Cloud Based POS
PR Newswire | October 03, 2023
NewStore, a modular, mobile-first omnichannel cloud platform for retail brands worldwide, today announced AllSaints will roll out its mobile point-of-sale (mPOS) in more than 200 stores globally. This is an extension of the partnership as the British fashion retailer previously selected NewStore to replace its homegrown direct-to-consumer mobile app. These initiatives demonstrate AllSaints' commitment to its digital transformation strategy and its dedication to offering customers a premium, unified, and seamless shopping experience across all channels.
Since the company was founded in 1994, AllSaints has prided itself on creating collections that are designed to make people look and feel good. Each piece is crafted with its own unique shape, style, and attention to detail. With NewStore, AllSaints will now offer personalized, high-touch shopping experiences that complement the exceptional quality of its products, regardless of when, where, or how consumers choose to interact with the brand.
"Our goal has always been to create customer journeys that are effortless and contemporary. To do this, we needed a modular yet comprehensive omnichannel platform that could empower us to innovate and adapt," said James Reid, Chief Innovation Officer, AllSaints. "We originally selected NewStore to build our consumer app, but that was just the beginning. By expanding our partnership, we are elevating the overall customer experience and future-proofing our technology strategy at the same time."
The NewStore mPOS will unlock new benefits like enhanced associate mobility, streamlining the checkout process, and allowing AllSaints stylists to interact with customers anywhere on the store floor, using only an iPhone or iPad. Also, by seamlessly integrating with the other components of AllSaints' retail tech stack, NewStore will be able to access all customer, order, and inventory data, enabling a number of unified commerce flows.
At the same time, the AllSaints App, which is powered by NewStore and offered as part of its omnichannel-as-a-service offering, gives customers a premium mobile shopping experience via its beautiful, interactive, and intuitive UX. After going live in March 2023, the app has been downloaded more than 75,000 times, with more than 8,000 reviews and an average app rating of 4.9 stars. Also, the app now accounts for a significant proportion of the brand's total ecommerce revenue, and has more than doubled the performance of the original AllSaints app. Most importantly, because NewStore Consumer Apps seamlessly integrate with the other components of the platform, AllSaints can offer more personalized and efficient interactions, regardless of channel, leading to increased loyalty and sales.
"There is no one-size-fits-all formula when it comes to executing an omnichannel strategy, and the composable architecture of our platform offers enterprise brands like AllSaints the agility and adaptability required to meet their digital transformation goals," said Stephan Schambach, Founder and CEO, NewStore. "AllSaints' decision to adopt both our mobile POS and consumer app demonstrates their commitment to a holistic omnichannel strategy. By working seamlessly together, these solutions will allow the brand to offer a truly unified shopping experience across every touchpoint."
About NewStore
NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built with MACH principles, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Roots Canada, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available — now supercharged with Tap to Pay on iPhone. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.
About AllSaints
AllSaints is a global contemporary brand that is headquartered in East London and designs full collections of womenswear, menswear and accessories. AllSaints curates every aspect of the brand experience in-house, from store design and construction to the allsaints.com web platform. The brand has directly operated stores, concessions and outlets across the UK, Europe, North America and Asia. In addition, in recent years the brand has enjoyed success in developing non-retail activities around the world, including new wholesale business, licensing income and franchise partnerships. Founded in 1994, AllSaints has approximately 3000 employees across the world and has 255 directly operated stores, franchises, concessions and outlets across 26 countries.
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POS Retail
Business Wire | September 28, 2023
GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center.
GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points.
GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals.
What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO.
“GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.”
Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center.
The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year.
About GK
GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.
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Restaurant POS
Newswire | September 21, 2023
Founded in 2016, PayPad is a cloud-based, smart sales system designed exclusively for restaurants, hotels, and retail stores. PayPad expanded into the global market with a client base in the United Kingdom, Spain, the United States, and Türkiye. This strategic acquisition marks a significant milestone in HotelRunner's mission to offer a comprehensive, all-in-one solution with a specific focus on the hotels' on-premise sales and payments.
