POS RETAIL

Iconex Acquires Phoenix-Based Liberty Greenleaf

Iconex | May 11, 2022

Resturtpyment_News.jpg
Iconex, the world’s leading provider of highly differentiated label solutions and low-cost paper receipts, today announced the acquisition of Liberty Greenleaf. Founded over three decades ago, Liberty Greenleaf is one of the premier manufacturers of point-of-sale (POS) and industrial packaging solutions, with operations in Phoenix, Arizona and Morristown, Tennessee. Financial terms of the transaction were not disclosed.

“The addition of Liberty Greenleaf’s paper receipt business to Iconex will allow us to provide even better service to our customers, delivering unmatched product quality, service, innovation and consistent supply, This transaction, which is fully aligned with our long-term growth objectives, also strengthens our position as one of the world’s leading providers of low-cost paper receipts.”

- Iconex Chief Executive Officer Craig A. Gunckel.

Iconex aims to serve the markets in which it operates exceptionally well through strong knowledge of local industry nuances, combined with the scale, product range and consistency of supply enabled by its international reach. After the transaction, Iconex will maintain customers in all 50 states and internationally in Europe and Canada.

Liberty Greenleaf Chief Executive Officer Michael J. Rapier is a 30-year printing and paper veteran who has deep understanding and insight into the global POS paper business. He is currently president of the Paper Receipts Converting Association (PRCA) and will join the Iconex team as executive vice president leading the company’s combined paper business.

About Iconex
Iconex is the world’s leading low-cost provider of paper receipt and variable print label solutions that transform business processes to drive profitability, productivity, customer satisfaction and sustainability. A tradition of innovation dating back to 1887 is woven into the fabric of Iconex’s identity beginning with the company’s invention of the paper receipt, which revolutionized business transactions. That spirit of innovation continues with the introduction of Iconex Sticky Media™, Sticky Media G2 and other patented innovations that are relied on by several of the world’s largest companies in food & beverage, retail, quick service restaurants, grocery, pharmacy, manufacturing and distribution and logistics to streamline operations, leading to an improved customer experience. For more information, please visit iconex.com.

About Liberty Greenleaf
Liberty Greenleaf manufactures high quality paper products while adhering to our core values of passion, balance, accountability, growth and resourcefulness. Those values are just as important to us today as they were when we opened our doors in 1987. More than 30 years later, we operate as a leading supplier of point-of-sale and industrial packaging paper out of two state-of-the-art facilities.

Spotlight

The emerging contours of the new world of work in the Fourth Industrial Revolution are rapidly becoming a lived reality for millions of workers and companies around the world. The inherent opportunities for economic prosperity, societal progress and individual flourishing in this new world of work are enormous, yet depend crucially on the ability of all concerned stakeholders to instigate reform in education and training systems, labour market policies, business approaches to developing skills, employment arrangements and existing social contracts. Catalysing positive outcomes and a future of good work for all will require bold leadership and an entrepreneurial spirit from businesses and governments, as well as an agile mindset of lifelong learning from employees.


Other News
POS SOLUTIONS

Toast Enhances Mobile Order and Pay Solutions to Help Restaurants Increase Sales, Collect Guest Data and Navigate Labor Challenges

