POS SOLUTIONS

Agilysys, Inc. to Announce Becoming Visa Ready Certified

Agilysys, Inc. | June 27, 2022

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Agilysys, Inc. is a developer and marketer of proprietary next-generation SaaS and on-premise software solutions and services for the hospitality industry, announced becoming a Visa Ready certified partner, providing peace of mind to its hospitality clients and their guests for choosing the Agilysys technology solution that meets Visa’s high standards for security.

For secure, easy to use, and touch-free transactions, Visa, a leader in digital payments, offers contactless ‘tap to pay’ payments for cardholders using a mobile payment-enabled device or contactless chip card. Agilysys will adhere to the strict EMV criteria for all its point-of-sale (POS) and property management systems (PMS) applications that take payments using Visa Tap to Pay technology.

"As a Visa Ready for Tap to Pay certified partner, our merchant partners are able to provide their guests with a fast and convenient method of payment, greatly enhancing the guest experience. While Agilysys provides a comprehensive suite of innovative hospitality solutions, we remain focused on keeping pace with the evolving payment needs of our hospitality partners and providing our merchant partners with secure payment solutions."

- Rohith Kori, Vice President of Product and Corporate Strategy for Agilysys

The partnership will use conventional POS devices, PMS terminals, and mobile POS devices to provide a seamless payment processing experience. Also, since Agilysys Pay complies with all Visa contactless EMV requirements, all Agilysys POS and PMS applications that accept payments will comply with these requirements.

"We are proud to work alongside such an esteemed leader in digital payments. Our ability to offer fast, convenient, and secure payment options will allow our clients to accept more transactions, and ultimately increase revenue in these outlets," added Rohith Kori.

Spotlight

Oracle surveyed 323 communications technology decision-makers about how they might overcome challenges and harness opportunities by leveraging cloud communications. Cloud-based solutions have overtaken [or superseded] earlier attempts to integrate communications into business practices and integrate disparate communications systems.


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POS SOLUTIONS,POS RETAIL

Akulaku Establishes Partnership with Alipay+ To Make Cross-Border Shopping More Accessible for Consumers

Akulaku | September 07, 2022

Akulaku, a leading banking and digital finance platform in Southeast Asia, today announced the Akulaku PayLater partnership with Alipay+, which will allow Indonesian consumers to use its BNPL solution Akulaku PayLater at Alipay+’s global merchants. Alipay+, a suite of global cross-border digital payments and marketing solutions, will now include Akulaku PayLater among its supported digital payment methods, and merchants will be able to access Akulaku PayLater as a payment method. Consumers and merchants across Indonesia have quickly adopted Akulaku PayLater since its launch in 2016 (previously called Akucicil). The platform’s BNPL functionality provides individuals who have limited credit history with access to a convenient line of credit as well as manageable installment plans. By meeting the increased demand for flexible payment plans and installment purchasing, Akulaku PayLater promotes consumer purchasing power and ensures previously underserved markets can participate in a convenient digital financial service. “This partnership will lead to a more advanced and convenient financial landscape for customers in Indonesia and throughout Southeast Asia.Through Alipay+, we will quickly scale the pool of merchants accepting Akulaku PayLater, giving our consumers an enhanced user experience and improving the market competitiveness of BNPL products. The combined resources will reach underserved markets with immediate financial services, fostering growth within these regions across industries.” Fan Zhang, CFO of Akulaku According to market research firm eCommerceDB, the Indonesian online commerce market grew 32% in 2021 and is currently the ninth largest in the world. Over the next five years, the Indonesian eCommerce market is projected to grow at a yearly rate of 10%, making this partnership a timely solution to meeting the increased demand from Indonesian consumers for online shopping. More than 4,000 merchants are already online in the Akulaku PayLater system online. Over the next two years, Akulaku aims to serve 10,000 online merchants and over 100,000 offline stores with BNPL. “As a newly-emerged but rapidly adopted digital payment method, BNPL brings inclusive financial services to the underbanked communities," said Cheng Guoming, General Manager, Global Partnerships, Alipay+," We see BNPL an important part of the digital payment ecosystem, and are excited to reach this partnership with Akulaku PayLater to enable the communities in Indonesia and other potential markets to enjoy seamless and convenient cross-border payment services and enrich their daily lives through global shopping experience." Introduced in 2020, Alipay+ is designed to enable global businesses, especially small and medium-sized businesses, to accept digital payment methods from various countries and reach hundreds of millions of regional and global consumers. Akulaku and Alipay+ are also exploring opportunities to further extend their partnership to other markets in Southeast Asia. About Akulaku Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services. In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform, and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.

