based solution managed and continually updated by Promenade. Promenade's tightly integrated POS solution and online storefront put the power and time back in the hands of florists and allows them to do what they do best – impress and delight customers with creativity and service. Promenade POS and the e-commerce storefront enables florists to: Take orders anywhere, anytime, and on any device — in-store, online, or in the back office Accept any debit/credit card (Visa, MC, Amex, Discover), or accept contactless/NFC, magstripe or chip cards with the Promenade POS in-store card reader Easily manage house accounts and bill monthly or on-demand Organize and send detailed invoices to clients—with online payment options Build branded, customized proposals for large events and weddings, and follow up with an invoice Manage customer data within a sophisticated, built-in CRM system Provide data security and privacy with Stripe integration and private cloud deployment About Promenade Group- Promenade started as BloomNation in 2010 with a clear vision of empowering local businesses with the technology, knowledge, and support to attract and retain customers with a best-in-class experience. The Promenade e-commerce platform offers an intuitive online sales and shopping experience for thousands of neighborhood businesses across the country. From flowers to food to liquor, Promenade empowers small business owners with the tools they need to reach new customers, grow online sales, and easily manage both online and in-store orders.

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POS HARDWARE

Clip.mx continues to Lead the Digital Transformation of Mexico's Commerce with New Suite of Products.

Clip.mx | May 30, 2022

Clip, Mexico's leading digital payments and commerce platform, announced several new innovations to their products which grant merchants in Mexico better access to digital payments and financial services. Over 75% of Clip merchants transacted with cash only before joining Clip. Today, two out of three merchants that join Mexico's digital payments system use Clip's products. "Our experience and strong relationship with customers inspired us to develop the most comprehensive digital payment system in the industry, one that meets the needs of all merchants and encourages their growth. Clip is for everyone and today we have products for any business, regardless of size, industry or location," - Adolfo Babatz, founder and CEO of Clip Mexico. In their recent launch event, 'reCONNECT,' Clip highlighted its evolution to becoming the number one payments platform in Mexico and showcased the company's latest innovations. Among the products and solutions that Clip launched, there were three point-of-sale terminals - Clip Mini, Clip Pro 2 and Clip Stand -, three Remote Payments software features - QR Code, Payment Link, URL Link -, and two hardware accessories - Clip Cashbox and Clip Printer. Key highlights include: Clip Stand – the main featured product of the event, the most complete point of sale terminal with a 16-inch HD portable touch screen, a camera with a reader to photograph products and scan both barcodes and QR codes, a free digital catalog to manage inventory and sales, and unlimited free internet on all transactions. Remote Payments 2.0 – allows merchants to generate QR codes for contactless payments, custom links for card-not-present sales, and trade links to centralize payments from a permanent link. Clip Cashbox and Printer – the Cashbox allows merchants to manage both cash and credit securely in one place, while the Printer generates printed orders, receipts, and daily sales summaries without the need for a link. This diverse set of hardware and software provides merchants with the ability to process payments - including national and international credit, debit, voucher cards and contactless payments - with more than 19 banks and partners. Merchants can process payments with or without a cell phone, tablet or internet access. Clip products also give merchants access to key functions at no additional cost, such as inventory management and selling cell phone airtime top-ups. With these innovations, Clip reinforces its commitment to driving financial inclusion in Mexico by broadening access to digital payment solutions for Mexico's thousands of small and medium-sized businesses. About Clip Clip is the leading commerce and digital payment platform that is empowering businesses in Mexico to interact and transact with its consumers more effectively through innovative technologies, best-in-class customer service, and the ability to accept all payment methods digitally. The company has more than 1,000 employees with offices in Mexico City, Guadalajara, Salt Lake City, and Buenos Aires.

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Spotlight

In today’s increasingly digital world, the nature and function of building facilities is constantly changing. Facilities managers (FMs) face increasing pressure to adapt to fast-evolving workplace and regulatory requirements. Buildings are expensive to operate and contribute significantly to energy and sustainability challenges. They consume the most energy, accounting for over one-third of final energy consumption globally and are an equally high source of carbon dioxide (CO2) emissions.

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