Toast | May 24, 2022

Toast (NYSE: TOST), the all-in-one digital platform built for restaurants, today announced enhancements to its mobile ordering, payments and digital menu solutions, lowering the barrier to entry for restaurants to adopt mobile-first, guest-led technology in a challenging labor environment. With Toast, guests can easily scan a QR code to browse the menu, order, and pay, all from their mobile device. Key new updates will include server-started ordering, allowing both servers and guests to start and add to a tab and customizable digital menus by service area, such as the patio, takeout window and full table service. In addition, Toast Digital Menus and Mobile Payments are now included within Toast's industry leading restaurant POS at no extra cost. The restaurant industry is undergoing massive change. A majority of guests now say they are likely to view a menu or order a meal through their mobile device. Nine out of ten restaurant operators say being understaffed is having a significant or moderate impact on their restaurant’s ability to grow and succeed.2 With Toast Mobile Dining Solutions, guests at full service restaurants no longer have to wait on servers to add to their order or checkout, and guests at quick service restaurants can now skip the line to order their meal. Restaurants of any size or concept may be able to increase sales and tips, collect valuable data on each transaction to build guest loyalty, and navigate the labor shortage with a more efficient service model. They can also introduce more dynamic menus and pricing in the face of rising supply costs and inflation. “As restaurants navigate an unprecedented labor environment, rising costs and changing guest preferences, digital menus, mobile ordering and payments are becoming more mainstream, With Toast's new mobile dining solutions, everyone benefits. Restaurant owners have the ability to increase sales, build guest loyalty and make their staff more efficient, employees can serve more tables and earn more tips, and guests don’t have to wait for checks or wait in a line." -Aman Narang, president and co-founder of Toast. “People love the fact they can order on their own. It’s the fact that customers can choose the way they want to place orders - it’s giving them the option. ‘Where can I find my server?’ Oh. I’ll just use a QR code, The beauty of Toast is it's one system, you don’t have to deal with integrations.” -Ilya Alter, Co-Owner, Dacha Beer Garden. “With Mobile Order & Pay, our tips more than doubled. I split the tips between all the employees…there are dishwashers that are now making $35 an hour, My employee retention is now through the roof, it’s pretty awesome.” -Danny Rosa, Manager, New England Lobster Market & Eatery. The enhanced Toast Mobile Order and Pay solutions are a fully-integrated and flexible suite of products that help restaurants to: Increase revenue and tips - Toast gives guests the option to browse, order and pay from their mobile device, and restaurants using Toast Mobile Order & PayTM typically see an average 10% increase in revenue3. Dynamic, digital menus can be updated in real-time without wasting time or money printing new menus when an item is no longer available or to test new pricing and combinations. Restaurants will be able to offer customizable menus by service area, such as the patio, bar/lounge, takeout window and full table service. Additionally, restaurants can customize the tip options guests see and set a default to help increase tip sizes. Combat the labor shortage with a more efficient service model - Restaurants can simplify checkout for guests and staff, allowing for card pre-authorization and the ability for guests to pay quickly and easily. For the first time, both guests and servers at restaurants on the Toast platform can now start or add to their tab, allowing guests to order through their device or through the server with everything synced to one tab. Collect data on each transaction to keep guests coming back - Restaurants are facing competition from third-party platforms for guest loyalty and data. Now, restaurants can take direct control of their guest relationships by prompting them to join loyalty programs at checkout, whether on or off-premise. Restaurants also have the ability to collect guest data on each transaction that can be leveraged to power their marketing and loyalty programs. On average, Toast restaurants generate up to $2,800 in sales per campaign with email marketing and increase loyalty signups by 25% with mobile payments4. Toast is at the forefront of innovative guest-facing restaurant technology, whether it be the Toast Go® handheld point-of-sale, digital menus or mobile ordering powered by QR codes. Today’s updates create value and flexibility for all restaurants, regardless of format: Full Service Restaurants can free up server time so they can focus on more table touches and recommendations. On average, checkout using Toast mobile payments can save servers four minutes per table when compared to traditional methods5. Quick Service and Fast Casual Restaurants can allow guests to skip lines, order from their mobile device and get text notifications when their order is ready. On average, guests tip on 18% more transactions at QSRs when they pay through Toast Mobile Order & Pay™ vs. standard checkout.6 Restaurant owners and operators can learn more about Toast and schedule a personalized demo here. About Toast Toast [NYSE: TOST] is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a single platform of software as a service, or SaaS, products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants streamline operations, increase revenue and deliver amazing guest experiences.

Read More

RESTAURANT POS

Raydiant and TRAY Partner, Offering a POS-powered Digital Signage Solution That Makes Running a Restaurant Easier

