Can Retail Investments Keep Up With Changing Consumer Desires?

Thinking about the future, even in the most optimistic of times, is not always a pleasant exercise in crafting dreams and goals. Hard, cold choices are usually involved. And in the world of retail, those choices about where to invest are becoming harder and colder for some executives as they try to figure out where commerce is going in the next few years, and what is worth putting fresh money into. The Wall Street Journal recently drove home the point. “Global trade conflicts, an upcoming presidential election and mixed signals on consumer spending are painting a murky picture for retail finance chiefs particularly those with big bricks-and-mortar footprints,” the news outlet said. “The uncertainties ahead come as the retail industry is already grappling with challenges posed by shifting consumer tastes.”

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POS Solutions

Finastra's Filogix unveils automated lender note capabilities, powered by Gen AI

Finastra | February 21, 2024

Finastra's Filogix team has unveiled new generative AI (Gen AI) capabilities in its Expert Pro Canadian Mortgage Point of Sale (POS) solution. The function automates the creation of borrower narratives (notes) that aids in lender underwriting – streamlining processes, saving time and minimizing errors for brokers. With just a single click, users can generate a comprehensive summary of the mortgage deal, covering all the relevant criteria. The content can be reviewed, edited and then sent for underwriting much faster, as compared to the traditional manual process. Content can be auto-composed in English or French, and brokers can choose the format and which elements of the mortgage application to include for a more tailored and personalized experience. Jonathan Wootten, Head of Filogix at Finastra said, "We're very proud of this significant milestone. As a leader in financial technology solutions, we are committed to harnessing the power of Gen AI to enhance our own business processes, as well as to bringing exciting innovations to our customers. In our recent annual survey, 83% of financial services professionals said that their institution is interested in Gen AI. This mirrors the enthusiasm we see in the marketplace for the new functionality in our Expert Pro solution for brokers. We look forward to continuing to bring our customers opportunities to tap into the innovative and transformative technology that is Gen AI." The Auto-Compose functionality has a secure private model at the core, which stands out from other systems built around public models. Filogix Expert Pro allows mortgage professionals to centralize their business through workflow optimization, resulting in improved consumer experience, more time to manage new opportunities, and funding deals faster. Click here for more information. About Filogix Filogix has served as the hub of the Canadian mortgage industry for almost two decades, offering secure, reliable connectivity to brokers and lenders. It provides trusted mortgage lending products, that enable the effective management of the sales process from origination through underwriting. As the mortgage landscape continues to change, Filogix is prioritizing advances to support the industry into the future. It is investing in a more open infrastructure and building connectivity to create a complete mortgage marketplace, helping mortgage professionals do business with more choice, speed and reliability than ever before. About Finastra Finastra is a global provider of financial software applications and marketplaces, and launched the leading open platform for innovation, FusionFabric.cloud, in 2017. It serves institutions of all sizes, providing award-winning software solutions and services across Lending, Payments, Treasury & Capital Markets and Universal Banking (Retail, Digital and Commercial Banking) for banks to support direct banking relationships and grow through indirect channels, such as embedded finance and Banking as a Service. Its pioneering approach and commitment to open finance and collaboration is why it is trusted by over 8,000 institutions, including 45 of the world's top 50 banks.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Retail

Seagate Launches New E-commerce Website in the United States

Seagate Technology | February 26, 2024

Seagate Technology plc the leading innovator of mass-capacity storage solutions, announced the launch of its new e-commerce website in the United States. Seagate’s industry-leading storage products can now be purchased directly from www.seagate.com with access to exclusive promotions, support, live chat customer support, and peace of mind with genuine Seagate products. "We are excited to launch our new e-commerce website in the U.S., which will provide consumers with a seamless and personalized shopping experience," said Lance Ohara, vice president of marketing at Seagate. "The website will strengthen our relationship with our end users and enable us to deliver more value to them. At Seagate, we continue to innovate and bring new products to market, and our new e-commerce website will be where end users can find it first." To celebrate the launch, customers who register for Seagate’s e-commerce site will have first access to special pricing, free shipping offers, and other promotions. At launch, Seagate is offering an exclusive discount on its most popular gaming storage drives including the Xbox Storage Expansion Card for Xbox Series X|S 1TB at $129.99 (regularly $219.99), and Game Drive PS5™ NVMe SSD for $89.99 (regularly $124.99). The company plans to expand its e-commerce site to other regions later this year. About Seagate Technology Seagate Technology is the leading innovator of sustainable mass-capacity data storage solutions. We create breakthrough technology so you can confidently store your data and easily unlock its value. Founded over 45 years ago, Seagate has shipped over four billion terabytes of data capacity and offers a full portfolio of storage devices, systems, and services from edge to cloud.

