Sparkfly | April 25, 2022
Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies to create deeper and more meaningful connections with customers, announced today they have been selected by Bojangles to transform the brand’s personalized engagement and eClub programs at each of its locations across the country. Sparkfly will help Bojangles integrate the brand’s point-of-sale (POS) systems with its offer management platform to connect the entire customer engagement experience. The Charlotte-based quick service restaurant (QSR) brand and its franchisees operate more than 770 restaurants system-wide in 14 states.
Upon completion of the integration, Bojangles’ online and in-store POS transactions will be fully integrated and normalized, offering mobile app users a modernized digital customer experience that operates in any location, on any mobile device, or from any computer. The addition of a digital wallet to its mobile app, Bojangles, will streamline the flow of transactional data, enabling the brand to deliver real-time personalized offers in collaboration with their marketing and service cloud platforms, and acquire new customers. Bojangles’ new mobile app campaign is expected to officially launch to consumers in May 2022.
“We are excited to partner with Bojangles to help them build a best-in-class mobile app and digital experience for their customers. At our core, we exist to empower QSR brands to be more innovative through a modernized approach to real-time data collection and personalized offers; this 360-degree customer engagement strategy is sure to transform the customer experience and positively impact the overall dining experience.”
Sparkfly Founder and CEO Catherine Tabor
“Sparkfly will be a great partner for Bojangles as we redefine the way our consumers experience, purchase, and engage with us by enhancing our mobile app and POS ecosystems to deliver a modern and seamless engagement and ordering journey for millions of our customers,” said Sergio Perez, Sr. Director of Omnichannel at Bojangles.
With Sparkfly’s offer management capabilities, Bojangles can acquire new customers, collect transactional data, issue personalized offers through any form of media or distribution channel and redeem as part of an online order or through single-scan technology at the POS.
Bojangles Mobile App Campaigns
Through Sparkfly’s mobile wallet technology, Bojangles can make all offers available directly to customers in their mobile app, which can be used seamlessly online and via in-app ordering.
In-Restaurant Technology Intelligence
Sparkfly’s bi-directional POS integration will power Bojangles’s real-time communication of all transactional data to other marketing and analytics technologies, breaking down marketing data silos and establishing a true 360-degree view of their customer.
Frictionless Online Ordering
Sparkfly’s Smart Landing Page technology will reduce offer-to-online ordering friction for Bojangles customers, allowing them to redeem an online offer with a single click, reducing cart abandonment. Beyond that, Sparkfly streamlines the brand’s promotion capabilities by enabling a single platform that manages all offers being redeemed through the online ordering platform or at the in-store POS.
Sparkfly is a retail technology solutions company. We help innovative retailers and merchants like Chipotle, Del Taco, Bloomin’ Brands, and Great Clips unify customer engagement technologies to create deeper and more meaningful connections with customers. Through strategy and implementation of our platform, Sparkfly provides real time POS connectivity, offer management and loyalty, mobile loyalty wallets and real-time capture of transactional data. Connect, innovate and grow with Sparkfly.
About Bojangles, Inc.
Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from our Southern recipes, including breakfast served All Day, Every Day. Founded in 1977 in Charlotte, N.C., Bojangles® serves menu items such as made-from-scratch biscuit breakfast sandwiches, delicious hand-breaded bone-in chicken, flavorful fixins (sides) and Legendary Iced Tea®. Currently, Bojangles has approximately 760 system-wide restaurants in 14 states.
Nuvei | March 28, 2022
Nuvei Corporation, the global payment technology partner of thriving brands, announces today its partnership with Aircash, the leading Croatian mobile wallet. Nuvei will power Aircash’s expansion into further European countries by providing acquiring and payment gateway services, as well as over 530 alternative payment methods.
“We’re excited to partner with Croatia’s leading mobile wallet, enabling users to quickly and safely digitize and use their cash. Our global acquiring capabilities and comprehensive alternative payment methods will help Aircash replicate achieved success in Croatia in other Central and Eastern European countries, such as Germany, Austria and Slovenia."