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omnichannel payments

PCI Pal partners with Virgin Atlantic to secure its international omnichannel payments

PCI Pal | September 30, 2022

PCI Pal the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airline’s international omnichannel strategy. The airline’s decision to update its existing PCI compliant payment handling system, and the selection of PCI Pal Digital, was driven by changing consumer habits during the pandemic. This saw Virgin Atlantic’s global customers adopt a broader range of digital payment methods including web, email, mobile, social media, chat, and messaging services. Virgin Atlantic’s contact center as a service (CCaS) technology partner Genesys coordinated the integration of the payment security solution. PCI Pal has been a Genesys AppFoundry partner for three years and supports the firm in delivering secure payment solutions to its enterprise customers across the world. With proven integrations, the team successfully incorporated PCI Pal Digital with Virgin Atlantic’s booking systems across the enterprise, taking the payment process out of scope, to deliver PCI DSS compliance within all territories. “Virgin Atlantic is committed to providing our passengers with the very best customer experience, supported by the most advanced, secure and convenient payment methods. The implementation of PCI Pal Digital provides the reassurance that customer payments are handled in a secure and compliant manner, regardless of where customers are in the world, or whichever payment method they select.” Chris Imhoff, Transformation Project Manager at Virgin Atlantic, Commenting, Darren Gill, CRO at PCI Pal said, We are delighted to have secured the contract with Virgin Atlantic, via our valued partner Genesys, in order to support the delivery of its global omnichannel payment strategy. Our digital payment solution will enable the airline to take advantage of digital integration for both current and future PCI compliant payment methods; it also reinforces our expertise in supporting some of the largest worldwide brands with their payment security and PCI compliance needs. About PCI Pal PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss. Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact center. PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organization globally, and it is proud to work with some of the largest and most respected brands in the world.

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POS SOLUTIONS,POS RETAIL

Arryved Announces Integration With Fresh KDS, A Paperless Order Management System