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Restaurant POS

MarginEdge Streamlines Brewery Operations with Arryved POS Integration

MarginEdge | February 27, 2024

MarginEdge, an industry leader in restaurant management solutions, is proud to announce a new integration with Arryved, the craft beverage industry’s most trusted point of sale system. This collaboration introduces seamless POS integration, empowering Arryved users with accurate sales entries in MarginEdge. As breweries diversify, especially those emphasizing on-premise sales, the partnership between Arryved and MarginEdge offers a powerful solution for streamlined and comprehensive financial management. Eric Jeffay, Director of Partnerships at MarginEdge, expressed the significance of this partnership, stating, “Brewery operators run incredibly complex businesses with multiple sales channels. Our integration with Arryved marks a pivotal moment for breweries seeking a cohesive end-to-end solution to organize brewery, scratch-kitchen, and on-premise consumption operations.” Key Highlights of MarginEdge’s Arryved POS Integration Effortless POS Integration for Breweries MarginEdge’s integration with Arryved’s POS system ensures a seamless connection, creating a unified workflow tailored to the unique needs of breweries, offering a comprehensive solution for enhanced operational efficiency. Synced Sales Data Accuracy The integration enables efficient syncing of sales data from Arryved’s POS system to MarginEdge, eliminating manual errors and ensuring timely and accurate financial reporting. Brewery operators can now rely on precise and balanced sales entries for informed decision-making. Overall Efficiency for Brewery Workflows MarginEdge’s integration ensures a true end-to-end solution for operators. Sales data from Arryved is seamlessly exported into MarginEdge, facilitating cost analysis and providing valuable insights into product usage. The comprehensive sales and product data are then effortlessly exported into various integrated accounting software, ensuring seamless operations for operators. “We are excited to welcome MarginEdge into our expanding ecosystem of high-value tech integrations,” said Arryved’s CEO Loren Bendele. “MarginEdge shares our commitment to helping breweries and other craft establishments run strong, profitable businesses and this integration provides Arryved users’ with an enhanced and automated way to get real-time sales data for food cost reporting and analysis.” “By joining forces with Arryved, we are not just integrating POS systems; we are elevating the brewery experience. This collaboration underscores our dedication to providing brewery operators with the tools they need to succeed in a competitive market,” added Jeffay. MarginEdge anticipates the positive impact this integration will have on the brewery landscape, solidifying its reputation as a pioneering force in restaurant and brewery management solutions. About MarginEdge MarginEdge’s mission is to create a world where restaurant operators can focus on the business they love. By using best-in-class technology to eliminate unproductive paperwork and streamline the flow of operational data, MarginEdge is reimagining the back office and freeing restaurants to spend more time on their culinary offerings and guest experiences. The platform offers market-leading invoice processing, inventory management, recipe analysis, budgeting, performance tracking and supplier bill payment capabilities. Founded by industry veterans, MarginEdge serves a diverse group of operators from single units and small chains to large franchise and hospitality groups, providing a high impact product that resonates across the hospitality industry. About Arryved Arryved, Inc. is the craft beverage industry’s most trusted point of sale, providing a flexible, mobile system that allows staff to take orders from anywhere, ensuring exceptional service. With profit-friendly pricing, robust reporting insights, and award-winning support, Arryved is designed for bars, breweries, cideries, restaurants, and distilleries. Founded by tech enthusiasts with extensive experience in the service sector, Arryved’s team-centric platform prioritizes service, elevates guest experiences, and offers easily digestible insights for informed decisions.

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