POS RETAIL

Diebold Nixdorf Helps Retailers and Their Customers Reduce Printed Receipts

Diebold Nixdorf | May 25, 2022

rece_News.jpg
Diebold Nixdorf (NYSE: DBD), a world leader in driving connected commerce for the retail and financial industries, announced the launch of Vynamic® Digital Receipt, a sustainable solution to reduce the amount of thermal paper receipts. Consumers can receive digital receipts via QR code at the point of sale (POS) without the need to register or via their retailer's app, so they have it available whenever necessary. Retailers can easily add accessible promotions and offers to strengthen customer loyalty, while significantly saving costs and reducing their environmental impact.

Every retail transaction requires a receipt: Retailers must issue them to be legally compliant, and customers must present them to return an item or make a warranty claim. Based on this traditional approach of using thermal paper, millions of printed receipts are produced, resulting in retailer's incurring unnecessary expenses as well as adversely impacting the retailer's sustainable footprint. Further, customers often struggle with storing them as thermal paper receipts gradually fade as they are susceptible to heat and UV light.

Now, Diebold Nixdorf supports retailers and customers to digitize this process with Vynamic Digital Receipt, a new solution based on technology from anybill. Diebold Nixdorf has integrated Vynamic Digital Receipt into its POS solution ecosystem of the cloud-native Vynamic® Retail Platform, performing as a sustainable interface to the customer. Thus, customers are not constrained to only printed receipts, retailers have the ability to present a QR code on a customer-facing screen* at the point of sale. Customers can subsequently scan this code without the need to be registered. The digital receipt can then be stored on the customer mobile device without worrying about storing or fading of physical receipts anymore. Additionally, there are numerous environmental benefits such as: a typical supermarket can reduce 1 ton of waste, 50,000 liters of water, 10,000 kWh energy and 1 ton of carbon dioxide per year when all receipts are created digitally**. The retailers themselves benefit from significant savings achievable with digital receipts compared to thermal paper costs, an improved footprint and this offers retailers the ability to add additional content to digital receipts to advertise promotions and recommendations based on the customer's purchase.

Alternatively, digital receipts can be integrated into existing retailer apps and customers can be invited to join a loyalty program. Each time the customer makes a purchase, they scan the customer card that is displayed via consumer app or their digital wallet and benefit from loyalty rewards when linked to their loyalty card.

"Digitizing receipts creates a triple-win situation for retailers, customers and the environment. We always look for ways to simplify retail processes and make them more efficient and sustainable. Supporting our retail customers with a solution for digital receipts that is easy to integrate into their POS system creates strong benefits and offers different ways to engage with shoppers according to their shopping habits."

- Ilhami Cantadurucu, vice president Retail Global Accounts, at Diebold Nixdorf

Diebold Nixdorf will showcase Vynamic Digital Receipt at this year's EuroCIS, taking place May 31 – June 2 in Düsseldorf. Please register here to schedule a demo at Diebold Nixdorf's booth #D25, located in hall 9.

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce. They automate, digitize and transform the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, their integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 22,000 employees worldwide.

Spotlight

Retail looking to cement customer loyalty in today’s digitized economy must create customer centric shopping experiences. This requires a holistic strategy that uses emerging technologies to curate personalized customer experience journeys.


