Alibaba Group’s Retail Sales Surge 38 Pct In Q4

pymnts | February 13, 2020

In its latest quarter, Alibaba Group saw its sales come out ahead of expectations, spiking 38 percent. The Chinese online shopping company had revenue of $23.19 billion or 161.45 billion yuan in the quarter concluding on Dec. 31, which was higher than 117.28 billion yuan a year prior. Analysts had forecasted 159.7 billion yuan in sales, The Wall Street Journal reported. Mobile monthly active users on the Chinese retail marketplace totaled 824 million, which was 39 percent higher than the prior year, while annual active consumers clocked in at 711 million. Earnings per American depositary share were 19.55 yuan, while they were 12.64 yuan a year prior. Daniel Zhang, Chairman and CEO of Alibaba Group, said in an earnings press release, “Alibaba Group experienced robust growth across our business this past quarter.

Spotlight

We also released our full year 2016 report on Great Britiain's retail and leisure trends. The report shows how in the run up to the referendum, the number of shops opening decreased and numbers of shops sank (especially for town centres) across GB. However, recovery came in the second half of the year and over-all vacancy continues its gentle decline. An analysis of business rates is also included in the report, detailing worst affected areas, which could feel the impact of this for years to come and much, much more.


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omnichannel payments

PCI Pal partners with Virgin Atlantic to secure its international omnichannel payments

PCI Pal | September 30, 2022

PCI Pal the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airline’s international omnichannel strategy. The airline’s decision to update its existing PCI compliant payment handling system, and the selection of PCI Pal Digital, was driven by changing consumer habits during the pandemic. This saw Virgin Atlantic’s global customers adopt a broader range of digital payment methods including web, email, mobile, social media, chat, and messaging services. Virgin Atlantic’s contact center as a service (CCaS) technology partner Genesys coordinated the integration of the payment security solution. PCI Pal has been a Genesys AppFoundry partner for three years and supports the firm in delivering secure payment solutions to its enterprise customers across the world. With proven integrations, the team successfully incorporated PCI Pal Digital with Virgin Atlantic’s booking systems across the enterprise, taking the payment process out of scope, to deliver PCI DSS compliance within all territories. “Virgin Atlantic is committed to providing our passengers with the very best customer experience, supported by the most advanced, secure and convenient payment methods. The implementation of PCI Pal Digital provides the reassurance that customer payments are handled in a secure and compliant manner, regardless of where customers are in the world, or whichever payment method they select.” Chris Imhoff, Transformation Project Manager at Virgin Atlantic, Commenting, Darren Gill, CRO at PCI Pal said, We are delighted to have secured the contract with Virgin Atlantic, via our valued partner Genesys, in order to support the delivery of its global omnichannel payment strategy. Our digital payment solution will enable the airline to take advantage of digital integration for both current and future PCI compliant payment methods; it also reinforces our expertise in supporting some of the largest worldwide brands with their payment security and PCI compliance needs. About PCI Pal PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss. Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact center. PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organization globally, and it is proud to work with some of the largest and most respected brands in the world.

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POS SOLUTIONS

Sionic Launching Free CODE Pay Mobile App for Local Merchants

Sionic | July 13, 2022

Sionic , a leading provider of omni-commerce, consumer-to-business payments solutions, today announced it is launching a free mobile app for local merchants to accept real-time, bank-to-bank, lower-cost cash deposits from customers at the point of sale. “We are excited to give local merchants a fast and easy way to accept real-time payments from customers, The app works with any point of sale and also gives merchants a simple way for customers to order and pay ahead for either in-store or takeout consumption.” -Erica Burris, VP Strategy and Product for Sionic. CODE Pay uses Sionic’s new Pay-by-Bank solution enabling real-time cash deposits for merchants at checkout while bypassing expensive card swipe fees. The mobile app and service helps local merchants combat inflation by offsetting rising labor and food or merchandise costs. Sionic is also offering local merchants a bundled service for convenient processing of both bank and card payments with consolidated, instant reporting and analytics all from their mobile device using CODE Pay. About Sionic- Atlanta-based Sionic is leading The Great Reallocation in digital payments by delivering instant bank-to-bank transfers from consumers to merchants. A Google Cloud service, Sionic's market-first ULink™ is bringing real-time direct deposits to the point of sale via mobile, online, in store or in vehicle experiences. The company has partnered with top financial institution owners of The RTP Network for bank payments and CyberSource, a Visa solution, for secure card payment processing. Merchants accepting real-time payments bypass expensive card swipe fees and receive POS cash deposits immediately. Consumers may receive perks for paying with their bank accounts.