Raydiant | March 25, 2022

Enterprise digital signage and in-store experience provider Raydiant announced the launch of their strategic partnership with restaurant management platform TRAY. The modern TRAY POS system streamlines transactions across end points (table, online, curbside, pickup and delivery), optimizing the guest experience while automating back of house processes. For guests, the system means more convenient ordering and payment options, shorter wait times and instant access to loyalty points and customer perks. For brick-and-mortar restaurants it means easier third-party integrations, resulting in more revenue and better staff productivity. Now, a strategic partner in Raydiant's marketplace of over 100 apps, the integration with TRAY offers a variety of benefits to both restaurant customers and their back of house staff: Automatically update your Raydiant-powered digital menu boards to reflect real-time item availability and pricing. If you 86 the avocado toast, it comes off the menu instantly - creating less disappointment and confusion for customers. Coming soon: Motivate restaurant staff by offering gamified contests around limited time offers (LTOs) and other sales activity - connected directly to your TRAY POS data. Raydiant's employee engagement platform for brick-and-mortar lets you create contests to track who sells the most of your LTO (Hawaiian pizza, anyone?), and offers a personalized recognition and reward platform to celebrate your winner at contest end. "Your customer experience will define your ability to not just survive, but thrive as a modern brick-and-mortar. At a time when capturing customer loyalty is more important than ever, restaurants need a way to offer a more memorable and personalized in-location customer experience. One integral place this happens is at the point of sale. Customers entering your restaurant want to make decisions quickly, and have the opportunity to discover new menu items. By partnering with TRAY, we can get customers the information they need about the menu items they crave, and streamline back of house operations for hard-working restaurant staff." Raydiant's CEO, Bobby Marhamat "Both Raydiant and TRAY have the goal of creating the kind of in-location experiences that keep customers coming back," says TRAY CEO, Peter Kellis. "That's why this partnership is so ideal, and why we're so excited for this integration." About Raydiant Raydiant is the AI-powered, in-location experience management platform of choice for the world's largest brands in restaurant, retail, banking and more. With Raydiant, franchise managers, IT, marketing and communications executives can more effectively scale their brick-and-mortar operations, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keeps customers coming back and buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey's BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April 2017, Raydiant is headquartered in San Francisco, California and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, and Ron Conway.

Read More

POS HARDWARE

Posiflex Will Showcase Innovative Retail Solutions at NRF 2022, Including New Point-of-Sale Terminals for the Post-Pandemic Era

Posiflex | January 07, 2022

Posiflex is pleased to join National Retail Federation’s Big Show for 2022 and will be showcasing its latest point-of-sale solutions in booth #5919. After a two-year-long hiatus from a live NRF show, anticipation is at an all-time high, and Posiflex is excited to exhibit its full line of point-of-sale (POS) terminals, kiosks, tablets and more—along with a few surprises—optimized for retailers in search of powerful and flexible post-pandemic solutions for their operations. In addition, Posiflex will showcase a new line of POS terminals for today’s retail demands, including the versatile XT7315, and exciting, fresh models from the new RT6000 Series: the RT6015 and RT6016. The XT7315 comes with a wide selection of processors that can suit virtually any point-of-sale requirement. Running on Windows 10 IoT Enterprise OS platform, the XT7315 is housed in a stylish, durable exterior and has a well-designed base that allows for optimal cable management. With its choice of processors, plus a multi-position folding base and a fanless design, the XT7315 continues the excellence of quality and performance that the line of Posiflex XT Series is well-known for. The new RT6000 Series includes two models: the RT6015 and RT6016, both providing a selection of Intel processors geared for maximum performance and uptime. The main difference between the two models is the display size, with the RT6015 having a 15”/4:3 standard-ratio touch screen display and the RT6016 having a 15.6”/16:9 widescreen-ratio touch screen display. Running on Windows 10 IoT Enterprise and sporting the same exceptional characteristics from the RT Series family, including sleek aesthetics, durability, performance, and reliability, the Posiflex RT6000 Series is an ideal fit for Retail, Hospitality or Specialty-Service establishments. “With rigorous HALT/HASS testing and total in-house manufacturing that all our products experience, our new XT7315 and RT6000 terminals extend the Posiflex legacy of providing top-notch point-of-sale hardware for today’s challenging atmosphere and customers’ demands, We look forward to introducing these exceptional products along with the rest of our latest solutions at NRF 2022.” -Doyle Ledford, VP of Sales & Marketing for Posiflex. About Posiflex Since 1984, Posiflex has designed and manufactured award-winning POS terminals and peripherals. Posiflex has since grown exponentially to provide not only full-service POS stations, but also versatile self-service kiosks, state-of-the-art mobile tablets, and scalable embedded PC solutions. Renowned worldwide in the retail and hospitality industries, Posiflex is a proven leader in POS hardware for Windows and Android OS. More than 30 patents and numerous awards have been won for product innovation, design, and reliability.