Philip Fayer, Nuvei’s Chair and CEO
The Aircash wallet allows users to deposit, store and use cash in a digital form. Users can transfer money between each other and pay for goods and services such as tolls, parking and telecom services. Money can be deposited in cash at existing point of sale (POS) locations such as gas stations and kiosks, or by using credit cards and bank transfers. Withdrawals can be made in cash at ATMs and POS locations, or can be transferred to other users’ EU bank accounts.
“We are the only digital wallet people can use to pay for goods and services and transfer funds to other Aircash users from all over the world. Giving people more choice and the ability to deposit, store and use cash in a digital form, is key to the country’s economy and Aircash’s main proposition,” said Aircash CEO, Hrvoje Cosic.
Due to significant growth within the Croatian market, Aircash is looking to expand their merchant partnerships in other European countries, to give users the ability to transfer funds cross border and pay for goods and services in the whole European Union as well. Nuvei’s solution will help Aircash to expand their pay-in and payout capabilities and enable alternative payment methods across Europe.
“In the last six months, we’ve grown to surpass 350,000 overall users, transferring more than 35 million euros each month. Thanks to our partnership with Nuvei, we’ll be able to continue our journey of expansion into other European markets, giving our users the flexibility to pay for goods and services and transfer money across borders instantly and hassle-free,” Cosic added.
We are Nuvei, the global payment technology partner of thriving brands. We provide the intelligence and technology businesses need to succeed locally and globally, through one integration – propelling them further, faster. Uniting payment technology and consulting, we help businesses remove payment barriers, optimize operating costs and increase acceptance rates. Our proprietary platform provides seamless pay-in and payout capabilities, connecting merchants with their customers in over 200 markets worldwide, with local acquiring in 46 markets. With support for more than 530 local and alternative payment methods including cryptocurrencies, and nearly 150 currencies, merchants can capture every payment opportunity that comes their way. Our purpose is to make our world a local marketplace.
About Aircash wallet
Aircash wallet is a simple, fast and safe mobile payments application. It allows users to deposit and store their money in a digital form. Users can transfer money between each other, pay for goods and services such as lotteries, online games, tolls, parking, Playstation, telecom services and others. Money can be deposited in cash at existing POS such as gas stations, kiosks and others, by credit cards, bank transfers and can be withdrawn in cash at ATMs, deposit POS locations or can be transferred to users’ bank accounts. Aircash, as the first non-banking institution, become a Mastercard issuer and offers users to use the Aircash Mastercard prepaid card which is available at stores and kiosks, connected to Aircash wallet which enables users to pay for goods and services anywhere, in stores and online.
Aircash is an electronic money institution regulated by the European Banking Authority (EBA) with a license valid throughout the whole European Union. Aircash is an IT financial platform that enables the fast and secure transfer of money between Aircash users, in compliance with all relevant regulations, in particular procedures for the prevention of money laundering and terrorist financing.
Epson | April 06, 2022
In today's retail and hospitality settings, frictionless check-out is a must-have to remain competitive and ensure customer satisfaction. Epson, a supplier of industry-leading Point of Sale (POS) solutions, and Newcastle Systems, a leading provider of industrial mobile-powered carts designed to make retail floors more efficient, have partnered to deliver a new, fully mobile all-in-one line-busting POS solution.
Enabling businesses to create flexible and safe check-out locations from anywhere in the store – indoor or outdoor – the new Mobile Powered POS Station combines an Epson receipt printer and a lightweight, yet durable Newcastle POS powered cart. The Mobile Powered POS Station can use one of many Epson printers, including the OmniLink® TM-T88 series, TM-m30II-NT , OmniLink TM-m50, as well as the award-winning OmniLink TM-m30II-SL compact thermal with built-in tablet mount, and the recently released OmniLink TM-L100 liner-free compatible thermal label printer.
"I think everyone has been in a situation in which they've abandoned a purchase, or at least considered it, because the checkout line was too long. The ideal solution to quickly eliminate long lines during peak periods, this new mobile powered POS station with an Epson printer gives businesses the flexibility to add mobile POS locations whenever and wherever they are needed, and further help to facilitate a positive customer shopping experience."
Kevin Ledversis, director of sales, Newcastle Systems, Inc.