Other News
POS SOLUTIONS

Cardknox Announces Integration with the Verifone M400 and e285 Payment Terminals

CARDKNOX | August 17, 2022

Cardknox, a leading developer-friendly payment solutions provider, today announced its integration with the M400 and the e285, two payment terminals developed by Verifone, a fintech leader providing valuable end-to-end payment solutions. By offering support for the broadest range of terminal options, merchants are able to keep up with the latest consumer payment preferences for card-present transactions. At the same time, software developers and ISVs benefit from Cardknox's plug-and-play payment integrations for a wide range of POS and e-commerce systems.With the growing demand for cashless and contactless payment options, these two payment terminals from Verifone bring merchants increased opportunities to capture sales while providing consumers with a frictionless payment experience. Ideal for the retail, restaurant, and hospitality industries, the M400 and e285 terminals feature high-definition touchscreen displays, superior battery life, a range of connectivity options, and support for all major payment methods — including contactless, mobile, and EMV.The M400 is the perfect countertop terminal for elevating the multilane experience. With a sleek, innovative design and a stunning multitouch display, this powerful device provides customers with all the latest payment technology. And for merchants on the go, the e285 handheld mobile point-of-sale is the perfect solution, featuring Bluetooth and WiFi connectivity and long-lasting battery life. The Verifone M400 and e285 are seamlessly integrated with the Cardknox payment gateway and offer merchants an all-in-one retail solution with the capability to: Integrate seamlessly: The M400 and e285 offer plug-and-play integration with the Cardknox payment gateway, one of the industry's leading omnichannel payment solutions that delivers fast processing at the lowest rates. Accept multiple payment types: Both devices support NFC mobile wallets, magnetic stripe, EMV chip, and contactless cards. Intuitively manage transactions: Generate reports, locate transaction history, and process sales and refunds — all in one place with the Cardknox Merchant Portal. Receive in-house technical support: Cardknox clients enjoy white-glove customer service from its U.S.-based support center. "Through our partnership with Verifone, we're excited to offer two new card-present payment processing options that can meet our merchants' needs across a wide range of industries, Mark Paley, Cardknox's Vice President of Sales. At Cardknox, we strive to provide cutting-edge hardware options so that our clients can always keep up with the latest trends." Mark Paley, Cardknox's Vice President of Sales. About Cardknox Cardknox offers a full suite of payment solutions for in-person, online, and mobile channels with support for a variety of payment methods. Merchants and developers alike choose Cardknox for its cutting-edge technology, white-glove customer service, and competitive rates. About Verifone Verifone is a FinTech leader providing valuable end-to-end payment and commerce solutions to the world's best-known retail brands, major financial institutions, and directly to more than 600,000 merchants alike. The company's global services platform is built on a four-decade history of innovation and uncompromised security and handles 10.4B+ online and in-store transactions annually, totaling more than $440B. Trusted and recognized by consumers for its growing footprint of 35 million devices in more than 150 countries, businesses choose Verifone for its global scale, local capabilities, omnichannel prowess, and solution flexibility. Learn more at Verifone.com.

Read More

POS RETAIL

Teamwork Commerce Partners With Endear to Provide In-Store Clienteling Solution for Retailers

Teamwork Commerce | August 23, 2022

Teamwork Commerce, a global retail management solution, has today announced its partnership with Endear, the leading retail and eCommerce CRM software company, to provide an in-store clienteling solution to retailers globally. Endear's all-in-one clienteling tool integrates seamlessly with Teamwork Commerce's full-scale commerce solution to deliver a retail CRM that is fully equipped with the data retailers need to drive more sales. Clienteling enables retailers to utilize customer information to create personalized experiences with their customer base. A critical part of the sales experience, clienteling focuses entirely on building relationships with customers and increasing lifetime value through personalization, data, and ultimately, loyalty building. The Teamwork Commerce and Endear joint solution delivers clienteling on a mobile device, equipping retailers with a flexible in-store clienteling solution with powerful omnichannel capabilities. Together, Teamwork Commerce and Endear will empower retailers with a fully omnichannel mobile retail solution with clienteling capabilities. Users will be able to leverage customer data that spans the physical and digital retail presence, including customer order history and purchase behavior. "We are so thrilled to be partnering with Teamwork to offer a smarter, more personalized solution for retailers to build lucrative relationships with their customers. Clienteling is something that every store should leverage as a strategy for growth and customer retention, and now with our partnership, they can". Leigh Sevin, Co-Founder at Endear About Endear Endear is changing the way omnichannel brands around the globe are clienteling with customers. With a fully integrated solution like Endear, brands can access numerous key customer data points to see a holistic view of their customers and connect accordingly. Endear is on a mission to create true cohesion between online shopping and brick-and-mortar — ultimately making a more positive shopping experience for everyone. To learn more, visit us at www.endearhq.com. About Teamwork Commerce Teamwork Commerce is a leading Omnichannel Solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. They also boast an ecosystem of integrations with top solutions making unified commerce a seamless activity. Teamwork works closely with its partners to ensure it utilizes cutting-edge technology to meet the needs of the ever-changing retail landscape. Top retailers in over 20 countries globally use Teamwork Commerce to take the friction out of retail, providing their customers with the best possible experience.