Arryved | September 21, 2022

Arryved, the industry's most trusted point of sale system, announced today that their system now integrates with Fresh KDS. Fresh KDS is a paperless order management and guest communication system suited for food and beverage businesses of all sizes. In addition to organizing kitchen operations, it allows businesses to seamlessly communicate with guests via SMS texting.Fresh is committed to optimizing kitchen efficiency and the guest experience, pioneering the first cloud-based kitchen display system (KDS). Fresh is the premier innovator in the kitchen display space, focused entirely on driving speed of service, order accuracy, and guest experience. While operators navigate the shift to digital ordering and delivery, Fresh continues to bring previously unavailable enterprise features to independent operators. Fresh offers an intuitive mobile app that beautifully displays orders on a tablet (Android or iOS) in the food production area. Touchscreen ticket management lets KDS users split tickets between kitchen stations, color code tickets based on time elapsed, and even use custom hold times to fire orders at specific times. By improving efficiency and streamlining communication, Fresh KDS ultimately reduces mistakes which results in a better dining experience for guests. From an old school restaurant perspective, which is the way we used to operate, tickets would come in, and the chef or expeditor is standing there shouting out the order. We're just too high volume for that. It was getting to the point where it was slowing us down and it was a detriment to the guest experience," said Jeff Skiba, Director of Hospitality at Captain Lawrence Brewing Company, about the chaos in their kitchen prior to using Arryved's Fresh KDS integration. Now, each cook only sees the dishes they need to make at their particular station, and they don't have to rely on hearing a call from the expeditor. "It's helped us be faster in the kitchen. Speed is key when you have hungry mouths to feed. Plus, Fresh goes above and beyond typical KDS solutions with their SMS notification capabilities. This innovation allows merchants to automatically communicate with guests about their order via text. Merchants can customize messages to guests right from the KDS, notifying them when their order is received and when it's ready for pickup. Streamlined communication lets busy kitchens set clear expectations and offers comforting validation to diners. Partnering with the most advanced KDS out there proves Arryved's commitment to leading the customer experience revolution in food and beverage. "We're thrilled to be working with Fresh KDS.Regardless of what kind of kitchen our merchants are working with dine-in, takeout, or food trucks this solution significantly improves their operations. It's an integration that sets Arryved apart from standard POS systems." Stephen Younge, Arryved's newly minted Chief Technology Officer. Earlier this year, Arryved rebranded, sporting a bright new color palette and community-centric logo. Besides visual updates, the company shared their mission to be a point of service solution for all types of businesses, expanding beyond the craft beverage industry they initially set out to serve. After years of innovating their suite of comprehensive tools and hiring from all parts of the food and beverage industry, Fresh KDS is yet another feature that strengthens Arryved's capabilities. Feedback from our merchants is invaluable," continued Stephen. "We're listening to their needs and innovating our product in response." Arryved's receptiveness has resulted in an unprecedented net promoter score of 88, and a customer retention rate of 98% year-over-year. "If guests are happy, our merchants are happy. And if they're happy, we're doing our jobs right. About Arryved Founded in 2016, Boulder, CO based Arryved, Inc. is a point-of-service based software company specializing in the craft food, beverage, and entertainment service industries. In six short years we've grown from being an idea on a taproom coaster, to a revered platform serving hundreds of satisfied accounts. We're a team of tech geeks with relentless passion for, and extensive experience in, the food and beverage industry as both employees and consumers. Our goal is simple: deliver a flexible, reliable, team-centric platform that puts service first in every way. Evolve the archaic Point of Sale system from being a much-maligned obstacle into a flexible Point of Service tool that elevates guest experiences, fosters enhanced server relationships, and provides owners and managers with robust and easily digestible insight to make informed decisions.

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POS SOLUTIONS

Sionic Launching Free CODE Pay Mobile App for Local Merchants

Sionic | July 13, 2022

Sionic , a leading provider of omni-commerce, consumer-to-business payments solutions, today announced it is launching a free mobile app for local merchants to accept real-time, bank-to-bank, lower-cost cash deposits from customers at the point of sale. “We are excited to give local merchants a fast and easy way to accept real-time payments from customers, The app works with any point of sale and also gives merchants a simple way for customers to order and pay ahead for either in-store or takeout consumption.” -Erica Burris, VP Strategy and Product for Sionic. CODE Pay uses Sionic’s new Pay-by-Bank solution enabling real-time cash deposits for merchants at checkout while bypassing expensive card swipe fees. The mobile app and service helps local merchants combat inflation by offsetting rising labor and food or merchandise costs. Sionic is also offering local merchants a bundled service for convenient processing of both bank and card payments with consolidated, instant reporting and analytics all from their mobile device using CODE Pay. About Sionic- Atlanta-based Sionic is leading The Great Reallocation in digital payments by delivering instant bank-to-bank transfers from consumers to merchants. A Google Cloud service, Sionic's market-first ULink™ is bringing real-time direct deposits to the point of sale via mobile, online, in store or in vehicle experiences. The company has partnered with top financial institution owners of The RTP Network for bank payments and CyberSource, a Visa solution, for secure card payment processing. Merchants accepting real-time payments bypass expensive card swipe fees and receive POS cash deposits immediately. Consumers may receive perks for paying with their bank accounts.

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Spotlight

Oracle surveyed 323 communications technology decision-makers about how they might overcome challenges and harness opportunities by leveraging cloud communications. Cloud-based solutions have overtaken [or superseded] earlier attempts to integrate communications into business practices and integrate disparate communications systems.

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