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POS SOLUTIONS,ERP

Consumer Payment Preferences Driven by Convenience and Ease-of-Use, According to InComm Payments Report

InComm Payments | September 06, 2022

InComm Payments, a leading payments technology company, today released its 2022 Annual Payments Report, which found that consumers identified convenience and ease-of-use as the top factors influencing their choice of payment method. These factors coincide with a growing preference for contactless payment methods, specifically Tap & Go and mobile wallets, which rounded out consumers' five favorite ways to pay behind debit, credit and cash. The report drew responses from more than 3,200 U.S. consumers in June 2022. "Brands and retailers should pay attention to shifting consumer preferences to ensure they can meet expectations for convenient payment experiences,Our report highlights trends and attitudes around traditional and emerging payment methods, examining how consumers navigate the wide range of payment options available today." Brian Parlotto, Executive Vice President at InComm Payments Personal Payment Apps and Mobile Wallets on the Rise When asked about the personal payment apps (PPA) and mobile wallets they use and recognize, a little under half of surveyed consumers said they used a PPA, while one quarter of surveyed consumers said they used a mobile wallet recently. Moreover, approximately two-thirds of PPA users said they were satisfied with their chosen app, and nearly three-quarters of mobile wallet users expressed satisfaction with their payment method. PayPal remained the most popular mobile wallet among respondents, while Ca$h App and Zelle saw the largest increase in reported use. High Satisfaction from QR Code and Barcode Payment Users Consumer awareness of QR code and barcode payments was flat year over year, but those who recently used the payment method reported an increase in every perceived benefit of the technology, from fast and easy-to-use to reliable and secure. QR code and barcode payments were the only method in this year's report to experience an increase in every type of benefit perceived by users. Overall, traditional payment methods such as debit, credit and cash remain highly ranked by consumers, although satisfaction and use of credit declined year over year. The survey also captured how consumers would plan to pay in specific situations, such as making an everyday in-store purchase or sending money to someone they personally know, and identified differences in payment methods among generations. About InComm Payments InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 420 global patents and a presence in more than 30 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga

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POS RETAIL

Teamwork Commerce Partners With Endear to Provide In-Store Clienteling Solution for Retailers

Teamwork Commerce | August 23, 2022

Teamwork Commerce, a global retail management solution, has today announced its partnership with Endear, the leading retail and eCommerce CRM software company, to provide an in-store clienteling solution to retailers globally. Endear's all-in-one clienteling tool integrates seamlessly with Teamwork Commerce's full-scale commerce solution to deliver a retail CRM that is fully equipped with the data retailers need to drive more sales. Clienteling enables retailers to utilize customer information to create personalized experiences with their customer base. A critical part of the sales experience, clienteling focuses entirely on building relationships with customers and increasing lifetime value through personalization, data, and ultimately, loyalty building. The Teamwork Commerce and Endear joint solution delivers clienteling on a mobile device, equipping retailers with a flexible in-store clienteling solution with powerful omnichannel capabilities. Together, Teamwork Commerce and Endear will empower retailers with a fully omnichannel mobile retail solution with clienteling capabilities. Users will be able to leverage customer data that spans the physical and digital retail presence, including customer order history and purchase behavior. "We are so thrilled to be partnering with Teamwork to offer a smarter, more personalized solution for retailers to build lucrative relationships with their customers. Clienteling is something that every store should leverage as a strategy for growth and customer retention, and now with our partnership, they can". Leigh Sevin, Co-Founder at Endear About Endear Endear is changing the way omnichannel brands around the globe are clienteling with customers. With a fully integrated solution like Endear, brands can access numerous key customer data points to see a holistic view of their customers and connect accordingly. Endear is on a mission to create true cohesion between online shopping and brick-and-mortar — ultimately making a more positive shopping experience for everyone. To learn more, visit us at www.endearhq.com. About Teamwork Commerce Teamwork Commerce is a leading Omnichannel Solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. They also boast an ecosystem of integrations with top solutions making unified commerce a seamless activity. Teamwork works closely with its partners to ensure it utilizes cutting-edge technology to meet the needs of the ever-changing retail landscape. Top retailers in over 20 countries globally use Teamwork Commerce to take the friction out of retail, providing their customers with the best possible experience.

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Spotlight

We also released our full year 2016 report on Great Britiain's retail and leisure trends. The report shows how in the run up to the referendum, the number of shops opening decreased and numbers of shops sank (especially for town centres) across GB. However, recovery came in the second half of the year and over-all vacancy continues its gentle decline. An analysis of business rates is also included in the report, detailing worst affected areas, which could feel the impact of this for years to come and much, much more.

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