Read More

POS HARDWARE

Square Unveils Suite of New Integrated Restaurant Solutions to Help Increase Profitability and Improve Server and Customer Experience

Square | May 20, 2022

Square announced a suite of new software and hardware restaurant solutions. Built on the company’s experience in serving hundreds of thousands of restaurants over more than a decade, these new solutions help restaurants of all types and sizes, particularly full-service restaurants (FSRs), improve their bottom line and increase the efficiency of their operations. Square launched Square for Restaurants mobile POS, which gives servers the power of Square for Restaurants, an all-in-one restaurant POS, in their apron pocket - enabling them to quickly and seamlessly take orders and payments tableside or in line. Restaurants using the Square for Restaurants mobile POS beta program have been able to turn more tables and grow their sales even when they were short on staff. Square for Restaurants mobile POS runs on two handheld devices: Square Terminal and the forthcoming Restaurant Mobile POS kit, and as a launch promotion, restaurants will be able to use the software for $0 per location until early next year and just $50 after the promotional period ends. “We're seeing a lot of additional efficiency in our operations with Square for Restaurants mobile POS because our staff are spending more time on the floor rather than out of reach putting in orders, With the layout of our restaurant, Square for Restaurants mobile POS is saving a lot of physical steps, which has increased staff satisfaction and alleviated some of the stress on their positions. Alcohol sales also rose by 22% and we have seen voids due to out of stock items decline by 57%.” -Frankie DiCarlantonio, owner Scaffidi Restaurant Group. Square also announced Square Stand Mount, a versatile iPad point-of-sale that can be easily affixed to any wall or countertop right out of the box, or used as a kiosk. Coming soon, Square Stand Mount will allow restaurants to optimize space by mounting their POS to their ideal surface and helps waitstaff make checkout more efficient with integrated payments built in. Further, the company announced updates to the broader Square for Restaurants POS system, including: Coursing, a feature that helps restaurants manage the flow of orders to and from the kitchen, is now available on Square Register, Square for Restaurants mobile POS, and Square KDS. Now significantly more powerful, Coursing enables servers to send items as additions to courses already sent to the kitchen. At the same time, prep stations and expeditors will soon be able to flip between viewing everything fired, held, or completed, improving ticket readability, reducing errors, and providing diners an exceptional hospitality experience. Square KDS will soon enable restaurants to route tickets from a specific POS to a specific KDS, giving restaurants more flexibility in how they organize their kitchens to better support growing delivery and pickup orders. Along with other recent KDS feature launches such as seating and kitchen-facing names, restaurants can now use KDS as a full digital replacement for messy and expensive kitchen printers. Square’s powerful ecosystem offers first- and third-party integrations to seamlessly and efficiently power every element of a restaurant’s business operations, from delivery orders to team management. With Square Loyalty, sellers can schedule one-off or recurring promotions to drive more business on slower days. Square Payroll can help restaurants attract and retain staff in a challenging hiring market, with popular employee features such as On-Demand Pay, which enables W-2 employees to access up to 50% of their earned income before the pay period ends. Square will soon be introducing its first reservation & table management system integration with OpenTable, which will allow restaurants the ability to connect the data from their POS with the data from their OpenTable reservations system, unlocking better, more personalized customer experiences. Restaurants can now use SoundHound to take voice orders automatically without having to dedicate their limited staff to answering the phone, and this summer will be able to power their own delivery services (and maintain higher margins) via new integrations with Cartwheel and Vromo. “Square is dedicated to building the most robust ecosystem of products and services for restaurants of all types and sizes - from multi-location FSRs to QSRs, bars, breweries, and everywhere in between, No two restaurants are exactly alike and one solution doesn’t always fit all. That’s why we’re constantly working to grow and improve our suite of first-party products and partner integrations to enable restaurants around the globe to thrive in 2022 and beyond.” -Bryan Solar, Head of Restaurants at Square. Restaurant operators attending the National Restaurant Association Show from May 21-24 can visit Square’s booth #6057 for a preview of Square’s new and existing restaurants product suite. Attendees who meet with our Sales team and sign up with Square at the NRA Show will receive 3 months of Square SaaS software and may qualify for additional discounts on hardware and from Square partners. Square is also launching a new referral program available for a limited amount of time - offering exclusive perks to both the referrer and the referred as well as custom promotions for the Illinois Restaurant Association members - our latest partner.

Read More

Spotlight

The emerging contours of the new world of work in the Fourth Industrial Revolution are rapidly becoming a lived reality for millions of workers and companies around the world. The inherent opportunities for economic prosperity, societal progress and individual flourishing in this new world of work are enormous, yet depend crucially on the ability of all concerned stakeholders to instigate reform in education and training systems, labour market policies, business approaches to developing skills, employment arrangements and existing social contracts. Catalysing positive outcomes and a future of good work for all will require bold leadership and an entrepreneurial spirit from businesses and governments, as well as an agile mindset of lifelong learning from employees.

Resources