Read More

ERP

Datanomix and ProShop ERP Partner to Deliver Automated Job Costing and More for Precision Manufacturers

ProShop | September 12, 2022

Datanomix, the leader in Automated Production Intelligence™, and ProShop ERP, a leading supplier of digital manufacturing management systems, today announced a partnership to help manufacturers deliver more insights from their operational data. The first of many new features delivers automated job costing analytics that compare ProShop target takt times for part production to actual part performance at the machine. The ability to compare ProShop targets to Datanomix actuals and benchmarks offers complete clarity on gross margin performance on a per part basis relative to machining operations while highlighting where the greatest opportunities for margin improvement exist. Partnering with best-in-breed vendors like ProShop ERP is part of a larger strategy of integrating high-impact sources of data into the Datanomix platform, stated John Joseph, CEO and co-founder of Datanomix. We continue to deliver on our vision of being the analytics engine for manufacturing operational data, delivering live end-to-end factory insights that drive business success and empower manufacturers with the digital leverage they need to harvest efficiency. Our partnership with ProShop ERP brings two leading vendors together who share the same values relative to the experience we are trying to deliver for manufacturers. A ProShop ERP integration is now available inside the Datanomix platform. By enabling this integration, Datanomix automatically matches part numbers in the machine code to those from the ProShop ERP system and extracts target takt times. These targets are integrated into the Datanomix Quote Calibration Report to quickly identify opportunities for margin improvement by comparing the ProShop target takt times to Datanomix actuals and benchmarks. Pre-packaged filters in the report show exactly which jobs to work on —Biggest Winners, Biggest Losers, Losers that Could Be Winners, and Winners with Upside— are a Continuous Improvement leader's dream. "ProShop ERP is built to store and manage the data that's vital to running a factory, helping manufacturers make better decisions for both their front office and their shop floor. What's important to our customers is what's important to ProShop, and by partnering with Datanomix, we're closing a loop that lets our customers tie true machining costs back into our existing job costing and profitability workflows by refining the exact machine utilization times to augment our current labor, out-of-pocket cost and overhead costs. This gives our shared customers a massive advantage in their ability to improve job margins, and completely remove the guesswork from this process with the information being provided by Datanomix." Paul Van Metre, co-founder and CEO of ProShop ERP Knowing how much it really costs to produce parts is the holy grail for precision manufacturers when it comes to job costing and quoting said Greg McHale, CTO and co-founder of Datanomix.With Datanomix, manufacturers get operations data directly from CNC machines, offering an incorruptible window into actual job performance derived while running parts because there is no operator input required. Our partnership with ProShop creates a secret weapon for job margin improvement and, ultimately, EBITDA improvement. And it's just the beginning of our plans to accelerate and automate insights for manufacturers. Hill Manufacturing in Broken Arrow, Oklahoma, is one of many shared customers excited about the Datanomix and ProShop partnership. According to Mike Payne, president of Hill Manufacturing, We've been a ProShop ERP customer for a while, and as we looked at production monitoring solutions, our ProShop rep suggested Datanomix. We loved the real-time operations data with no operator input, and the integration between the two companies. I can see right in Datanomix if I'm running profitable jobs, and I have the feedback in ProShop when I go to quote the same job again or I'm working on a similar part. This puts me in the driver's seat in controlling my job performance and profitability. A demonstration of the combined solution is available by completing an online form on the Datanomix website at www.datanomix.io/schedule-a-demo/. Existing joint ProShop/Datanomix customers can reach out to Datanomix Support to enable the integration. And if you're attending the International Manufacturing Technology Show (IMTS) in Chicago, Illinois from September 12 - 17, visit the East building and stop by to see Datanomix in booth 135958 and ProShop ERP in booth 133027. About Datanomix Datanomix delivers Automated Production Intelligence for discrete manufacturers with no operator input required. Its core product set includes its flagship Production Monitoring system, along with Digital GEMBA Boards, and Condition Monitoring systems. Based in New Hampshire, Datanomix exists to provide manufacturers with out-of-the-box reports and workflows that align with the way manufacturing people already work, without the need for manual data crunching or workflow disruption. About ProShop ProShop is an ITAR compliant, secure, comprehensive, web-based, and paperless shop management system for small to medium precision metalworking companies. ProShop provides real-time insight into every detail of a manufacturing company and is best described as a Digital Manufacturing Ecosystem (DME). ProShop combines the features of ERP, MES, QMS, CMMS, and other software for machine shops, fabricators, job shops, and contract manufacturers. It serves manufacturers in regulated industries who need tight controls on their process and want exacting and timely information to make the best and most profitable decisions.