With its new and advanced identity, HotelRunner POS presents an effortless and effective way to run food and beverage operations, offering accommodation businesses a fresh avenue to enhance their revenue streams. Fully integrated with HotelRunner PMS, HotelRunner POS allows accommodations to manage their on-premise sales and payment operations with ease. Hoteliers can accept payments in multiple methods, analyze every aspect of their business, and take AI-driven, intelligent, and automated actions resulting in enhanced productivity and increased profitability. This development represents a momentous shift for HotelRunner as it delves into on-premise sales operations for the first time, highlighting its sales-first approach in the hospitality and travel technology landscape.
In January 2023, the company closed a successful Series A round and stated that the funds would be used to continue to build a solid global presence, grow the team, and invest heavily in delivering cutting-edge technology. Standing behind its commitment, over the past year, HotelRunner has achieved remarkable product launches, including Insights, Autopilot, and Review Center, all of which have been instrumental in advancing toward its goal of providing a holistic platform powered by innovative technology. This milestone marks the third acquisition in HotelRunner's ongoing acquisition spree aimed at consolidating the industry under its roof while proudly extending its offerings to serve the diverse needs of its partners.
Arden Agopyan, Founder and Managing Partner of HotelRunner, said, "Our strategic acquisition of PayPad and the birth of HotelRunner POS aren't merely about enhancing our product offerings; it's a bold leap toward our vision of building a bigger travel economy. As we welcome HotelRunner POS into our expansive ecosystem as a foundational part, we solidify our presence in the payments and sales verticals in travel and hospitality. We're proud to shape the path toward industry consolidation and usher in a transformative era, reinforcing our brand's legacy."
Ali Beklen, Founder and Managing Partner of HotelRunner, added, "With PayPad seamlessly integrated into the HotelRunner's unique market-network, we're spearheading a technology revolution that forms the cornerstone of a unified digital travel ecosystem. Beyond elevating the guest experience and optimizing operational efficiency for accommodations, this strategic move underscores the power of frictionless all-in-one platforms as the key to success. This acquisition unlocks a new untapped opportunity and sets a path to delivering unrivaled value and pioneering innovation for our partners."
Veysel Berk, the Founder of PayPad, also shared his thoughts on the acquisition: "HotelRunner is democratizing the use of technology for every player in the global ecosystem. As both teams share the same values, culture, and product principles, we are thrilled to join forces with HotelRunner and become part of its broad vision. PayPad, revamped as HotelRunner POS, will play a pivotal role in adding exponential value to properties worldwide, ushering in a new era of advanced sales solutions in travel and hospitality."
HotelRunner POS will be gradually rolled out worldwide to offer the best experience to all accommodation businesses, starting with existing HotelRunner partners. For more information, you can visit here.
About HotelRunner
HotelRunner is a data-driven SaaS-enabled unified sales, operations, and distribution management platform and B2B network for accommodations, travel agencies, and payment providers. HotelRunner has thousands of accommodation and travel agency partners globally. HotelRunner is a Booking.com Premier Connectivity Partner and Best Overall Performing Partner, Expedia Preferred Connectivity Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle, Hotelbeds, trivago, and Google Hotel Ads strategic partner.
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Restaurant POS
Business Wire | October 12, 2023
ParTech, Inc., a global restaurant technology leader and pioneer of unified commerce for enterprise restaurants, today announced that it has been selected as the exclusive point of sale (POS) software and services provider, with Brink POS® and marketplace order management software, with MENU Link, for Burger King® traditional restaurants in North America. ParTech, Inc., is a wholly-owned subsidiary of PAR Technology Corporation.
PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, restaurant operations, and analytics in a fully configurable system, all while maintaining a user-friendly design that optimizes operator experience and guest engagement. Brink POS’ robust APIs ensure that customers can quickly integrate their existing IT stacks with the new PAR system, ensuring rapid and low-friction rollouts.
PAR’s MENU Link technology is one component of the PAR MENU ecosystem for omnichannel ordering. MENU Link streamlines external order management into a single system across the largest delivery marketplaces by integrating third-party ordering platforms, thereby minimizing errors, increasing efficiency, and improving guest satisfaction.
About PAR Technology Corporation
For more than 40 years, PAR Technology Corporation’s cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant point-of-sale, loyalty and back-office software solutions as well as industry leading hardware and drive-thru offerings.
About Restaurant Brands International Inc.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. To learn more about RBI, please visit the company's website at www.rbi.com.
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