The Mobile Powered POS Station offers remote power, eliminating dangerous extension cords and costly ceiling drops. Designed specifically with high-traffic retail and hospitality markets in mind, the new solution helps ensure customer and employee safety by allowing for safe distancing, with flexible check-out locations almost anywhere indoor or outdoor, making it ideal for curbside pick-up, parking lot events or garden centers. The station can also be customized to match a business's brand.
"The pandemic has re-shaped the retail and hospitality market, creating a rapid shift in demand for quick and seamless check-out transactions, leaving businesses with a need for durable and flexible POS solutions that better meet their customers' needs," said Frank Anzures, product manager, Business Systems, Epson America, Inc. "Epson receipt printers are designed to save much needed space and users can choose a model to be configured for tabletop or kiosk self-service use. Leveraging the printer with a Newcastle POS powered cart, retail and hospitality businesses are provided with a fully mobile line-busting solution their busy environments demand."
The Newcastle POS powered cart is equipped with an integrated power system designed to hold and power up to four devices for at least eight hours of normal use. When power is running low, businesses can swap out a battery for continuous AC Power.
Newcastle Systems has previously integrated Epson ColorWorks® on-demand color label printers into its mobile-powered workstations to create ideal solutions for on-demand finished goods labeling, as well as Epson WorkForce® Pro WF-M5299 monochrome inkjet printers for battery-powered mobile workstations for round-the-clock warehouse shifts.
Epson is a global technology leader dedicated to co-creating sustainability and enriching communities by leveraging its efficient, compact, and precision technologies and digital technologies to connect people, things, and information. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson's goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.
MarginEdge | May 18, 2022
Leading restaurant management platform, MarginEdge is pleased to announce a new integration with restaurant team management platform, 7shifts. This integration enables 7shifts clients to seamlessly and autonomously share their labor data with the MarginEdge platform, empowering them with a full view of their entire controllable costs.
"We're thrilled to be partnering with 7shifts for this integration benefitting our mutual clients," said MarginEdge CEO Bo Davis. "Labor data is key to understanding variable costs and with the seamless data pull between our platforms, our clients can now see everything in one place enabling them to stay on top of the rapid changes our industry has been experiencing," he added.
With the right tools, labor can be one of the most controllable costs in running a restaurant. This integration autonomously pulls data from 7shifts so that restaurants can:
See all controllable costs and revenue in one place
Track actual labor costs against budgeted labor costs in real time.
View a declining labor budget throughout the period, updated daily, by comparing labor spending to a fixed dollar amount or to a percentage of sales.
View detailed labor summaries broken down by category, employee, or job title throughout a weekly or daily period.
Keep labor in one centralized location alongside other costs and your revenue, including any labor data recorded by a POS.
"We're constantly working to deliver value for our customers, Being able to partner with MarginEdge as their first labor integration partner is exciting. This is a game-changer for our mutual restaurant partners - we've seen first-hand the impact it can have when it comes to hitting labor targets."
-Jordan Boesch, Founder, and CEO of 7shifts,
The ongoing labor shortages have made it more important than ever to be able to accurately staff restaurants, which can help prevent burnout and turnover ensuring better guest experiences and increased profits. By integrating both platforms, operators are supported by providing them the ability to make real-time decisions using robust analytics and insights, and all in one place.
MarginEdge's mission is to create a world where restaurant operators can focus on the business they love. By using best-in-class technology to eliminate unproductive paperwork and streamline the flow of operational data, MarginEdge is reimagining the back office and freeing restaurants to spend more time on their culinary offerings and guest experiences. Based in Arlington, VA and founded by industry veterans, MarginEdge serves a diverse group of operators from single units and small chains to large franchise and hospitality groups, providing a high impact product that resonates across the hospitality industry.
Founded in Saskatoon, Canada, in 2014, with offices in Toronto and New Jersey, 7shifts is simplifying team management, one shift at a time. The restaurant employee team management solution is used by over 700,000 restaurant pros across North America, Europe, the Middle East, and Australia, including multi-unit restaurant groups like Bareburger, Smoke's Poutinerie, YogurtLand, Juice It Up!, and many others. More than a scheduling platform, 7shifts empowers restaurant managers to optimize their workforce to better manage employees, resulting in reduced labor costs.