Read More

PAYMENT SOLUTIONS

Circle Announces Acquisition of Elements to Accelerate Crypto Payments

Circle | October 03, 2022

On stage at Converge22 today, Circle announced an accelerated crypto payments roadmap enhanced by the recent acquisition of Elements, a merchant and developer-first payments orchestration platform. The announcement includes plans to quickly scale payment offerings to unlock utility value for crypto and lower the barrier of entry for merchants to access next-gen payments and financial services.The new payment offerings make it simple for merchants to integrate their existing PSP relationships with Circle's crypto payment offerings. "We are very impressed by the Elements team for their work in taking the complexity out of crypto payments,Lowering barriers of entry for payments and financial services and establishing dollar payments utility are core to Circle's mission. Providing well-designed payment products that can facilitate seamless, efficient, frictionless and delightful customer experiences are key to empowering merchants to take advantage of these next-gen payment solutions." Nikhil Chandhok, Chief Product Officer at Circle As the issuer of both USD Coin (USDC) and Euro Coin (EUROC), Circle is uniquely positioned to promote digital payments and an always-on financial system as native features of the internet. More than $49 billion USDC is in circulation as of Sept. 28, 2022, and it has powered more than $5 trillion in on-chain transactions since its 2018 inception. Creating a payments platform that allows merchants to accept USDC and other crypto payments at the point-of-sale is a natural progression of the growing global adoption of digital currencies.Elements' mission is to put more money into the hands of merchants. With Circle, we knew the natural synergy in our business models would create an opportunity to deliver a seamless and low cost payments and settlement experience for merchants using a digital currency they can trust," said Nafis Jamal, Founder and CEO at Elements,Today's news is only the beginning of our joint mission to deliver first-class payments offerings and define the next generation of payments. Jamal and Hao Min, co-founders of Elements, joined Chandhok onstage at Circle's inaugural Converge22 conference to demo Circle's Crypto Payments API which is available in beta today as well as the one-stop checkout SDK for crypto merchants which will be available in Q4 2022. Please visit here to learn more about Circle's Crypto Payments API. About Circle Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies and public blockchains for payments, commerce and financial applications worldwide. Circle is powering always-on internet-native commerce and payments and is the issuer of USD Coin (USDC) and Euro Coin (EUROC). Today, Circle's transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through the frictionless exchange of value.

Read More

Spotlight

Retail looking to cement customer loyalty in today’s digitized economy must create customer centric shopping experiences. This requires a holistic strategy that uses emerging technologies to curate personalized customer experience journeys.

Resources